How to remove Google Redirect Virus (Removal Instructions)

If every time you do a search and click a result link,you end up on some random page, even though the link shows you’d be going elsewhere,then we’ve got a bad news for you,your computer is infected with malware.
A Google redirect is often caused by a rootkit  which will hijack your search results and redirect you to a web site from which the malware writers collect affiliate revenue.
This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and tries to fool the victim into paying for useless software. If those tricks don’t work it can kick up the threat level by downloading additional malicious or misleading programs.
In the below guide,you’ll find instructions how to remove the Google redirect virus and other malware that you have on your machine.

Google Redirect Virus – Removal Instructions

STEP 1:  Remove Google redirect virus with Kaspersky TDSSKiller

The most likely cause for your Google redirection is rootkit or a Master Boot Record infection.In this first step, we will run a system scan with Kaspersky TDSSKiller to remove this infection.

  1. Please download the latest official version of Kaspersky TDSSKiller.
    KASPERSKY TDSSKILLER DOWNLOAD LINK(This link will automatically download Kaspersky TDSSKiller on your computer.)
  2. Before you can run Kaspersky TDSSKiller, you first need to rename it so that
    you can get it to run. To do this, right-click on the TDSSKiller.exe icon and select Rename.
    Edit the name of the file from TDSSKiller.exe to iexplore.exe, and then double-click on it to launch.
  3. Kaspersky TDSSKiller will now start and display the welcome screen and we will need to click on Change Parameters.
    Kaspersky TDSSKiller change settings
  4. In the new open window,we will need to enable Detect TDLFS file system, then click on OK.
    Kaspersky TDSSKiller Detect TDLFS file system
  5. Next,we will need to start a scan so you’ll need to press the Start Scan button.
    Kaspersky TDSSKiller start scan
  6. Kaspersky TDSSKiller will now scan your computer for any bootkits infection.
    Kaspersky TDSSKiller scan
  7. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.
    Kaspersky TDSSKiller results
  8. To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.A reboot will be require to completely remove any infection from your system.

STEP 2: Remove the malicious files from your computer with  Malwarebytes Chameleon

Malwarebytes Chameleon is a powerful utility from Malwarebytes, that will stop any m malicious process from running and remove its malicious files from your computer.

  1. Download Malwarebytes Chameleon from the below link and extract it to a folder in a convenient location.
    MALWAREBYTES CHAMELEON DOWNLOAD LINK  (This link will open a new web page from where you can download Malwarebytes Chameleon)
  2. Make certain that your infected computer is connected to the internet and then open the Malwarebytes Chameleon folder and double-click on svchost.exe.
    Malwarebytes Chameleon
    IF Malwarebytes Chameleon will not open, double-click on the other renamed files until you find one will work, which will be indicated by a black DOS/command prompt window.
  3. Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for you.
    Malwarebytes Chameleon press key
  4. Once it has done this, it will update Malwarebytes Anti-Malware, and you’ll need to click OK when it says that the database was updated successfully.
    Malwarebytes Chameleon updating its database
  5. Malwarebytes Anti-Malware will now attempt to kill all the malicious process associated with Google redirect virus.Please be aware that this process can take up to 10 minutes, so please be patient.
    Malwarebytes Chameleon killing malware
  6. Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan for Google redirect virus malicious files as shown below.
    Malwarebytes Chameleon quick scan
  7. Upon completion of the scan, click on Show Result
    Malwarebytes Chameleon scan results
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes Anti-Malware has detected.
    Make sure that everything is Checked (ticked),then click on the Remove Selected button.
    Malwarebytes Chameleon malicious process
  9. After your computer restarts, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats

STEP 3 : Remove the malicious registry keys added by the Google redirect virus

In most cases any Google redirect virus will add some malicious registry keys to your Windows installation,to remove them we will need to perform a scan with RogueKiller.

  1. Please download the latest official version of RogueKiller.
    ROGUEKILLER DOWNLOAD LINK (This link will automatically download RogueKiller on your computer)
  2. Double click on RogueKiller.exe to start this utility and then wait for the Prescan to complete.This should take only a few seconds and then you can click the Start button to perform a system scan.
    RogueKiller scanning after ZeroAccess virus virus
  3. After the scan has completed, press the Delete button to remove any malicious registry keys.
    Remove ZeroAccess virus  infection with RogueKiller

STEP 4: Remove Google redirect rootkit with HitmanPro

  1. Download the latest official version of HitmanPro from the below link.
    HITMANPRO DOWNLOAD LINK(This link will open a download page in a new window from where you can download HitmanPro)
  2. Double click on the previously downloaded fileto start the HitmanPro installation.
    [Image: HitmanPro Icon]
    IF you are experiencing problems while trying to starting HitmanPro, you can use the “Force Breach” mode.To start this program in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  3. Click on Next to install HitmanPro on your system.
    [Image: Starting HitmanPro]
  4. The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
    [Image: HitmanPro installation screen]
  5. HitmanPro will start scanning your system for malicious files as seen in the image below.
    [Image: HitmanPron scanning for Google redirect virus]
  6. Once the scan is complete,you’ll see a screen which will display all the malicious files that the program has found.Click on Next to remove this malicious files.
    [Image: HitmanPro scan results]
  7. Click Activate free license to start the free 30 days trial and remove the malicious files.
    [Image: Activate HitmanPro license]
  8. HitmanPro will now start removing the infected objects.If this program will ask you to restart your computer,please allow this request.

