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<blockquote data-quote="lshendee" data-source="post: 135376" data-attributes="member: 12507"><p>Forgot to paste mwb log, which is below the OTL log. ~Lynne</p><p>Hi Fiery,</p><p>Below is the OTL log. The mwb scan resulted in "no malicious items detected". I will check back in and after some PC usage this weekend, will give you an update on performance and any symptoms. Thank you, thank you! Crossing my fingers that we've succeeded! ~ Lynne</p><p></p><p>All processes killed</p><p>========== OTL ==========</p><p>Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211181110}\ not found.</p><p>Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211181110}\ not found.</p><p>File C:\Program Files (x86)\Giant Savings Extension\Giant Savings Extension.dll not found.</p><p>Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}\ not found.</p><p>Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}\ not found.</p><p>========== FILES ==========</p><p>File\Folder C:\Program Files (x86)\Giant Savings Extension not found.</p><p>File\Folder C:\Users\Lynne\AppData\Local\DownloadTerms not found.</p><p>C:\Users\Lynne\AppData\Local\Temp\Quarantine.exe moved successfully.</p><p>========== COMMANDS ==========</p><p> </p><p>[EMPTYTEMP]</p><p> </p><p>User: All Users</p><p> </p><p>User: Default</p><p>->Temp folder emptied: 0 bytes</p><p>->Temporary Internet Files folder emptied: 0 bytes</p><p> </p><p>User: Default User</p><p>->Temp folder emptied: 0 bytes</p><p>->Temporary Internet Files folder emptied: 0 bytes</p><p> </p><p>User: Lynne</p><p>->Temp folder emptied: 49651314 bytes</p><p>->Temporary Internet Files folder emptied: 124863533 bytes</p><p>->Java cache emptied: 247434 bytes</p><p>->FireFox cache emptied: 6595480 bytes</p><p>->Google Chrome cache emptied: 10611519 bytes</p><p>->Flash cache emptied: 826 bytes</p><p> </p><p>User: Mackinaw</p><p>->Temp folder emptied: 144513103 bytes</p><p>->Temporary Internet Files folder emptied: 770613 bytes</p><p>->Java cache emptied: 0 bytes</p><p>->Google Chrome cache emptied: 76746461 bytes</p><p>->Flash cache emptied: 610 bytes</p><p> </p><p>User: Public</p><p> </p><p>%systemdrive% .tmp files removed: 0 bytes</p><p>%systemroot% .tmp files removed: 0 bytes</p><p>%systemroot%\System32 .tmp files removed: 0 bytes</p><p>%systemroot%\System32 (64bit) .tmp files removed: 0 bytes</p><p>%systemroot%\System32\drivers .tmp files removed: 0 bytes</p><p>Windows Temp folder emptied: 3390083 bytes</p><p>%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 138925434 bytes</p><p>RecycleBin emptied: 23698220 bytes</p><p> </p><p>Total Files Cleaned = 553.00 mb</p><p> </p><p> </p><p>OTL by OldTimer - Version 3.2.69.0 log created on 09132013_125913</p><p></p><p>Files\Folders moved on Reboot...</p><p>C:\Users\Lynne\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.</p><p>C:\Windows\temp\FXSAPIDebugLogFile.txt moved successfully.</p><p>C:\Windows\temp\FXSTIFFDebugLogFile.txt moved successfully.</p><p>File move failed. C:\Windows\temp\sndappv2.log scheduled to be moved on reboot.</p><p>C:\Windows\temp\~DF0BE1CAF848083A4D.TMP moved successfully.</p><p>File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\pr%253Dd57c058c96efe41009dc0c0990b40d16%2526width%253D160%2526height%253D600%2526informer%253D8193319%2526uri%253Dhttp%253A%252F%252Fwww.lijit[10].js not found!</p><p>File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\pr%253Dd57c058c96efe41009dc0c0990b40d16%2526width%253D160%2526height%253D600%2526informer%253D8193319%2526uri%253Dhttp%253A%252F%252Fwww.lijit[11].js not found!</p><p>C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.</p><p></p><p>PendingFileRenameOperations files...</p><p></p><p>Registry entries deleted on Reboot...</p><p></p><p>MWB log:</p><p></p><p></p><p>Hi,</p><p></p><p>After these 2 steps below, please give me an update on your PC's performance and any other symptoms that you may still be experiencing.