Gandalf_The_Grey
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System integrator Puget Systems has released its annual reliability report for 2025, revealing which PC hardware brands and models proved most reliable throughout the year. In the consumer CPU space two series sat above the rest: the AMD Ryzen 9000 and Intel Core 200, but an outright winner wasn't crowned.
Puget writes that it bases its reliability report on internal burn-in results and RMA records. The company stresses that its stricter standards mean the failure rates may be higher than industry standards and the information is based on its own systems, so it doesn't represent the industry as a whole.
Starting with enterprise processors, Intel stole the most-reliable title from AMD's Threadripper and Threadripper PRO lines in 2025. Impressively, none of the Xeon W-2500 or W-3500 processors Puget sold had recorded failures in 2025. The company adds that only a single Xeon W CPU saw a failure in 2024, too.
Moving on to the consumer side, the Ryzen 9000 and Intel Core 200 had almost identical failure rates of 2.52% and 2.49%, respectively. While Team Blue has the lower rate, Puget writes that the difference is too close to be statistically significant.
There were a couple of standouts within the companies' respective lines: Intel's Core Ultra 7 265K, which had a failure rate of just 0.77%, and AMD's Ryzen X3D series, which saw a 1.5% failure rate. It's also noted that the vast majority of these failures were caught before systems shipped to customers.
Puget also looked at the most reliable GPUs of last year. While Asus' ProArt and TUF GPUs were the champions of 2024, Puget did not sell enough models from specific product lines in to consider them individually. Instead, the retailer looked at the manufacturer level.
