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rupeshkj

Level 7
Verified
Tracing route to mail.google.com [74.125.24.18] over a maximum of 20 hops

1 5ms 3ms 3ms 103.192.76.1
2 4ms 2ms 6ms 202.94.66.210
3 6ms 3ms 2ms 202.94.66.234
4 53ms 56ms 56ms 125.17.138.33
5 93ms 87ms 88ms 182.79.198.117
6 87ms 86ms 87ms 74.125.48.250
7 * * * Request timed out.
8 87ms 87ms 87ms 74.125.251.204
9 87ms 87ms 87ms 108.170.240.172
10 87ms 88ms 87ms 216.239.57.38
11 92ms 89ms 95ms 72.14.239.65
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

Trace complete.
 

Lightning_Brian

Level 13
Verified
Content Creator
Hello @rupeshjoshi62 !

Hopefully, I can be of some help!

1) Have you tried flushing out your DNS yet?

Open an elevated command prompt inside of Windows, CMD right click and open as administrator then type the command below:


ipconfig /flushdns


This link will help to explain: Ipconfig

2) Have you tried clearing out your tracking cookies, browsing history (if this ok and not needed) etc.?

3) Have you tried restarting either your router or your modem or better yet both? (Please take caution as I will not be held reliable for any hardware issues!!) Sometimes if there is something hung up this could be a potential reason. Power off your router, then your modem. Then power back on your modem wait tell that is back online and then power back on your router. Wait tell your router is back online and check to see how things look after this. Don't feel comfortable doing so please go right to step number 4.

4) Have you tried contacting your ISP (Internet Service Provider)? They will be able to help you out with this as well.

I'd follow these steps line by line. Best option too though would be to reach out to your ISP (Internet Service Provider) to have them assist you as well. Call their technical support line also called their customer support line depending on the ISP and let them know what is going on.

Let us know how things go.

Thanks,

Brian
 
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rupeshkj

Level 7
Verified
I did try all of those but the problem was related to My ISP since my friend with the same ISP had same issue which got fixed today morning for both of us.
 

Lightning_Brian

Level 13
Verified
Content Creator
@rupeshjoshi62 Good to know! Yeah, most often it is on the end of the ISP if the other steps didn't work. Glad to hear your not the only person having the same problem with the same ISP. Sad that this happened to you though!

Have a good weekend.

~Brian
 
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