Remove Conduit Search and search.conduit.com (Removal Guide)

Conduit Search is a browser hijacker, which is promoted via other free downloads, and once installed it will add the Conduit Toolbar, and change your browser homepage and default search engine to search.conduit.com.
[Image: Conduit Search virus]
Conduit Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. The Conduit infection is used to boost advertising revenue, as in the use of blackhat SEO, to inflate a site’s page ranking in search results.

Conduit it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.

Conduit Search got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker. This browser hijacker is also bundled within the custom installer on many download sites (examples: NET, Brothersoft or Softonic), so if you have downloaded a software from these websites, chances are that Conduit was installed during the software setup process.

For example, when you install Utorrent, you will also agree to change your default browser homepage and default search engine to search.conduit.com., and install the Conduit Toolbar.
However when you uninstall Utorrent from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove Conduit Toolbar and search.conduit.com from your favorite web browser manually.
[Image: Conduit Search installation]
You should always pay attention when installing software because often, a software installer includes optional installs, such as this Conduit Search. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Conduit Search and search.conduit.com  (Virus Removal Guide)

This page is a comprehensive guide, which will remove Conduit Search and search.conduit.com from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Search Protect by Conduit program from your computer
STEP 2: Remove Conduit Search and search.conduit.com virus from Internet Explorer, Firefox and Chrome
STEP 3: Remove Conduit Search and search.conduit.com browser hijacker from your computer with AdwCleaner
STEP 4: Remove Search.Conduit Search and search.conduit.com virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Conduit Search and search.conduit.com infection with HitmanPro

STEP 1: Uninstall Search Protect by Conduit program from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the malicious program responsible for the Conduit Search and search.conduit.com redirect from Windows XP, Windows Vista or Windows 7, click the Start button, then click on the Control Panel menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
    [Image: Control Panel in Windows 8]
  2. When the Control Panel window opens click on the Uninstall a program option under Programs category. This option is shown by the arrow in the image below. If you are using the Classic View of the Control Panel, then you would double-click on the Programs and Features icon instead.
    [Image: Uninstall a program]
  3. When the Programs and Features or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall Search Protect by Conduit, ValueApps, Conduit Toolbar and any other recently installed unknown program from your computer.
    To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs.
    [Image: Uninstall Conduit Search program from Windows]
    Depending on what program has installed the Conduit Search and search.conduit.com infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the Conduit Search program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.


STEP 2: Remove Conduit Search and search.conduit.com virus from Internet Explorer, Firefox and Google Chrome

Remove Conduit Search and search.conduit.com virus from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove Conduit Search and search.conduit.com virus from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. At the top of the Firefox window, click the Firefox button, go over to the “Help” sub-menu, then select “Troubleshooting Information“.
    [Image: Firefox Troubleshooting Information]
  2. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  3. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Reset Firefox settings button]
  4. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove Conduit Search and search.conduit.com virus from Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

STEP 3: Remove Conduit Search and search.conduit.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer and browser for Conduit Search and search.conduit.com malicious files that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    Picture of AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Picture of AdwCleaner Scan button
    AdwCleaner will now start to search for the Conduit Search and search.conduit.com malicious files that may be installed on your computer.
  4. To remove the Conduit Search and search.conduit.com malicious files that were detected in the previous step, please click on the “Clean” button.
    Picture of AdwCleaner Clean button
  5. AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the “OK” button.
    AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the “OK” button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
    Please click on the “OK” button to allow AdwCleaner reboot your computer.

STEP 4: Remove Conduit Search and search.conduit.com virus from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Conduit Search and search.conduit.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove the malware that Malwarebytes Anti-Malware has found]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware while removing viruses]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 5: Double check for the Conduit Search and search.conduit.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Conduit Search and search.conduit.com malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Conduit Search and search.conduit.com malware.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

Your computer should now be free of the Conduit Search and search.conduit.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Conduit Search and search.conduit.com hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.

