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<blockquote data-quote="hjlbx" data-source="post: 422421">[USER=30618]@advanced_skill[/USER]That&#039;s a difficult one to diagnose... even with the supplied file.Your best option is to create a full memory dump using Sysinternals&#039; ProcDump.&nbsp; Start dump immediately before running sound file, then allow to ProcDump to run for a short while before force shut-down.The problem is - to whom do you send that memory dump ?&nbsp; Without definitive infos I have no idea if it is a Windows, audio driver, audio player, etc issue.You have to send the memory dump to someone with the proper symbol files to interpret the memory dump.&nbsp; Otherwise it is useless and generating it is a complete waste of your time.You&#039;re in a tight spot... with little recourse as far as I can tell.&nbsp; Perhaps another MT member might have better insight and recommendations.If it is only this single sound file that causes the system freeze, then just don&#039;t use it !</blockquote>

[QUOTE="hjlbx, post: 422421"] [USER=30618]@advanced_skill[/USER] That's a difficult one to diagnose... even with the supplied file. Your best option is to create a full memory dump using Sysinternals' ProcDump. Start dump immediately before running sound file, then allow to ProcDump to run for a short while before force shut-down. The problem is - to whom do you send that memory dump ? Without definitive infos I have no idea if it is a Windows, audio driver, audio player, etc issue. You have to send the memory dump to someone with the proper symbol files to interpret the memory dump. Otherwise it is useless and generating it is a complete waste of your time. You're in a tight spot... with little recourse as far as I can tell. Perhaps another MT member might have better insight and recommendations. If it is only this single sound file that causes the system freeze, then just don't use it ! [/QUOTE]

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