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<blockquote data-quote="hjlbx" data-source="post: 422466">If it is a graphics driver problem, then I can guarantee you that it will happen again while viewing YouTube with Microsoft Edge... you just might not be able to replicate it &quot;at will.&quot;Just a FYI, using Resplendence WhoCrashed is not always 100 % accurate in identifying the offending file... nor is Windows always accurate.The only guaranteed accurate method is a full memory dump analysis.IF you happen to get a BSOD then the system should be auto-configured to generate a mini-dump.&nbsp; The mini-dump will suffice as well.&nbsp; However, the problem remains - to whom do you submit the mem dump ?Anyhow, if a BSOD occurs pay special attention to what Windows identifies as the cause of the system crash.&nbsp; It should appear at the middle of the BSOD screen.&nbsp; I keep a mental note and as soon as I reach the desktop I make a search for what was reported as the cause of the BSOD.In your case, you just might want to keep paper and pencil handy to write it down.&nbsp; Write fast ! since the notification is on the screen for only a few moments...</blockquote>

[QUOTE="hjlbx, post: 422466"] If it is a graphics driver problem, then I can guarantee you that it will happen again while viewing YouTube with Microsoft Edge... you just might not be able to replicate it "at will." Just a FYI, using Resplendence WhoCrashed is not always 100 % accurate in identifying the offending file... nor is Windows always accurate. The only guaranteed accurate method is a full memory dump analysis. IF you happen to get a BSOD then the system should be auto-configured to generate a mini-dump. The mini-dump will suffice as well. However, the problem remains - to whom do you submit the mem dump ? Anyhow, if a BSOD occurs pay special attention to what Windows identifies as the cause of the system crash. It should appear at the middle of the BSOD screen. I keep a mental note and as soon as I reach the desktop I make a search for what was reported as the cause of the BSOD. In your case, you just might want to keep paper and pencil handy to write it down. Write fast ! since the notification is on the screen for only a few moments... [/QUOTE]

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