- Aug 25, 2014
- 2
Hello! I just bought a new Acer Aspire M5 last week, and have really enjoyed the experience except for a particularly stubborn piece of redirect malware. I've read the Preparation and READ ME FIRST posts, so here I go:
Running Windows 8.1, my Google Chrome browser is regularly subject to a piece of redirect Malware that--instead of the omnibox sending my search queries to Google.com--sends queries to a Yahoo derivative site. I intended to post the exact URL for this redirect, but of course my browser isn't exhibiting symptoms right now. The URL is something like us.yhs4.search.yahoo.com
I've noticed the redirect issue tends to crop up after I've performed a Chrome "reset browser settings" action and also after I turn on my Chrome extensions:
AdBlock
Downloads
Google Dictionary (by Google)
Google Docs
Hangouts
Instant Translate
LastPass
SiteAdvisor (disabled, but I can't uninstall)
I've read countless DIY articles to remove this malware and have even seen solutions offered in this forum, but I'm unable to create a permanent solution on my own. Here's hoping someone around here can help me out. Attached are my first two FRST logs. Please let me know if any additional information is needed.
Running Windows 8.1, my Google Chrome browser is regularly subject to a piece of redirect Malware that--instead of the omnibox sending my search queries to Google.com--sends queries to a Yahoo derivative site. I intended to post the exact URL for this redirect, but of course my browser isn't exhibiting symptoms right now. The URL is something like us.yhs4.search.yahoo.com
I've noticed the redirect issue tends to crop up after I've performed a Chrome "reset browser settings" action and also after I turn on my Chrome extensions:
AdBlock
Downloads
Google Dictionary (by Google)
Google Docs
Hangouts
Instant Translate
LastPass
SiteAdvisor (disabled, but I can't uninstall)
I've read countless DIY articles to remove this malware and have even seen solutions offered in this forum, but I'm unable to create a permanent solution on my own. Here's hoping someone around here can help me out. Attached are my first two FRST logs. Please let me know if any additional information is needed.