When a system upgrade gets you arrested

Myriad

Level 7
Thread author
Verified
Well-known
May 22, 2016
349
The Odyssey case file management system causes chaos in California judicial system ( and elsewhere )
From the BBC website today .

" The software, created by Texas-based Tyler Technologies, costs about $5m ....
..... Tyler Technologies acknowledged in a statement that the upgrade process had been “challenging” - but said poor training was to blame for bad inputting of data and integration with third-party applications that often introduce glitches into the system.
"

That statement must surely be cold comfort to the people adversely affected by this foul-up !
 

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