Solved Unable to access internet after malware removal using malwarebytes

[Chadd]

Never posted to a forum before, but I seem to have a similar issue. Malwarebytes blocks my web browser from resolving a page unless its cached, like Google or a select few. But if I disable the active "Malicious Website Protection", I am able to pull pages just fine. I assume that Malwarebytes sees an unfriendly connection somewhere in the mix there and blocks it. (Will add my FRST files here? Hope this is the right way to approach the issue, rather than start a new thread?)

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Chadd]

I have run this step. Thank you for the quick reply!

 

[TwinHeadedEagle]

Unfortunately, it did not finish correctly. Can you run FRST fix again?

 

[Chadd]

Successful! (I know we havent finished, but just to inform you more) I still cannot surf websites while malwarebytes is actively protecting.

 

[Chadd]

After completing your steps to this point, I still had no change. After reading another blog I found that disabling "Enable Bandwidth Control" Killer Network Manager fixed the problem. You provide an excellent service here, and I really appreciate the help. You can close this topic now though Thank you!