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Windows Malware Removal Help & Support
x2 malicious programs, I am unable to detect or remove.
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<blockquote data-quote="Larns" data-source="post: 442526" data-attributes="member: 43840"><p>I could really use some help with two programs.</p><p></p><p>One is the pop up tab in chrome with a female voice stating that iam infected call this number or go to this site. Except that it totally blocks me from closing anything. So I have to open task manager to shut down chrome. This one has been around for a month.</p><p></p><p>The second program started today. it is an ADD banner that is now showing up everywhere I go online, even my banking site. I followed all the steps in "malwaretips.com/blogs/remove-shopping-assistant" including using the ZOEK part. Nothing can find this program to delete it.</p><p></p><p>I wish I knew where downloaded it from but i have no clue. i am usually very careful what sites i visit and what i download. In years and years of Win 7 or 8.1 nothing...now I have Win 10 and i have 2.</p><p></p><p>If you require more information please let me know. </p><p></p><p>Thank you.</p></blockquote><p></p>
[QUOTE="Larns, post: 442526, member: 43840"] I could really use some help with two programs. One is the pop up tab in chrome with a female voice stating that iam infected call this number or go to this site. Except that it totally blocks me from closing anything. So I have to open task manager to shut down chrome. This one has been around for a month. The second program started today. it is an ADD banner that is now showing up everywhere I go online, even my banking site. I followed all the steps in "malwaretips.com/blogs/remove-shopping-assistant" including using the ZOEK part. Nothing can find this program to delete it. I wish I knew where downloaded it from but i have no clue. i am usually very careful what sites i visit and what i download. In years and years of Win 7 or 8.1 nothing...now I have Win 10 and i have 2. If you require more information please let me know. Thank you. [/QUOTE]
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