</p><p></p><p>Open OTL. Under <strong>custom scan/fixes</strong>, copy and paste the following:</p><p></p><p></p><p></p><p>Then click <strong>Run Fix</strong>. Let your PC reboot to normal mode. A new log will be created automatically, post the content in the next reply.</p><p></p><p>Please download <a href="http://www.malwarebytes.org/mbam-download.php" target="_blank"><span style="color: blue"><strong>Malwarebytes' Anti-Malware from here</strong></span></a> to your desktop.</p><ul> <li data-xf-list-type="ul">Double-click <strong>mbam-setup.exe</strong> and follow the prompts to install the program.</li> <li data-xf-list-type="ul">At the end, be sure a checkmark is placed next to<ul> <li data-xf-list-type="ul"> <strong>Update Malwarebytes' Anti-Malware</strong></li> <li data-xf-list-type="ul"> and <strong>Launch Malwarebytes' Anti-Malware</strong></li> </ul></li> <li data-xf-list-type="ul"> then click <strong>Finish</strong>.</li> <li data-xf-list-type="ul">If an update is found, it will download and install the latest version.</li> <li data-xf-list-type="ul">When it prompts you to try their 30-day trail, click <strong>decline</strong></li> <li data-xf-list-type="ul">Once the program has loaded, select <strong>Perform quick scan</strong>, then click <strong>Scan</strong>.</li> <li data-xf-list-type="ul">When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.</li> <li data-xf-list-type="ul">Be sure that everything is Checked (ticked) except items in the <strong>C:\System Volume Information folder </strong>and click on <strong>Remove Selected</strong>.</li> <li data-xf-list-type="ul">When completed, a log will open in Notepad. please copy and paste the log into your next reply<ul> <li data-xf-list-type="ul"> If you accidently close it, the log file is saved here and will be named like this:</li> <li data-xf-list-type="ul">C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\<strong>mbam-log-date (time).txt</strong></li> </ul></li> </ul></blockquote><p>[/quote]</p><p></p><p>Malwarebytes Anti-Malware 1.75.0.1300</p><p>www.malwarebytes.org</p><p></p><p>Database version: v2013.09.13.08</p><p></p><p>Windows 8 x64 NTFS</p><p>Internet Explorer 10.0.9200.16688</p><p>Lynne :: LYNNEHENDEE [administrator]</p><p></p><p>9/13/2013 1:26:11 PM</p><p>mbam-log-2013-09-13 (13-26-11).txt</p><p></p><p>Scan type: Quick scan</p><p>Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P</p><p>Scan options disabled: </p><p>Objects scanned: 249903</p><p>Time elapsed: 4 minute(s), 54 second(s)</p><p></p><p>Memory Processes Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Memory Modules Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Keys Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Values Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Registry Data Items Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Folders Detected: 0</p><p>(No malicious items detected)</p><p></p><p>Files Detected: 0</p><p>(No malicious items detected)</p><p></p><p>(end)</p><p>[/QUOTE]</p>
[QUOTE="lshendee, post: 135376, member: 12507"] Forgot to paste mwb log, which is below the OTL log. ~Lynne Hi Fiery, Below is the OTL log. The mwb scan resulted in "no malicious items detected". I will check back in and after some PC usage this weekend, will give you an update on performance and any symptoms. Thank you, thank you! Crossing my fingers that we've succeeded! ~ Lynne All processes killed ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211181110}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211181110}\ not found. File C:\Program Files (x86)\Giant Savings Extension\Giant Savings Extension.dll not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}\ not found. ========== FILES ========== File\Folder C:\Program Files (x86)\Giant Savings Extension