Update Update to Firefox 88+ to avoid Netflix, Hulu streaming issues


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Malware Hunter
Aug 17, 2014
Mozilla advises Firefox users to update to the latest released version to avoid experiencing video streaming issues after Google updates the Widevine digital rights management (DRM) on May 31.

The Firefox web browser uses the Widevine plugin to play DRM-protected videos streamed via Netflix, Amazon Prime, Hulu, and Disney+.

However, once Google updates the Widevine private encryption keys and content decryption module (CDM) on May 31, video streaming services using Google's DRM-protection technology will no longer work with older Firefox versions.
Firefox users might see "Video Unavailable. We're experiencing a problem playing this video." or "Pardom the interruption. Looks like your browsers is no longer supported." errors, depending on the streaming platform they're trying to use.

Video streaming errors

Video streaming errors (Mozilla)
This will happen for Firefox users on version 87 and lower because their browser will still use the old Widevine CDM and private encryption keys.

Firefox 88+ users will not be affected because their web browser will download and enable the updated Google Widevine CDM by default.

To resolve this issue, users must update to the latest released Firefox version to ensure that the latest Widevine library is available for all video streaming services.