unable to run tdskiller, ccleaner and rootkit removal by malwarebytes

[daycartes]

My computer MBoard Maximus Ranger VII opens straight to BIOS. The only way I can get it to run is to override the boot up by selecting boot override. It then runs up, a message from MBytes states that rootkit removal has been disabled and to reset the computer in order to enable it.If I do so then the same happens, if I choose to have the rootkit disabled then the computer runs up. I have tried using CCleaner which has been installed on my computers for many years as has MBytes and am using Kaspersky as a AntiVirus. The updates for these programmes no longer work and the whole C drive looks as though it is locked into a particular state as I am unable to remove these programmes. I even tried to remove Audacity to check to see if it was only anti malware programmes had been affected.
I have been able to run the zeroaccess check which showed no infection.
I have disconnected and then reconnected the SSD and tried the windows disk to reformat but the programme goes no further than licence validation which stops it in its tracks

 

[daycartes]

I'm coming back to this after waiting for a number of hours.There was a reply but that seems to have been removed as have my answers to it. Is there something we have done wrong?

 

[TwinHeadedEagle]

Hello,


Preparation Guide Before Requesting Malware Removal Help

 

[daycartes]

Hello,


Preparation Guide Before Requesting Malware Removal Help

Hi TwinheadedEagle. Thanks for replying I am unable to complete steps one and two as my computer reports a script error. Have now complied with step three.

 

[TwinHeadedEagle]

Opening topic on multiple forums for the same issue isn't allowed. Topic closed!