Solved steam and chrome adware malware ads fake flash player ad

[Paul_Collins]

is this what is interfering with my computer ?

 

[argus]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[argus]

We'll see.

 

[Paul_Collins]

here are the results

 

[argus]

Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Press the Fix button just once and wait.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.

 

[Paul_Collins]

here are the logs and i even get the ads by cloudscout on your website aswell

 

[argus]

Scan with Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Paul_Collins]

here is the report from the malware scan

 

[argus]

Tell me is everything okay.

Reset router to factory settings.

 

[Paul_Collins]

some what ok when i hover over your avatar a cloud scout ad pops up instead of the picture, everything is ok with steam and i have not had the fake flash player ad pop up, then sometimes when i load a page a second window pops up for a movie reels with a movie player to click play

 

[argus]

Uninstall Chrome


Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.



Instal new Chrome.

All legitimate extensions will be back

 

[Paul_Collins]

done everything looks good on my end so far

 

[argus]

Glad I could help




Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[alejandro]

Glad I could help




Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

hi, i hope you can help me im having the same problem and i tried everything in this post but nothing is helping i really apreciate if you can help me, sorry for my english, is not that good

 

[argus]

Open new topic.