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THE 411 ON ME

FC Barcelona fan, Starbucks addicted and super geek.
I am the creator and owner of MalwareTips.com
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

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  • Tsjakke

    Very clear, easy, and helpfull. Great job, thanks

  • http://redgown.webs.com Andrew Logan

    Very helpful, managed to remove Conduit from my sister’s computer in a short amount of time. Thank you very much for this removal guide!

  • AZ Mom

    holy cow! THANK YOU. I know very little about computers and this step by step process was easy for me and IT WORKED! I was going to stop after step 4 when the Malware program worked but kept reading your directions that said do all 5 steps. Downloaded the Hitman and found another 107 – so glad I followed through. Thanks for the support and easy to follow directions

  • Adriana

    Thank YOU!!! Awesome!

  • BuckIV

    Great stuff my friend! You are a gentleman and a scholar. Thank you!

  • Eliza Sanchez

    skeptical at first but tried it even installed the revo install because i could not remove it from my programs and it worked !! Thank You!! Its gone!!!

  • Dace

    Jesus, I almost cried when I finally got rid of that sh*t. lifesaver!

  • NoMetro

    would conduit search be why adblock plus isn’t working for me?

  • YourFAN!

    This is awesome! You are a f*****g legend!!! I LOVE YOU!!!

  • jdean

    Whew! What a relief! Thanks!

  • sylviaolson1

    Stelian!
    You are a true gift for teaching me on something that was so foreign to me.
    Thank you Thank you Thank you.
    -Sylvia

  • Natural Renata

    thank you very much, I really like this article. Good article even for dummies

  • Kaytie

    Thank you, thank you, thank you!!! What a life saver you are. :)

  • SgtP

    FINALLY FOUND IT!!!!!!!!!Thank you Stelian for your post. I too had this nasty, WELL HIDDEN, little guy. I tried all your recommendations to the extent of deleting firefox and chrome and all files associated. Plus I went into the registry and found nothing. Plus I went into control panel and found nothing. Symantec wasn’t picking it up either. I have windows 7. Anyways, I FINALLY found this little guy in my control panel disguised as “FileParade bundle uninstaller”. But I only found it because the name sounded weird to me and I didn’t recollect downloading anything of the sort.

  • Poul Andersen

    I got conduit search when installing Zone Alarm, which I preferred over the noisy Comodo.
    Removal following your instructions was successful. Thank you very much. With conduit search my computer simply got stuck. It is like the doctor who is not able to keep his patient alive. He cannot make a living. The conduit search problem points to why there is so little discussion about MS updates. I prefer to have only those programs in use on a regular base on my computer. Message form outside will be printed out. Not stored on the computer. In this way the computer will work quicker.

  • Wynnie

    FINALLY!! Thank you so much for this! I was so sick of it always going to conduit whenever I opened my internet explorer. And thanks for also explaining where it came from because I know exactly when I downloaded Utorrent and that stupid conduit showed up!

  • Coach Leecey

    Thank you so much, I could kiss you, I’ve tried everything to remove this infection from my PC, and nothing has worked until I followed your easy steps. Thanks again

  • Elizabeth

    Thanks! Do you have any for mac

  • bill.

    Many thanks! And your site is well laid out and soooo informative. Bill

  • Lataya

    this was extremely grateful and helpful and I believe the conduit is now off my computer but once I got to the malwarebytes step it didnt want to fully run for me, I believe my computer is all clear so would it be alright if I stopped at this step?

  • JC

    Wow! This was a life saver! Thanks so much for easy to follow instructions and for being legitimate! I made a small donation as that is all I can afford. But you are worth more. I will spread the word.

  • jason jenkins

    Man you saved me. Thanks for a true do-it-yourself. Most sites claiming to fix this are really just trying to push a new download. We need more people like you out there!

