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Software Troubleshooting
Windows 7 does not start
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<blockquote data-quote="Rolo" data-source="post: 413857" data-attributes="member: 37118"><p>What did it report? Ignoring this isn't a good idea as it will suggest what to do next rather than guessing and going nowhere. If only the filesystem is corrupt but the HDD surface medium is fine, then reformat (with verify) and reinstall. If there are unrecoverable clusters, you'll need to run a low-level diagnostic (OEM) to reallocate those sectors before using the drive again (if possible), lest you have the same exact problem recur.</p><p></p><p>Third-party tools will likely not handle this properly or completely; HDD Regenerator does not; cf. their site:</p><p></p><p>I cannot trust a developer who tells you repartition rather than run CHKDSK /B, which is precisely what /B was designed for.</p><p></p><p>Dell didn't make the HDD; CMOS setup should tell you the make and model. PartEd will also do so and will let you run the on-board HDD diagnostics; it's free and I'd recommend getting it on the Ultimate Boot CD (free), which provides a plethora of tools (like memtest86+).</p><p></p><p>If it is under warranty, Dell will likely tell you to run the OEM diags and report what it reports (if they don't just tell you to reinstall Windows on top of itself first).</p></blockquote><p></p>
[QUOTE="Rolo, post: 413857, member: 37118"] What did it report? Ignoring this isn't a good idea as it will suggest what to do next rather than guessing and going nowhere. If only the filesystem is corrupt but the HDD surface medium is fine, then reformat (with verify) and reinstall. If there are unrecoverable clusters, you'll need to run a low-level diagnostic (OEM) to reallocate those sectors before using the drive again (if possible), lest you have the same exact problem recur. Third-party tools will likely not handle this properly or completely; HDD Regenerator does not; cf. their site: I cannot trust a developer who tells you repartition rather than run CHKDSK /B, which is precisely what /B was designed for. Dell didn't make the HDD; CMOS setup should tell you the make and model. PartEd will also do so and will let you run the on-board HDD diagnostics; it's free and I'd recommend getting it on the Ultimate Boot CD (free), which provides a plethora of tools (like memtest86+). If it is under warranty, Dell will likely tell you to run the OEM diags and report what it reports (if they don't just tell you to reinstall Windows on top of itself first). [/QUOTE]
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