unable to remove search-great browser hijacker from Chrome

NeilH

New Member
Thread author
Dec 24, 2024
1
The chrome browser on my window 11 laptop has started defaulting to yahoo as search engine even when instructed to do otherwise. The address briefly shows as search-great on its way to becoming google. I believe this is the search-great browser hijacker?

I have attempted all of the steps in How To Remove Any Browser Redirect Virus From Windows, Mac & Android but this has not made any difference

The same thing has happened to my chrome browser (same google profile) on my work laptop (windows 10). I have not been able to do the same steps on the work laptop because I do not have administrator access.
I also have an android phone, which seems to be operating normally

My windows 11 laptop is newish (one month old) and I had not got around to installing Norton on it until after this happened - rookie error, but Norton scan has not found the malware, so perhaps would not have made any difference in any case.

I would be grateful for your advice on clearing this from my personal laptop (windows 11) and whether I should keep my work laptop offline until our administrator can deal with it.

Appreciate it is Christmas Eve today, which may affect response times!
 

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