ZeroAccess? problems/ regsvr32 missing

[bravebird]

Hmmm.... Do you try to run Malwarebytes Anti-Malware in safe mode? Just try it and check how it is working in safe mode?

twice i have received the following prompt recently. not sure what it relates to.

"logon process has failed to create the secuirty options dialog"
"failure security options"
it usually happens when the program im using (usually firefox) is not responding for some reason.

any feedback on this?

 

[kuttus]

STEP 1: Download and Run Windows Repair (all in one)

Download Windows Repair (all in one)

• Install the program then run it.
• Go to step 2 and allow it to run Disc check by clicking Do It
• Go to step 3 and allow it to run SFC
• Go to start repairs tab select advanced mode and click start.
•  Check the box next to "Restart/Shutdown system when finished" and ensure the following is checked along with the default checks
  1. Reset File Permissions
  2. Register System Files
  3. Repair WMI
  4. Remove Policies Set By Infections
  5. Remove Temp Files
•   Then click Start.
  

 

[bravebird]

do i need to post anything? i did the repair...the regsvr32 error still pops up when i try to run chameleon/malwarebytes
i did recall seeing the repair service focus a lot on regsvr32...i kept seeing it in the text that was scrolling by really fast in the cmd window

 

[kuttus]

Could you please send me the screen shots of that error message?

 

[bravebird]

Could you please send me the screen shots of that error message?

sure

 

[kuttus]

Right Click on malwarebytes and select the Option Run as Administrator. Check if that one is working.

 

[bravebird]

Right Click on malwarebytes and select the Option Run as Administrator. Check if that one is working.

that's what i also do, but i still get the same error message.

 

[kuttus]

Please run Run Autoruns and send me the screenshots of the Tab Image Hijack.


To Take Screen Of Your Screen.

1. Press PRINT SCREEN (Print Scr) key on Your Keyboard.
2. Now Open MS Paint
3. Open Paint by clicking the Start button
   
   , clicking All Programs, clicking Accessories, and then clicking Paint.
4. In MS Paint Click Edit, and then click Paste.
5. After this Save the File on your computer by Clicking on File --> Save

Add this Saved File in your next Replay

 

[bravebird]

it's empty

 

[kuttus]

STEP 1: Run a scan with OTL by OldTimer
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>

Settings You need to Select in OTL

1. Click the Scan All Users checkbox.
2. Change Standard Registry to All.
3. Check the boxes beside LOP Check and Purity Check.

<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>

<hr />

 

[bravebird]

i only see an otl file, not sure where to find "extras"

 

[kuttus]

Please run the following utility so that I can get a log of your system...
STEP 1 : Run a scan with Combofix

Please read and follow very carefully the below instructions​

Download ComboFix from one of the following locations:

COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
----------------------------------------------------------------
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

<ul>
<li>Close any open browsers.</li>
<li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
<>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
-----------------------------------------------------------------

How to run the Combofix scan :

1. Double click on ComboFix.exe & follow the prompts.
2. Accept the disclaimer and allow to update if it asks
3. When finished, it shall produce a log for you.
   [*]Please include the C:\ComboFix.txt in your next reply.

Additional notes:
<ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>



<hr />

 

[bravebird]

combofix log

 

[kuttus]

Check if you are getting the error now/

 

[bravebird]

yep, still get it when i try to run chameleon/malwarebytes

 

[bravebird]

now my computer on startup reads "operating system not found"

 

[kuttus]

Do you have the Disk for your Windows Vista ™ Home Premium ?

 

[bravebird]

Do you have the Disk for your Windows Vista ™ Home Premium ?

no i dont...i've also connected the hard drive to my laptop, using it as an external drive and it's not being recognized.

i was scanning the computer with malwarebytes and later closed the laptop. i think it turned off while scanning was happening. would that cause a hard drive to fail?

 

[kuttus]

I think it is crashed... That is why it is not detecting in another computer also...

 

[bravebird]

I think it is crashed... That is why it is not detecting in another computer also...

darn it!!! i guess i have no more hope
any tips on repairing a broken laptop harddrive?
i read about being it in a freezer and tapping on it, lol