Operating System
Windows 10
Infection date and initial symptoms
certain key words auto close browser.
Pop ups leading to traffic media
Current issues and symptoms
Chrome crashes when I search a key word. Anti virus programs fail to launch.
Steps taken in order to remove the infection
Tried using Farbar. But I did not get a fixlist.
I have ended the tasks on the two files but they eventually come back on restart.
System logs
Yes, I've uploaded the FRST.txt logs
Yes, I've uploaded both FRST.txt and Addition.txt logs


New Member
One of the processes are using up 50% of my CPU. The other isn't using any at all.

Zemana cannot repair the hollow processes and says "failed to find a replacement file"


Removal Expert
Staff member

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
Reactions: oldschool

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