Troubleshoot The browser opening problem continues!

[Brxdie]

I had the problem and i assumed Microsoft edge was the issue, when i removed the program the issue stopped for 3-5 days. I was about to open the laptop and give it to my friend when all of a sudden the problem continues, it keeps opening then closing, whenever i go on google chrome it reset to the homepage making the laptop nearly impossible to use whatsoever. Any idea what the issue is? Its starting to get annoying and i cant find an issue.
Thank you!

 

[_CyberGhosT_]

The time and effort you have put into this is admirable, at this
point I suspect you "had" something that corrupted the system.
Have you thought about doing a clean install of your OS ?
or a refresh ?
Sometimes this is the best and prudent option.

 

[Brxdie]

The time and effort you have put into this is admirable, at this
point I suspect you "had" something that corrupted the system.
Have you thought about doing a clean install of your OS ?
or a refresh ?
Sometimes this is the best and prudent option.

Sorry for the late reply, is this any different than a system restore? I've done a system restore and it hasn't resolved the issue.

 

[_CyberGhosT_]

Sorry for the late reply, is this any different than a system restore? I've done a system restore and it hasn't resolved the issue.

Yes very dif, seeing even the restore point can be corrupted.
Start from scratch and reinstall the OS, it will stop the
"Cat & Mouse" game and give you a definitive solution.

 

[Brxdie]

Yes very dif, seeing even the restore point can be corrupted.
Start from scratch and reinstall the OS, it will stop the
"Cat & Mouse" game and give you a definitive solution.

What are the steps one would take to go about doing this if you don't mind me asking?

 

[_CyberGhosT_]

Step 1> Open settings and at the bottom select "Update & Security"
Step 2> In Update & Security select "Recovery"
Step 3> In Recovery Select "Rest This PC" & follow the prompts
Windows will walk you through it. See SS Below.
my advise would be to not keep anything when given the option.

This will save you a lot of headache in the long run. Good Luck

 

[Brxdie]

Step 1> Open settings and at the bottom select "Update & Security"
Step 2> In Update & Security select "Recovery"
Step 3> In Recovery Select "Rest This PC" & follow the prompts
Windows will walk you through it. See SS Below.
my advise would be to not keep anything when given the option.
View attachment 141269
This will save you a lot of headache in the long run. Good Luck

Thank you for the advice. I just performed did a reset and the problem continues, this has not solved the issue for some reason. Any other ideas?
Thank you.