not found. File\Folder C:\Users\Lynne\AppData\Local\DownloadTerms not found. C:\Users\Lynne\AppData\Local\Temp\Quarantine.exe moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Lynne ->Temp folder emptied: 49651314 bytes ->Temporary Internet Files folder emptied: 124863533 bytes ->Java cache emptied: 247434 bytes ->FireFox cache emptied: 6595480 bytes ->Google Chrome cache emptied: 10611519 bytes ->Flash cache emptied: 826 bytes User: Mackinaw ->Temp folder emptied: 144513103 bytes ->Temporary Internet Files folder emptied: 770613 bytes ->Java cache emptied: 0 bytes ->Google Chrome cache emptied: 76746461 bytes ->Flash cache emptied: 610 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 3390083 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 138925434 bytes RecycleBin emptied: 23698220 bytes Total Files Cleaned = 553.00 mb OTL by OldTimer - Version 3.2.69.0 log created on 09132013_125913 Files\Folders moved on Reboot... C:\Users\Lynne\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully. C:\Windows\temp\FXSAPIDebugLogFile.txt moved successfully. C:\Windows\temp\FXSTIFFDebugLogFile.txt moved successfully. File move failed. C:\Windows\temp\sndappv2.log scheduled to be moved on reboot. C:\Windows\temp\~DF0BE1CAF848083A4D.TMP moved successfully. File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\pr%253Dd57c058c96efe41009dc0c0990b40d16%2526width%253D160%2526height%253D600%2526informer%253D8193319%2526uri%253Dhttp%253A%252F%252Fwww.lijit[10].js not found! File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\pr%253Dd57c058c96efe41009dc0c0990b40d16%2526width%253D160%2526height%253D600%2526informer%253D8193319%2526uri%253Dhttp%253A%252F%252Fwww.lijit[11].js not found! C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully. PendingFileRenameOperations files... Registry entries deleted on Reboot... MWB log: Hi, After these 2 steps below, please give me an update on your PC's performance and any other symptoms that you may still be experiencing. Open OTL. Under [b]custom scan/fixes[/b], copy and paste the following: Then click [b]Run Fix[/b]. Let your PC reboot to normal mode. A new log will be created automatically, post the content in the next reply. Please download [url=http://www.malwarebytes.org/mbam-download.php][color=blue][b]Malwarebytes' Anti-Malware from here[/b][/color][/url] to your desktop. [list] [*]Double-click [b]mbam-setup.exe[/b] and follow the prompts to install the program. [*]At the end, be sure a checkmark is placed next to[list] [*] [b]Update Malwarebytes' Anti-Malware[/b] [*] and [b]Launch Malwarebytes' Anti-Malware[/b][/list][*] then click [b]Finish[/b]. [*]If an update is found, it will download and install the latest version. [*]When it prompts you to try their 30-day trail, click [b]decline[/b] [*]Once the program has loaded, select [b]Perform quick scan[/b], then click [b]Scan[/b]. [*]When the scan is complete, click [b]OK[/b], then [b]Show Results[/b] to view the results. [*]Be sure that everything is Checked (ticked) except items in the [b]C:\System Volume Information folder [/b]and click on [b]Remove Selected[/b]. [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply [list][*] If you accidently close it, the log file is saved here and will be named like this: [*]C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\[b]mbam-log-date (time).txt[/b][/list][/list] [/quote] [/quote] Malwarebytes Anti-Malware 1.75.0.1300 www.malwarebytes.org Database version: v2013.09.13.08 Windows 8 x64 NTFS Internet Explorer 10.0.9200.16688 Lynne :: LYNNEHENDEE [administrator] 9/13/2013 1:26:11 PM mbam-log-2013-09-13 (13-26-11).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P Scan options disabled: Objects scanned: 249903 Time elapsed: 4 minute(s), 54 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) [/QUOTE]
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