Travelex has been forced to take down its website after a cyber attack.
The foreign-currency seller has been working on the issue since the software virus attack on New Year's Eve. "We regret having to suspend some of our services in order to contain the virus and protect data," Travelex boss Tony D'Souza said. The company has resorted to carrying out transactions manually, providing foreign-exchange services over the counter in its branches.
Update!Travelex said it had deployed "teams of IT specialists and external cyber-security experts", who have been "working continuously since New Year's Eve to isolate the virus and restore affected systems". The firm will continue to provide foreign-exchange services manually at its branches until the problem is fixed. The decision to take the site down has affected other services that use Travelex, including Tesco Bank.
On Thursday evening, Travelex said it had taken down its site to contain "the virus and protect data". That has affected Sainsbury's Bank, Barclays and HSBC, among others, which all use the Travelex platform. There is no indication when the Travelex website will be restored. The company said it has been working on the issue since the software virus attack on New Year's Eve.
Travel money services at Sainsbury's Bank, Barclays and HSBC have been impacted by the cyber attack.