  • Smadi

    Thank you

  • Melissa

    Thank you so much!! I am computer illiterate and this was a very simple and well laid out plan to remove that horrible conduit. Trying to do anything on this computer was taking forever!! Being a full time employee, a mother of an infant, and a student; my time is very precious. You are a life saver!! Bravo! If I can figure out Facebook, I will post/like your website on it :)

  • CAlverson

    THANK YOU! I had uninstalled the obvious malware programs but was still having issues. I deleted all of my history and cookies and was still having the problem. I then found this site and used your cleaner. It WORKS!

  • Dylan

    Thank you so so much! After this whole Conduit thing, I was scared to even download something to try and fix it. But you saved me! Thanks! *sighs in relief*

  • Simon

    Thanks so much for this. I accidentally installed Conduit after using an incorrect link for Skype (googled Skype and clicked on the ad that appeared first in the search results instead of the official site). Computer was pretty much unusable afterwards and I’d have been lost without this tutorial. Probably got rid of a load of other junk too. Thanks mate.

  • Jen

    You’re a life saver! I tried every virus scan I had and nothing was working.This took that crap right off! Thanks!!

  • Savon Phem

    Thanks hun. You’re a life saver. I thought my computer was goner until I came across your post.

  • anthony

    Curiously, the symptoms seem to be gone. do i have to do hitman pro and have that check as well? or am i safe and sound

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      The HitmanPro scan is optional, however if you have the time (it takes like 3 minutes) then you should give it a run. :)

      Stay safe!

  • anthony

    Thank You so much dude. I got it on my new computer (probably came with oovoo) and i had freaked out. did your tips, done with it in around an hr. You sir are a hero.

  • SONAL

    thanks a lot. . worked perfectly for the chrome.. adwcleaner

  • FMZ

    Thank you so much. Very easy to follow.

  • Ray

    Excellent guide. Too bad we need it but many thanks. I’ll be leaving a donation.

  • JJD Fort Collins

    Does this have ability to get on Ipad?
    I am networked and it is on the Dell Alienware mothership. The removal worked, but now I see Conduit, InstallQ and Open Candy are there.

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      iOs should not be affected by Conduit. There are a few browser hijackers for Apple devices however I have not see Conduit on an Apple yet.

  • Roberto R

    Thank you so much! You have been a HUGE help. I will make sure anyone that I know with a computer issue will check your site. You are awesome!

  • Dustin L.

    THANK YOU SO MUCH!!! I will have to tell my friends about you if they have computer problems! You rock bro!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    With the first 3 steps you should have already removed this infection. Are you still seeing the Conduit search on your browser?

  • HookemHelwig

    Worked for me. I wasn’t sure if this was a real fix, or another scam virus…..but it worked awesome and I appreciate your efforts and sharing you knowledge. Thank you!

  • Amy S.

    Thought I had gotten that stupid Conduit malware on my own…. Only to have it pop up again. The instructions here worked like a charm. Big thumbs up.

  • Marshall Massey

    Your recipe worked, Stelian, after many others failed! High praise and thanks to you. There’s a donation coming your way in a few minutes: you certainly earned it. And I’ve praised your solution, and provided a link, on Facebook, too.

  • Daniel

    Gracias hermano ya me tenian harto

  • Ryan

    I love you. This has been a problem for a month now and this is the only thing that really worked. You’re awesome!

  • Thanksalot

    I followed all the steps and my pc seems to be working great – thank you! Conduit came in when I installed utorrent. Doesn’t that bother utorrent users? Or they all know to uncheck the conduit box, and us newbies get the PUP. Certainly turns me off of utorrent though.

  • Nick

    Thanks bra.

    -Nick

  • Elizabeth Diaz-Schmidt

    step 4 worked perfect for me on windows 8. Thanks for your help.

  • CharlieWest

    Conduit is bundled with the latest version of Junkware.

  • RJ932

    Some of it worked wonderfully. But Hitman Pro crashed repeatedly even after several installs. And both Adware and Junkware Removal tool links “could not be found”. So I am hopeful that the changes in the browsers and scans by Malware Bytes did the trick.

