Troubleshoot Stuck on Blurry Background Login Screen

King Alpha

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Jun 21, 2013
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Briefly explain your current issue(s)
Unable to login because the password bar is not appearing.
Steps taken to resolve, but have been unsuccessful
Ctrl+Alt+Del, Multiple Restarts, Startup Repair
Hello guys! I badly need your help, I couldn't get pass the login screen. When I click the left button or hit enter I can only see a blurry login background. I couldn't even enter the password because the password bar isn't there. I also tried Ctrl+Alt+Del but to no avail. What could be the fix here? I also want to know the culprit. Thank you in advance!
P_20200715_191812.jpg
 

King Alpha

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Try
Just a question on the 1st method. Should I type "CD" together with "%windir%\system32\config\systemprofile\appdata\local\microsoft\windows\caches" or should I type it in separately? Thank you so much.
 
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Bill K

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Jul 25, 2018
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Just a question on the 1st method. Should I type "CD" together with "%windir%\system32\config\systemprofile\appdata\local\microsoft\windows\caches" or should I type it in separately? Thank you so much.
That's all one command line -> CD %windir%\system32\config\systemprofile\appdata\local\microsoft\windows\caches
 
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King Alpha

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Is there a space between CD and %windir%?

Got it sir. There should be a space between the two.
 
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King Alpha

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What should I do next here? Should I type in and enter "DEL"? I couldn't see any .db files
 

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sepik

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Aug 21, 2018
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Hello,
According to screen shot, you're still on the X:\ -drive.
You need to go to system drive C:\ by typing: c: (and press enter)
Then type: cd %windir%\system32\config\systemprofile\appdata\local\microsoft\windows\caches (and press enter)
Then type: dir (and press enter)

Is there now any .db files? If so, then type: del *.* (and press enter)

Kind regards,
-sepik
 
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sepik

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Aug 21, 2018
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After typing dir, it seems that you're still on root of the C: drive
Try to type path manually:
cd windows
cd system32
cd config
cd systemprofile
cd appdata
cd local
cd microsoft
cd windows
cd caches
dir
 
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King Alpha

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Okay guys, so, I've tried all those methods but still couldn't fix it. Is there any other way? Or should I reset the PC? :(
 
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King Alpha

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I give up. First, I tried to delete caches files manually. They couldn't be deleted so I used command prompt to forcefully delete those files. I thought I made it, but after restarting I still have that blurry screen. :(
 
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