Advice Request TEMASOFT RANSTOP - User Experiences

[vindiesel]

Hello again, already managed to re-install the problem was here:

Had remnants of the program and deleted you can install

Now once installed uninstall again to see if the bug persistia and desistalo well,but there is a problem missing from control Panel -Uninstall a program,in Iobito Unistaler not this but the problem is that the program icon is still there and I open program and continues to operate without being installed.

The consumption of ram 1 gb is very high for my
Delays the startup of the PC

I'm going to do a system restore because I can not uninstall that is not found in the control Panel or Iobit.

 

[Winter Soldier]

@vindiesel, I think there is a loop, perhaps due to a problem during uninstallation.
Using a restore point is a good idea but in case you still will plan to uninstall Temasoft, eventually you may use Revo to uninstall the app: lets finish the scan for leftovers and then restart the system.

 

[vindiesel]

@vindiesel, I think there is a loop, perhaps due to a problem during uninstallation.
Using a restore point is a good idea but in case you still will plan to uninstall Temasoft, eventually you may use Revo to uninstall the app: lets finish the scan for leftovers and then restart the system.

Hello friend and used Iobit uninstaller 6 deleted folders and registry keys restart PC and the problem persists.

 

[_CyberGhosT_]

@vindiesel, I think there is a loop, perhaps due to a problem during uninstallation.
Using a restore point is a good idea but in case you still will plan to uninstall Temasoft, eventually you may use Revo to uninstall the app: lets finish the scan for leftovers and then restart the system.

He must not have a restore point that dates before the uninstall. If he does he needs to restore to that point, then Use Revo,
he may not understand what your saying ?

 

[vindiesel]

Hello already restored the system with a copy of sefuridad,and past iobit uninstaller and the problem persists ,many thanks for your attention.

 

[HarborFront]

Hi @CalinGhibu

There's a new version v17.4.7.8 released today but I can't find its changelog on your website. Is it possible to have a changelog updates on your website?

Thanks

 

[CalinGhibu]

@HarborFront
Hi, we will have a dedicated thread for this v soon.

 

[CalinGhibu]

Hi everyone,

We have posted a blog by our testing team. It describes the latest 100 ransomware test.

The reason I am posting a link here is because, in the blog, the team shows their gratitude for the help received from members of this community. We really appreciate your contribution and feedback and wanted to share this with you.

You can read the text here: A glimpse on how we test Ranstop (the human approach)

Thanks and Happy Easter to all who celebrate!

 

[_CyberGhosT_]

The reason I am posting a link here is because, in the blog, the team shows their gratitude for the help received from members of this community. We really appreciate your contribution and feedback and wanted to share this with you.

Somewhere in Romania @Jack is smiling
Thanks for the humble mention of MalwareTips we all appreciate that @CalinGhibu

 

[HarborFront]

Hi

Besides blocking the ransomeware is it possible to identify the ransomware and prompt the user for its deletion?

Thanks

 

[CalinGhibu]

Hi, when blocking the ransomware it also quarantines the executable and lists it in the alert details. You can get to the quarantined executable with a single click.

 

[HarborFront]

Hi, when blocking the ransomware it also quarantines the executable and lists it in the alert details. You can get to the quarantined executable with a single click.

In the event if there are changes to the registry or files created by the ransomware does Ranstop list/quarantine/delete these as well?

Thanks

 

[CalinGhibu]

Hi, yes, we do clean up as well, for most situations. We always clean up those areas which enable the ransomware to execute again after reboot.
In essence, we stop the ransomware process(es) and quarantine them. Also, remove the registry associated with execution of the ransomware. We also clean up residuary encrypted files or ransom notes.
The clean up is not perfect, but it ensures ransomware does not execute after reboot in most cases.