Troubleshoot Windows 10 UPDATE "We couldn't connect to the update service.

[Red-ufo]

Windows 10 We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet.

Apparently Microsoft servers have been down for several days now.
I updated to the latest version 1809 about 3 days ago, I thought It messed up the update settings In Windows 10.

 

[oldschool]

Never had an issue with it recently.

 

[Local Host]

Check your time settings, it happens rarely that you lose connection to the Microsoft Time Servers and your clock is wrongly set, which can cause some issues.

Although 3 days, should have been fixed by now. Microsoft Servers seem to be working fine here, but there could be a problem with Servers in your region (who knows).

 

[Razza]

You got Comcast or BT/Plusnet internet How to Fix Windows Update Issues by Using Google’s Public DNS a friend of mine on BT had that issue changing dns from isp own to e.g 8.8.8.8 or 1.1.1.1 fix it.

 

[Red-ufo]

It's BT I have.

 

[Razza]

The issue is due to BT dns server not being about to resolve Windows update server here a forum post for it on BT community Windows update/activation blocked on our BT connec... - BT Community

 

[Red-ufo]

I changed my DNS, used the following.
Configure your network settings to use Google Public DNS

Is this a safe way to go?..Just thought I would ask.

 

[stefanos]

Never had an issue with it recently.

me too

 

[Arequire]

Is this a safe way to go?..Just thought I would ask.

It's safe.
The trade-off is that Google will retain a record of every website you visit (although the IP address associated with those website visits is deleted every 48 hours).

 

[Red-ufo]

I used Google Public DNS to change both DNS settings,
restarted the router,
checked windows 10 update was working,
then changed It back to obtain automatic DNS,
checked again windows 10 update was working,
restarted Windows 10,
then checked windows 10 update once more was working.

 

[DeepWeb]

Personally I'm about 90% done with Windows 10. We are only getting more bugs.

 

[Azure]

Personally I'm about 90% done with Windows 10. We are only getting more bugs.

Weirdly enough the cause of the bug is still unknown. Some believe it was Microsoft, others that it was ISPs.

According to this article:
Microsoft Aware of Windows Update Bug, Fix Possibly Rolled Out Quietly

Some people that have bothered changing their DNS are still having problem. And users that were using other operating systems like Linux Mint were also having issues.

 

[DeepWeb]

@Azure Phoenix I have reached the point where I am actively avoiding using my Windows laptop. All I hear and read about is yet another vulnerability or yet another bug. I am having audio and network issues. Microsoft has broken the most basic functions of an OS. I can't wait for my Chromebook to arrive on Monday.

 

[Vasudev]

@Azure Phoenix I have reached the point where I am actively avoiding using my Windows laptop. All I hear and read about is yet another vulnerability or yet another bug. I am having audio and network issues. Microsoft has broken the most basic functions of an OS. I can't wait for my Chromebook to arrive on Monday.

Use Xubuntu or Ubuntu 18 LTS.

 

[elquenunca]

I think that if windows is not updated it is an advantage

 

[Local Host]

@Azure Phoenix I have reached the point where I am actively avoiding using my Windows laptop. All I hear and read about is yet another vulnerability or yet another bug. I am having audio and network issues. Microsoft has broken the most basic functions of an OS. I can't wait for my Chromebook to arrive on Monday.

I hate bias,

Oddly enough, some tried to install other operating systems, like Linux Mint and Ubuntu, only to discover that they were experiencing update issues as well, which once again potentially signals a network issue caused by the ISP and not by Microsoft’s servers.

As you can see the problem goes beyond Windows, but haters gonna hate.

 

[elquenunca]

must be serious because it has not been solved even people who have changed DNS comment that it does not work

 

[LoLs]

I never have problem with windows update and dns issues., i'm on v1809 now,. Anyway about dns i use SimpleDnsCrypt

 

[DeepWeb]

I hate bias,

As you can see the problem goes beyond Windows, but haters gonna hate.

Oh don't worry. I always thought that the Ubuntu update model was terrible. Feature updates should come every 2 years after enough testing. Besides Microsoft is not a little startup that depends on donations. They fired their entire QA team and Windows 10 has gone downhill ever since.

 

[Vasudev]

Oh don't worry. I always thought that the Ubuntu update model was terrible. Feature updates should come every 2 years after enough testing. Besides Microsoft is not a little startup that depends on donations. They fired their entire QA team and Windows 10 has gone downhill ever since.

MSFT is following reverse of Ubuntu. Everybody use Long term version targeted for Spring as in Spring Cleaning while MSFT delivers LTSC during Fall and Holiday season. Perfect recipe for disaster.