i have ran all cleaner provided in help section to this website and still have not found or rid my self of the problem avast says being started in windows\system32\svchost.exe and when clicking more on avast it list url as h_www_freeresultsguide_com__?dn so while avast is stopping it from cause any harm i would love to remove it but have had no luck even finding it so guessing question is how do i remove it or am i just better off re formatting my computer