Slimware Utilities Holdings

[MimitoM]

I did it but it gives me a pop up that says "no fixlist.txt found.

 

[TwinHeadedEagle]

Can you make a ScreenShot of this folder for me to see what are you doing wrong?

 

[TwinHeadedEagle]

Still with me?

 

[MimitoM]

Yes, I sent the screen shot back by replying to your email. I was hoping you would be able to get it that way. It would not let me upload it here.

 

[TwinHeadedEagle]

I didn't receive your email. Can you upload the image to

www.zippyshare.com

 

[MimitoM]

This is the link it gave me... Screen shot.docx

I have never used anything like this, I hope this is what you needed.

 

[TwinHeadedEagle]

I see the problem. FRST tool you have in this folder is shortcut, you need to have original tool, not its shortcut.

Delete this shortcut and move FRST tool from the location you run it first time.

 

[MimitoM]

Ok, I have put the original in the folder, I opened it and clicked fix. It still did not restart my computer.

 

[TwinHeadedEagle]

Did it do something?

 

[MimitoM]

Gave me a popup that said the tool was ready.

 

[TwinHeadedEagle]

Can you open FRST and click Fix button one more time?

 

[MimitoM]

It ran and it restarted my computer this time.

 

[TwinHeadedEagle]

Finally

Can you now attach Fixlog.txt?

 

[MimitoM]

I'm keeping my fingers crossed!

 

[TwinHeadedEagle]

Very nice. I would like you to run one more tool and then after the restart, I want you to tell how is your PC behaving now?

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Cleaning.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[MimitoM]

Runs like it did when it was a newborn! Is this it?

 

[TwinHeadedEagle]

Yes, your PC is clean now

 

[MimitoM]

Yipppee! I am not a very patient person, so having a computer that is slow is really not a good thing for me. Thanks so much for your very patient help! I'll have to make that donation next week when my husband gets paid. I have already put a reminder in my phone.