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Software Troubleshooting
windows 10 bsod, won't boot to safe mode ( irql not less than equal, ndistpr64sys)
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<blockquote data-quote="brambedkar59" data-source="post: 638426" data-attributes="member: 61084"><p>See if it works.</p><p></p><p>Download correct tool for your operating system.</p><p><a href="http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/" target="_blank"><strong>Farbar Recovery Scan Tool (64 bit)</strong></a></p><p><a href="http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/" target="_blank"><strong>Farbar Recovery Scan Tool (32 bit)</strong></a></p><p>and <strong>save it to a flash drive.</strong></p><p></p><p>Plug the flash drive into the infected PC.</p><p></p><p>Restart your computer and tap F8 to bring up the Advanced Menu, then click <strong>Repair your computer</strong></p><p></p><p>Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.</p><p></p><p>In the next menu, use the arrow keys on the keyboard to highlight <strong>Command Prompt</strong> and press Enter.</p><ul> <li data-xf-list-type="ul">In the command window type in <strong>notepad</strong> and press <strong>Enter</strong>.</li> <li data-xf-list-type="ul">The notepad opens. Under File menu select <strong>Open</strong>.</li> <li data-xf-list-type="ul">Select "Computer" and find your flash drive letter and close the notepad.</li> <li data-xf-list-type="ul">In the command window type <strong>e:\frst64.exe</strong> and press <strong>Enter</strong>. Or <strong>FRST.exe</strong> if 32 bit system.<br /> <br /> <strong>Note:</strong> Replace letter e with the drive letter of your flash drive.</li> <li data-xf-list-type="ul">The tool will start to run.</li> <li data-xf-list-type="ul">When the tool opens click Yes to disclaimer.</li> <li data-xf-list-type="ul">Press <strong>Scan</strong> button.</li> <li data-xf-list-type="ul">It will make a log (FRST.txt) on the flash drive.</li> </ul></blockquote><p></p>
[QUOTE="brambedkar59, post: 638426, member: 61084"] See if it works. Download correct tool for your operating system. [URL='http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/'][B]Farbar Recovery Scan Tool (64 bit)[/B][/URL] [URL='http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/'][B]Farbar Recovery Scan Tool (32 bit)[/B][/URL] and [B]save it to a flash drive.[/B] Plug the flash drive into the infected PC. Restart your computer and tap F8 to bring up the Advanced Menu, then click [B]Repair your computer[/B] Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter. In the next menu, use the arrow keys on the keyboard to highlight [B]Command Prompt[/B] and press Enter. [LIST] [*]In the command window type in [B]notepad[/B] and press [B]Enter[/B]. [*]The notepad opens. Under File menu select [B]Open[/B]. [*]Select "Computer" and find your flash drive letter and close the notepad. [*]In the command window type [B]e:\frst64.exe[/B] and press [B]Enter[/B]. Or [B]FRST.exe[/B] if 32 bit system. [B]Note:[/B] Replace letter e with the drive letter of your flash drive. [*]The tool will start to run. [*]When the tool opens click Yes to disclaimer. [*]Press [B]Scan[/B] button. [*]It will make a log (FRST.txt) on the flash drive. [/LIST] [/QUOTE]
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