Hi , bro , sorry to tell you the wrong information before ,
but TwinHeadedEagle already confirm that he is not working for Zemana anymore ,
so if you had any false alert want to report ,
i will suggest you to send a email to official .
you can find their email address at official website ,
and feel free to contact them , you can just type a easy title with " false alert report " ,
than Zemana will handle it .
Today the Windows Store on my Win 10 x64 machine updated the built-in MS "Mail & Calendar" app. After it had installed, I launched the mail app and my Zemana Antimalware (Premium) flagged it as malware. So I tried the calendar app and the same thing happened. Both apps were quarantined.
I could not find an option within the Zemana software to report a false positive, and I was unable to upload the file to virustotal or jotti's as the files are in the WindowsApps folder which does not permit access. So I took a screen snip to show the file paths from the quarantine. I imagine this is a FP as the app is Microsoft's own software and was updated via the Windows Store. It hasn't flagged any other version of this app - just the one released today (version 17.8500.40955.0). I did try contacting Zemana via their support page using the bug report form, but I'm not sure it went through OK (the page it redirected to after submitting didn't finish loading). Here is the snip from my quarantine.
If Zemana monitor this thread, would they be able to advise me if this is a genuine detection or a false positive? If it's a FP I'd like to restore it as I do use both. Thanks.