Advice Request SecureAPlus: False positive by Emsisoft... And another question

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Xsjx

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Feb 21, 2017
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Hey as screenshots says here under Emsisoft thinks Aviras heuristics is a virus Well done!

Also Hitmanpro has scanned and it found some strange files... idk what it is can anyone explain?

EMsisoft false positive....PNG Hitmanpro.PNG
 
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Ink

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Run CCleaner to clear Cache/Temp files for your browsers (IE/Edge etc.), or press and hold Ctrl+Shift+Del in your browser.

You can uncheck Cookie detection in HitmanPro scanner options. Cookies are harmless.
 

Xsjx

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Feb 21, 2017
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Run CCleaner to clear Cache/Temp files for your browsers (IE/Edge etc.), or press and hold Ctrl+Shift+Del in your browser.

You can uncheck Cookie detection in HitmanPro scanner options. Cookies are harmless.
Done but why does Emsisoft detects Avira as malware?
 

Ink

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Done but why does Emsisoft detects Avira as malware?
I am unable to answer your query in regards to SecureAPlus. I have little experience with that software.
 

Xsjx

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Feb 21, 2017
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I am unable to answer your query in regards to SecureAPlus. I have little experience with that software.
Its a fp from Emsisoft but i disabled Emsisoft engine in it now.... Does Emsisoft have a MalwareTips account o they can reply?
 

Ink

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SecureAPlus uses VirusTotal?

For the latest results, scan the file using Emsisoft Emergency Kit, Emsisoft Anti-Malware or upload directly to VirusTotal to verify it is a FP.

Submit a FP request via Email or Support Forum at Emsisoft | Contact Us
 

Nightwalker

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Its a Bitdefender false positive actually (engine B), but yes Emsisoft can fix it.
 
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Ink

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Its a Bitdefender false positive actually (engine B), but yes Emsisoft can fix it.
I forgot that it was a dual engine, but shouldn't other AV that use Bitdefender flag the file?
 

Nightwalker

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I forgot that it was a dual engine, but shouldn't other AV that use Bitdefender flag the file?

It should, maybe it is some algorithm from SecureAPlus or Mr Xsjx has some engines disabled.
 
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shmu26

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I disabled Clamav And from now Emsisoft till they fix it..
good idea to disable Clam.

As for Emsisoft, which is generally pretty reliable, why can't you just make an exception for the files you know are clean?

It is very common for AVs to flag other security softwares as malicious, because by computer analysis, security software looks like it is digging too deep into the system. If you disable every AV that has a false detection of this type, you will end up with nothing left...
 

Arequire

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SecureAPlus uses VirusTotal?

For the latest results, scan the file using Emsisoft Emergency Kit, Emsisoft Anti-Malware or upload directly to VirusTotal to verify it is a FP.

Submit a FP request via Email or Support Forum at Emsisoft | Contact Us
SAP used to use VirusTotal but their were asked to discontinue their usage of it after VT changed their policy:
An Important Update on Second Opinion Scanning & VirusTotal

They do still have their "Universal AV" though which consists of 12 (possibly added/removed some since I last tried it) antivirus engines from Ahnlab, AVG, Avira, BitDefender, ClamWin, ESET, Emsisoft, McAfee, Microsoft , Quick Heal, Sophos, and Total Defense.
 
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Xsjx

Level 13
Thread author
Verified
Feb 21, 2017
613
SAP used to use VirusTotal but their were asked to discontinue their usage of it after VT changed their policy:
An Important Update on Second Opinion Scanning & VirusTotal

They do still have their "Universal AV" though which consists of 12 (possibly added/removed some since I last tried it) antivirus engines from Ahnlab, AVG, Avira, BitDefender, ClamWin, ESET, Emsisoft, McAfee, Microsoft , Quick Heal, Sophos, and Total Defense.

good idea to disable Clam.

As for Emsisoft, which is generally pretty reliable, why can't you just make an exception for the files you know are clean?

It is very common for AVs to flag other security softwares as malicious, because by computer analysis, security software looks like it is digging too deep into the system. If you disable every AV that has a false detection of this type, you will end up with nothing left...

I cant add a exception after i closed it... now it just says remove if emsisofts engine is on..
 
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