  • RiaT

    Hello, I followed your instructions for the mixidj thing, and it worked perfectly. I then did the same thing over again to try to get rid of the conduit thing. I’ve gone through all the steps 3 times, and when I go into my computer, and open up the hard drive file, conduit still appears when I do a system search. There are 3 files remaining, and when I try to delete them, it continuously says that the delete failed. Any suggestions?

    • http://malwaretips.com/ Stelian Pilici

      Hello Riat,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Clean button. Your computer should restart.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
      Stay safe!

  • Earl1965

    Hello Stelian This all worked great. I only got this Conduit after I had to reformat my laptop after getting that FBI Warning Virus (the one saying you have illegal downloads pay $300) is there a way to get rid of that without having to do a system restore? It completely took over PC and couldn’t even get to Home screen.

  • Tasha S

    Thank You!

  • Soltom

    Hi, I did all of your steps but it didn’t work. Any other idea ?
    Thanks anyway

    • http://malwaretips.com/ Stelian Pilici

      Helo,
      What browser are you using?
      Did you run the AdwCleaner and Junkware Removal Tool scans?

  • Kevis

    I found folders that relate to this, but the malware has the files protected by a “special permission” under security that prevents its deletion. Despite having ownership and admin I cannot delete the file.

    • http://malwaretips.com/ Stelian Pilici

      Hello Kevis,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Clean button. Your computer should restart.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
      Stay safe!

  • Laurie

    Thank you so much! Do I have to keep the programs I downloaded to get the virus off my computer?

  • Brianna

    This world perfectly! Thanks so much for the detailed directions.

  • Hollie

    Thank you so much for the easy to follow instructions! This was so helpful!

  • Avi Miller

    Would this process change for a Mac? Please help.

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      What browser are you using on your Mac?

      • Avi Miller

        Firefox.

        • http://malwaretips.com/ Stelian Pilici

          Hello,
          Lets try to fix this:
          Click on Help in the Firefox menu, located at the top of your screen. When the drop-down menu appears, click on the Troubleshooting Information option.
          Firefox’s Troubleshooting Information page should now be visible, displayed in a new tab or window. To reset your browser to its default state, click on the Reset Firefox button.
          A confirmation dialog should now be displayed, asking if you want to reset Firefox to its initial state. To initiate the process, click on the Reset Firefox button.
          Stay safe!

  • Sean

    Thank you for this!!! :)

  • Beth Pintzow

    Thank God, it worked! Thank you so much. You have my undying gratitude!

  • Barb

    Thank you sooooooo much for the wonderful help of cleaning up my laptop! I cringe thinking of what it would have cost taking it to a computer fix it place so this do it yourself virus removal guide is a lifesaver! Thank you again!!

  • Ananda B Herath

    This worked very well for me. An excellent guide and I would recommend it to anyone.

  • shaiz

    thank you it really worked !

  • Nicole

    Thank you for all of your help! Unfortunately, HitmanPro does not allow me to choose the “activate free license” option—it wants me to pay the annual fee. Is there another free program I can use in its place?

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      HitmanPro has a free 30 days trial for home users, however if you are using a corporate or business computer will not get this free trial.

      Lets try to remove this infection:
      STEP 1: Run a scan with ESET Online Scanner

      1.Download ESET Online Scanner utility.

      ESET Online Scanner Download Link : http://download.eset.com/special/eos/esetsmartinstaller_enu.exe

      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).

      3.Check Yes, I accept the Terms of Use, then click the Start button.

      4.Check Scan archives and push the Start button.

      5. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

      6. When the scan completes, click on the Finish button.

      STEP 2: Run a scan with Kaspersky Virus Removal Tool:

      1. You can download from Kaspersky Virus Removal Tool from here : http://www.kaspersky.com/antivirus-removal-tool?form=1

      2. Double click the setup file to run it, then follow the onscreen prompts until it is installed

      Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:

      System Memory

      Hidden startup objects

      Disk boot sectors

      Local Disk (C:)

      Also any other drives (Removable that you may have)

      3. Then click on Actions on the left hand side

      4. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked

      5. Click on Automatic Scan, then click the Start Scanning button, to run the scan.

      Next, please run a scan with HitmanPro and if a threat is detect, please post the log in your next reply, so that I may take a look.
      Stay safe!

