Troubleshoot Windows 10 hangs on restart and updates

[Picaro]

Hello, my pc hangs ( very often ) when I restart it, the same way when updates are installing.I have to turn off by power button.Thanks in advance.

 

[Pat MacKnife]

What kind of antivirus is installed ?
Could also be a driver problem ....

 

[MalwareBlockerYT]

I used to have this issue but it resolved itself somehow - I think it was after a Windows Update came along...

 

[Picaro]

Eset nod32 is the antivirus, the hanging form is a white dots circle.

 

[jamescv7]

So that issue also occur when updates are not yet download nor install?

Have you try to use System Restore in safe mode? By tapping Shift key?

 

[Picaro]

Sure it happens both way... some times when it´s downloading... some times when it´s installing... some times when I restart the machine.
I haven´t tried what you mention... I mean System restore, but let me ask.. do I need a system restore?

 

[vivid]

You have to use Windows Performance Toolkit in order to troubleshoot it. There are some guides out there.. can't really recommend a particular one but that is the way the go.

 

[jamescv7]

@Picaro: If you suspected that it can be a faulty update.

However freezing may deal do your Hard Drive that can suffer failing.

 

[Picaro]

Thanks for your help.
I don't see a straight way to solve it.

 

[Svoll]

There are a few options to resolve it as the others have mentioned, have you tried a system restore to an earlier date?

You can download the standalone update and install it to see if that fixes your issue, As of today, I think the latest update for win10 is KB3200970.

Last resort, put the win10 iso and do an inplace install, it should maintain your files and programs.

Good Luck, let us know if you are able to resolve it.

 

[Tabeer]

You should update your BIOS, sometimes an outdated BIOS is not always a common issue for this problem, but it's possible to have this. Try this out if this will not resolve your issues then try to test your computer memory. Sometimes, It's possible that failing RAM could be causing the patch installations to freeze. Fortunately, memory is really easy to test. Tell me if this will resolve. Thanks!

 

[Picaro]

I´m trying to update my BIOS....

 

[Picaro]

My BIOS version is P01-B1.. how to find out if it's update ?

 

[MalwareBlockerYT]

Hello, my pc hangs ( very often ) when I restart it, the same way when updates are installing.I have to turn off by power button.Thanks in advance.

This used to be a problem for me but I fixed it by updating my drivers. Be careful doing a BIOS update - I've never done one because it can cause problems.
Windows 7 won\'t boot after BIOS Update! HELP! - [Solved] - Windows 7
Computer Does Not Boot After BIOS Update for Intel® Desktop Boards

 

[Picaro]

I think the same.. it sounds like dangerous to update the bios.
I found 2 bios updates.. I don't know which one to download.

BIOS - UEFI for Windows 8 (Not for Upgrades)
BIOS (for device with Ivy Bridge & USB 3.0 Supported)

any suggestion?

 

[MalwareBlockerYT]

I think the same.. it sounds like dangerous to update the bios.
I found 2 bios updates.. I don't know which one to download.

BIOS - UEFI for Windows 8 (Not for Upgrades)
BIOS (for device with Ivy Bridge & USB 3.0 Supported)

any suggestion?

I would think the top one but make sure you google it since like I said I have never bothered updating the BIOS.

 

[Picaro]

I download the first one (even my SO is Windows 10 ) , what should I do before installing
this BIOS. MalwareBlockerYT..... you are the master.
Thanks for your time.

 

[Picaro]

I have tried thousands of ways moving from windows 10 ver 1511 to ver 1607.. and I couldn't.
The last one was with an iso.. at the end fails " 0xC1900101 - 0x4000D " error and " the installationfailed in the SECOND BOOT phase with an error during MIGRATE DATA operation".. if someone has any suggestion, I'd appreciate it so much.