Searchnu invades google chrome

[Hodgeman]

Hi, i downloaded a freeware unzipper called izip and have been trying to eradicate its effects from google chrome. I followed some removal instructions from malwaretips.com and got to the running of the adware remover (step 3), just prior I tried opening google chrome and the screen appeared as I remembered it but I continued as I thought the complete solution would be advisable, however after running the adware remover I tried opening chrome again and got a reduced set of icons and a message saying that settings were lost. I abandoned the fix at this point thinking that maybe only the settings needed fixing. When I open chrome now I just get Chrome web store. As you can probably tell I'm not only new to forums but aged 65 I'm lagging a bit in techno knowledge. (HP Pavillion; W7; 6 mnths old) I'm using my laptop to send this

 

[Ink]

Welcome Hodgeman.

For further assistance, please visit our Malware Removal Assistance section.

 

[jamescv7]

Hello and welcome to our community. Our remover will guide you from that certain situation just go to the link stated by Earth.

 

[kuttus]

STEP 1: Run a scan with OTL by OldTimer
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>

Settings You need to Select in OTL

1. Click the Scan All Users checkbox.
2. Change Standard Registry to All.
3. Check the boxes beside LOP Check and Purity Check.

<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>

<hr />

 

[Hodgeman]

[attachment=4000][attachment=4001]Included the 2 txt files requested;

 

[kuttus]

STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL

:OTL
O2 - BHO: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
O3 - HKLM\..\Toolbar: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
[2013/03/15 12:36:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Search Results Toolbar


:Files
C:\Program Files (x86)\Search Results Toolbar

:commands
[emptytemp]
[reboot]

<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />
STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here

• Turn off your antivirus software now to avoid potential conflicts
• Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
• The tool will open and start scanning your system
• Please be patient as this can take a while to complete depending on your system's specifications
• On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
• Post the contents of JRT.txt into your next reply

---

STEP 3: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>

 

[Hodgeman]

STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL

:OTL
O2 - BHO: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
O3 - HKLM\..\Toolbar: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
[2013/03/15 12:36:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Search Results Toolbar


:Files
C:\Program Files (x86)\Search Results Toolbar

:commands
[emptytemp]
[reboot]

<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />
STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here

• Turn off your antivirus software now to avoid potential conflicts
• Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
• The tool will open and start scanning your system
• Please be patient as this can take a while to complete depending on your system's specifications
• On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
• Post the contents of JRT.txt into your next reply

---

STEP 3: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>

---

I have run step 1 and include the txt file

 

[kuttus]

Didn't find the log files...... Please add the log files and go for step 2 & 3.