  • Bexie

    Cheers for this.
    First day with a brand new laptop and I already got malware on it. Do I win a prize? LOL.

    I’m usually very careful – I’ve never had any major problems in well over 10 years of having my own computers – but I only downloaded uTorrent to get winrar as I forgot to transfer it from my old computer before formatting. My own fault – I was in such a hurry I forgot to check what it had ticked for install. ALWAYS double check, people!

    I’m even using a free trail of this expensive, big name anti-virus/malware software and it didn’t pick it up at all. Definitely won’t be buying THIS once my trail is over! In fact I think I’ll get rid of it now, fat lot of good it is. Avast does better.

  • http://www.CreditScoreRepairUSA.com/ Bob

    HEY tHANKS A MILLION I HOT DONATE BUTTON,

  • http://www.thefashionablehousewife.com/ The Fashionable Housewife

    Thank you! This worked!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Lets try to remove this infection:
    STEP 1: Run a scan with AdwCleaner
    1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

    2.Close all open programs and internet browsers.

    3.Double click on adwcleaner.exe to run the tool.

    4.Click on Clean button. Your computer should restart.

    STEP 2: Run a scan with Junkware Removal Tool

    1.Download Junkware Removal Tool to your desktop from the below link:

    JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

    2. Double-click on the JRT.exe icon to start this utility.

    3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

    Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
    Stay safe!

  • Fotis

    Thank you, very helpful.

  • JK

    Thank you this worked great!!!

  • roy

    thank you man you saved my laptop cause i was about to smash it to small pieces

  • JoeD

    It would be nice, but the GOD DAMNED SEARCH PROTECT program will NOT uninstall!!!!!!!!!!!

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner
      1. Download AdwCleaner from here: http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

      2.Close all open programs and internet browsers.

      3.Double click on adwcleaner.exe to run the tool.

      4.Click on Delete, then confirm each time with Ok.

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Next, please run a scan with Malwarebytes Anti-Malware and HitmanPro as see in this guide.
      Stay safe!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Lets run a scan with these tools:
    STEP 1: Run a scan with ESET Online Scanner

    1.Download ESET Online Scanner utility.

    ESET Online Scanner Download Link : http://download.eset.com/special/eos/esetsmartinstaller_enu.exe

    2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).

    3.Check Yes, I accept the Terms of Use, then click the Start button.

    4.Check Scan archives and push the Start button.

    5. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

    6. When the scan completes, click on the Finish button.

    STEP 2: Run a scan with Kaspersky Virus Removal Tool:

    1. You can download from Kaspersky Virus Removal Tool from here : http://www.kaspersky.com/antivirus-removal-tool?form=1

    2. Double click the setup file to run it, then follow the onscreen prompts until it is installed

    Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:

    System Memory

    Hidden startup objects

    Disk boot sectors

    Local Disk (C:)

    Also any other drives (Removable that you may have)

    3. Then click on Actions on the left hand side

    4. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked

    5. Click on Automatic Scan, then click the Start Scanning button, to run the scan.

    Next, please run a scan with HitmanPro and if a threat is detect, please post the log in your next reply, so that I may take a look.
    Stay safe!

  • ridharckn.blogspot.com

    thank you it really-really helps a lot

  • Tin

    Hi, I tried doing this but whenever I start/restart my computer this shows up. Please help.

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      The infection has been removed, however it seems that it left behind a harmless start-up registry key.

      To remove this, we can run Ccleaner:

      1. Download Ccleaner from here: https://www.piriform.com/ccleaner/download/standard

      2. Install Ccleaner and start this utility, click the Tools icon at left, then click the Startup button.

      3. In the Startup screen, you’ll see a list of all items that have been set to start automatically with Windows.

      4. Select for Conduit, and any other programs that you don’t want to start with Windows, then do one of the following:

      To prevent a program from starting with Windows, select the program entry and click Disable.

