Yesterday, I updated my Lumia to Windows 10. Today I notice that I am facing problem with skype. At the time of video calling the screen goes black. What is the problem?
Windows 10, Skype problem
- Thread starter johnjacobs
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Can you connect calls, and hear them, just not view? If so, try uninstalling the app and reinstalling it.
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First of, can you tell us which Lumia device?
Things you can try:
Otherwise perform a factory phone reset: Reset my phone - Windows Help
WARNING: Backup your settings and data (including SMS and Contacts) before performing a phone reset. All phone contents will be deleted.
Things you can try:
- Restart Lumia
- Check for updates (Wifi)
- Disconnect Skype from Messaging (How to disconnect Skype from Messaging in Windows 10 and Windows 10 Mobile) - Dec 2015.
- Long press and Uninstall Skype, reinstall Skype from Windows Store
Otherwise perform a factory phone reset: Reset my phone - Windows Help
WARNING: Backup your settings and data (including SMS and Contacts) before performing a phone reset. All phone contents will be deleted.
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