Solved Serious ADware issue- No others programs fix it, need help with combofix!

[Tom Mapp]

I started getting repeatedly spammed by different types of adverts, so pop up on screen, and some are redirects when I click on links. I've tried most of the normal scanners, malwarebyte and adwcleaner both detected files and removed them, but the problem persists. I scanned again and they found no issue. I looked around the forums to find help, and someone said combofix does work, but doesn't recommend without help. So any help would be really great!

 

[Tom Mapp]

I've attached the Adwcleaner from the first scan, and removal

 

[argus]

Hi.


Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click on
  
  to Run as Administrator
  (XP users click run after receipt of Windows Security Warning - Open File).
• When the tool opens click Yes to disclaimer.
• You will be presented with a window like below:
  
  
• Press Scan button.
• It will produce a log called FRST.txt in the same directory the tool is run from.
• The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).

 

[Tom Mapp]

the two files it generated, thanks for the help

 

[Tom Mapp]

Just remembered I forgot to run in admin so here they are again. Additions didn't get reproduced.

 

[argus]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Tom Mapp]

Thanks, I've attached the Fixlog.txt

 

[argus]

Is everything ok now?

 

[Tom Mapp]

Yeah, so far no adverts or page redirects have occurred! Thanks for the help

 

[argus]

Good.



Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Tom Mapp]

Thanks for all your help

 

[Tom Mapp]

Hi, the issue has come back again, with the redirects and the adverts on screen, Ive used a farbar scan to help identify the issue, as this seemed to work last time.

 

[argus]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



Uninstall Chrome

Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.

 

[Tom Mapp]

here you go

 

[Tom Mapp]

I've also removed chrome!

 

[argus]

Is everything ok now?

 

[Tom Mapp]

I think its ok!