      To prevent a program from starting with Windows and to remove it from the auto-start list, select the program entry and click Delete.

      Stay safe!

      • DREW

        I LOVE YOU!!!!!!!!!!!

    • JP

      why is the fn bs that search conduit does legal? its promoters should be jailed for about 25 years. maybe that would get their attention!

  • Noobpro

    This worked really well, thank you for putting this together!

  • drdebdrdeb

    This assistance has been absolutely amazing. Thanks so much

  • MrMurphyRoops

    I’ve removed everything but I get the error saying it’s looking for the .dll file for conduit when I reboot the computer. How do I remove the final command for that?

    • http://malwaretips.com/ Stelian Pilici

      Hello Murphy,

      The infection has been removed, however it seems that it left behind a harmless startup registry key.

      To remove this, we can run Ccleaner:

      1. Download Ccleaner from here: https://www.piriform.com/ccleaner/download/standard

      2. Install Ccleaner and start this utility, click the Tools icon at left, then click the Startup button.

      3. In the Startup screen, you’ll see a list of all items that have been set to start automatically with Windows.

      4. Select for Conduit, and any other programs that you don’t want to start with Windows, then do one of the following:

      To prevent a program from starting with Windows, select the program entry and click Disable.

      To prevent a program from starting with Windows and to remove it from the auto-start list, select the program entry and click Delete.

      Stay safe!

      • MrMurphyRoops

        Thanks! Worked perfectly!

  • Josh Rafail

    Thanks for the guide. It seemed to have worked well. Btw you might want to mention that Junkware Removal Tool will close the browser and explorer while running. It freaked me out for a sec.

  • M

    Worked perfectly. Thank you for the information.

  • Spencer

    This helps alot, thanks!

  • Alex

    For some reason, the conduit extension is not showing up when I use the google chrome options menu. Also, when I attempt to use the control panel to uninstall it, it won’t let me (It thinks the program is uninstalling and says “please wait until the program is finished uninstalling.”) I’ve downloaded malewarebytes and ran it, but it’s not finding anything (I got frustrated beforehand and just searched for and deleted some search conduit related files.) Essentially, nothing on my computer signals that it’s there, but it is plainly visible when I type something in the toolbar and it tells me to use conduit search. Could you help me with this? It’s quite annoying.

    • http://malwaretips.com/ Stelian Pilici

      Hello Alex,
      Lets try to remove this infection:
      STEP 1: Run a scan with AdwCleaner

      Please run AdwCleaner (as seen on STEP 3) to remove this infection!

      STEP 2: Run a scan with Junkware Removal Tool

      1.Download Junkware Removal Tool to your desktop from the below link:

      JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

      2. Double-click on the JRT.exe icon to start this utility.

      3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

      Waiting for your reply! Stay safe!

  • http://malwaretips.com/ Stelian Pilici

    Hello Jasmine,
    When you login into your Chrome account, you sync back all the extensions, and because we have used some utilities to remove the Conduit extension, this come back. Nevertheless, this is not something to worry, and can easily be fixed.

    Can you please login into your Chrome account, then click the Chrome menu button (the 3 lines in the top right part) on the browser toolbar, select Tools and then click on Extensions.
    Then look in the extension list for any unknown extension, basically if you did not install it, you can remove it.

    Then, click again on Chrome menu button, then select Settings, and in the On Startup section, put the check mark on One the New Tab page.

    Let me know everything is working….

  • http://malwaretips.com/ Stelian Pilici

    Hello Alyssa,
    Conduit will drop a lot of files on your computer, after STEP 2, you browser should be free of the Conduit hijack, however there might be some left over files on your computer.
    If you do not want them removed, then Step 1 and 2 are more than enough, however I would advise you to go through all the steps, as this will clean up your machine, and possibly solve any other issues that you may have with your computer.

    Stay safe!