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<blockquote data-quote="Myriad" data-source="post: 645275" data-attributes="member: 52792">As an &quot;old-timey&quot; hardware tech , I would be asking for more info about the dropping incident .Was it powered up at the time ? , was the battery fitted&nbsp; ? , was the charger plugged in ?Will it boot with battery only ( no mains ac ) ? will it boot without the battery ?Had any random shutdowns ever been seen before it was dropped ?Five minutes spent asking those type of questions have saved me many hours of work in &quot;exploring&quot;&nbsp; (ie . checking/ testing everything )I&#039;m thinking of the components that are most vulnerable when a laptop is dropped&nbsp; :- the parts that are heaviest take the biggest physical hit .... battery pack , HDD , screen .- a power cable getting forcibly ripped-out can often damage the soldered connection where the internal socket meets the motherboard.From what you wrote , my feeling is that it&#039;s more likely a power fault rather than a RAM fault .I would check the power-brick ( ac mains adapter ) with a multi-meter ;the label says what DC voltage to expect ( and it will be usually read a little higher than this )re. testing the HDD with a boot disk ; I would have done the same as you, and if it wouldn&#039;t run I&#039;d put the drivein an external case ( caddy ) and then check it using another computer , with something like HDSentinel or CrystalDiskInfoThat all depends on what you have available ... or just lying around ...Some of this might seem like &quot; stating the obvious &quot; , but it&#039;s just the way my mind works ... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />Good luck !</blockquote>

[QUOTE="Myriad, post: 645275, member: 52792"] As an "old-timey" hardware tech , I would be asking for more info about the dropping incident . Was it powered up at the time ? , was the battery fitted ? , was the charger plugged in ? Will it boot with battery only ( no mains ac ) ? will it boot [U]without[/U] the battery ? Had any random shutdowns ever been seen before it was dropped ? Five minutes spent asking those type of questions have saved me many hours of work in "exploring" (ie . checking/ testing everything ) I'm thinking of the components that are most vulnerable when a laptop is dropped : - the parts that are heaviest take the biggest physical hit .... battery pack , HDD , screen . - a power cable getting forcibly ripped-out can often damage the soldered connection where the internal socket meets the motherboard. From what you wrote , my feeling is that it's more likely a power fault rather than a RAM fault . I would check the power-brick ( ac mains adapter ) with a multi-meter ; the label says what DC voltage to expect ( and it will be usually read a little higher than this ) re. testing the HDD with a boot disk ; I would have done the same as you, and if it wouldn't run I'd put the drive in an external case ( caddy ) and then check it using another computer , with something like HDSentinel or CrystalDiskInfo That all depends on what you have available ... or just lying around ... Some of this might seem like " stating the obvious " , but it's just the way my mind works ... :) Good luck ! [/QUOTE]

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