Solved SysWOW64 causing 100% CPU usage

Status
Not open for further replies.

Glen C

New Member
Thread author
Dec 21, 2014
6
Hi and Merry Christmas!
I found this site on a search and read one of the posts and took directions that way first.

Had many SYSWOW64 popups trying to send data to outgoing servers, while using 100% CPU usage slowing down desktop. Anti Malware bytes blocked some data after I installed it but did not remove the problem. Also Unable to download files -saying that I don't have security rights.
Ran Kapersky-no result
Combo Fix found plenty. Just need help to create a fixlist.txt file

Attached is my frst.txt file

Please help, Thanks,
Glen
 

Attachments

  • FRST.txt
    27.9 KB · Views: 42
  • Addition.txt
    27.8 KB · Views: 90

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Helllo,

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.



You need to exit MalwareBytes in your tray area. Right click and select Exit.



Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"



FRST.gif
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

Glen C

New Member
Thread author
Dec 21, 2014
6
Do you want all 4 files once completed, or do you want to see the MBAR files first?
 

Glen C

New Member
Thread author
Dec 21, 2014
6
OK all set. 2 corrupt files were found and tossed by the Root Kit. Here are the 4 you needed.
Thanks.
 

Attachments

  • mbar-log-2014-12-21 (08-50-23).txt
    2.7 KB · Views: 34
  • system-log.txt
    60.1 KB · Views: 31
  • FRST.txt
    28.9 KB · Views: 40
  • Addition.txt
    28.9 KB · Views: 120

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    2.3 KB · Views: 126

Glen C

New Member
Thread author
Dec 21, 2014
6
Not getting popups or slowness which is great! but I still can't download a file, saying "Your current security settings do not allow you this file to be downloaded". Not sure why.
 

Glen C

New Member
Thread author
Dec 21, 2014
6
I fixed it. Just had to set Security to Default Levels.
Thanks for all your help!!
OK I'll do that .
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Okay, uninstall Avast remains.




Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 

Thad

New Member
Dec 29, 2014
5
Hello Argus, I am having the same issue with my PC and found this thread. Are you able to provide assistance to me with removing this malware from my PC?
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Okay,


Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"


FRST.gif
Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

Thad

New Member
Dec 29, 2014
5
Found 2 Malware Instances...Cleaned and just rebooted...Machine is already running much better...CPU and Memory are back down to very low levels...Attached are the two requested files.
 

Attachments

  • mbar-log-2014-12-29 (14-29-05).txt
    2.7 KB · Views: 28
  • system-log.txt
    22.8 KB · Views: 31

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Very good.



Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 

Thad

New Member
Dec 29, 2014
5
Done with farbar...files attached...will run DelFix next...Thanks.
 

Attachments

  • FRST.txt
    43.7 KB · Views: 27
  • Addition.txt
    21.2 KB · Views: 26

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    10.2 KB · Views: 34
Status
Not open for further replies.

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top