Problem Solved Thanks in advance

RageQuit

New Member
Joined
Dec 29, 2017
Messages
5
OS
Windows 7
Antivirus
Avast
#1
Sometime over Christmas I got infected. The scans I try won't help and other installations won't launch. The main culprits in my processes are uprbhls.exe*32 and remhpoa.exe*32. There's also two "clients" running in my processes that spooks me a little. Any help would be appreciated. Thank you.
 

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TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,191
OS
Windows 10
Antivirus
ESET
#2
Hello,


Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
  • Now you should get a window like this where you need to click Troubleshoot.

  • In the next window, click Advanced options and select Command Prompt.
  • Now you should log in into your account and after that Command Promptwindow.
Access the notepad and identify your USB drive

In the Command Prompt please type in:
Code:
notepad
and press Enter.
  • When the notepad opens, go to File menu.
  • Select Open.
  • Go to Computer and search there for your USB drive letter.
  • Note down the letter and close the notepad.


Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:
  • Type in e:\frst64.exe and press Enter.
    You need to replace e with the letter of your USB drive taken from notepad!
  • FRST will start to run. Give him a minute or so to load itself.
  • Click Yes to Disclaimer.
  • In the main console, please click Scan and wait.
  • When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.
 

RageQuit

New Member
Joined
Dec 29, 2017
Messages
5
OS
Windows 7
Antivirus
Avast
#3
The tutorial is for Windows 10 and I'm on Windows 7. I just want to make sure that's not the wrong program too before I do it.
 

RageQuit

New Member
Joined
Dec 29, 2017
Messages
5
OS
Windows 7
Antivirus
Avast
#7
Actually yeah. After a few scans and reboots I think that let malware bytes get rid of it. Awesome. I expected a process. I'll keep my eyes open but its looking clear. Thanks a lot man that's such a weight off my shoulders. Keep up the good work.
 

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