Solved SysWOW64 infection? Very slow performance

A_Banana_Every_Day

New Member
Thread author
Nov 14, 2016
3
Hello,
Details as above. My regular anti virus Avast told me I had some rootkit files and I think they were removed but Avast is not running properly after this event and my disk usage is regularly hitting 100%. Is something else running in the background that shouldn't be?
I have ran Farbar and uploaded the two results files.
 

Attachments

  • FRST.txt
    73.7 KB · Views: 1
  • Addition.txt
    44.6 KB · Views: 2

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


warning.gif
Multiple Resident Protection warning!

Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:
  • AVG
  • avast! Antivirus

Uninstallation procedure:
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for each uninstalled entry, right-click it and select Uninstall.
This should be done until any other steps will be taken.
 

A_Banana_Every_Day

New Member
Thread author
Nov 14, 2016
3
TwinHeadedEagle,
Thank you for looking at my problem. I have uninstalled Avast to leave AVG in place. New versions of the Farbar results files are attached here.
 

Attachments

  • FRST.txt
    71.2 KB · Views: 2
  • Addition.txt
    43.3 KB · Views: 1

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Since there are no more problems, we can declare this PC clean
thumbs_up_smiley.gif


Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.
Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

Maintenance tips:

Additional software that I personally use and install on all my clients devices:

  • Zemana AntiMalware (paid version highly recommended) - to work as a supplement for your antivirus but with excellent remediation and protection
  • Zemana AntiLogger - keep everything you type on keyboard out of sight of bad guys trying to steal your credantials
  • Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
  • McShield - to prevent infections spread by removable media.
  • Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
  • CryptoPrevent - tool for protection against Cryptolocker and similar ransomware infections.
  • Adblock - to surf the web without annoying ads!
  • Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.


My help is free for everybody.
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!​



Stay safe,
TwinHeadedEagle :)
 

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