Operating System
Windows 10
Infection date and initial symptoms
Yesterday
Current issues and symptoms
Everything
Steps taken in order to remove the infection
Kaspersky and malwarebytes but they arent working
System logs
I did not upload the FRST.txt logs

Odyszeus

New Member
Kaspersky has detected a virus but cannot remove it and, malwarebytes cannot be installed as i can only see the X to close the window and nothing else.

and Farbar doesn't seem to be working either.... HELP! <3
 

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Odyszeus

New Member
was trying to setup my aver media live portable gamer 2 for streaming yesterday and thats when the virus kicked in...

UPDATE- Got most of my UI back that was missing in programs and included photo, will re-run everything and post results
 
Last edited:

TwinHeadedEagle

Removal Expert
Staff member
Verified
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.



Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

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