STEP 5: Remove the residual damage from your browser

  1. You can download AdwCleaner from the below link.
    ADWCLEANER DOWNLAOD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting this utility,close all open programs and internet browsers.
  3. Double click on adwcleaner.exe to run the tool.
  4. Click on Delete,then confirm each time with Ok.
    Adwcleaner utility
  5. Your computer will be rebooted automatically. A text file will open after the restart.
  6. NEXT,double click on adwcleaner.exe to run the tool.
  7. Click on Uninstall,then confirm with yes to remove this utility from your computer.

STEP 6: Double check for any left over infections on your computer

STEP A: Run a scan with Eset Online Scanner.

  1. Download ESET Online Scanner utility.
    ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
  2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
  3. Check Yes, I accept the Terms of Use
  4. Click the Start button.
  5. Check Scan archives
  6. Push the Start button.
  7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  8. When the scan completes, push Finish

STEP B: Run a scan with Emsisoft Emergency Kit.

  1. Please download the latest official version of Emsisoft Emergency Kit.
    EMSISOFT EMERGENCY KIT DOWNLOAD LINK (This link will open a download page in a new window from where you can download Emsisoft Emergency Kit)
  2. After the download process will finish , you’ll need to unpack EmsisoftEmergencyKit.zip and then double click on EmergencyKitScanner.bat
  3. A pop-up will prompt you to update Emsisoft Emergency Kit , please click the “Yes” button.After the Update process has completed , put the mouse cursor over the “Menu” tab on the left and click-on “Scan PC“.
  4. Select “Smart scan” and click-on the below “SCAN” button.When the scan will be completed , you will be presented with a screen showing you the malware infections that Emsisoft Emergency Kit has detected.Make sure that everything is Checked (ticked) and click on the ‘Quarantine selected objects‘ button.

Next,we will remove the tools that we’ve used in our malware removal process.
Kaspersky TDSSKiller,AdwCleaner and RogueKiller can be removed by deleting the utilities.
We strongly recommend that you keep Malwarebytes Anti-Malware and HitmanPro installed on your machine and run regular scans with this tools.If you however,wish to remove them,you can go into the Add or Remove programs and uninstall this two on-demand scanners.

If you are still experiencing problems while trying to remove Google redirect virus from your machine, please start a new thread in our Malware Removal Assistance forum.

IT’S YOUR TURN TO HELP!

If we have managed to help you with your computer issues, then it's your duty to let other people know that this article will help them!
You can share this article on Facebook,Twitter or Google Plus by using the below buttons.

SUPPORT MALWARETIPS! (OPTIONAL)

All our malware removal guides and utilities are completely free!
We do not request any kind of payment for our services, however if you like to support us with our website costs, you can make a small donation. Any amount is appreciated, and will support our fight against malware.

ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • Megan

    Thank you so much!! You’ve cured my very sick computer… I’m so happy to have it working like it used to.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    What browser are you using?

  • dashel

    thank you been looking for almost a week now. this sort out all those malware! bunch thanks

  • kkh

    Im in ESET scanning, it seems that it take long time for ESET to finish, up to this step the virus is still running in my computer is that ok? I hope the virus will be removed after ESET finish scanning, I hope you replay
    thank you very much

    • http://malwaretips.com/ Stelian Pilici

      Hello,
      Yes, the ESET scan takes some time to finish. If you will still have issues after finishing the scan, just let me know, and I will try to help you! :)

  • JJH

    Thank you so much! I have tried all sorts of different programs to fix my computer, yur site here is great, thank you

  • Leon Memon

    Stelian you are legend, thank you….but after this virus, my windows updete cant change settings? ? ?

  • Paula

    Amazing!! My computer works like the first day I got it.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Please go ahead with the other steps. You will need to complete all the steps, as there are so many types of infections that could cause this redirect!

    Stay safe!

  • Kim Field

    You are amazing. Fixed up the Qv06 problem on my computer too. I am so very happy. Thank you :)

  • Mark Seabrook

    Thx Stelian, works a treat, thx for the hard work, could never have sust that out myself.

    One thing when you say:

    “Next,we will remove the tools that we’ve used in our malware removal process.
    Kaspersky TDSSKiller,AdwCleaner and RogueKiller can be removed by deleting the utilities.”

    How exactly do I do that? Can’t find any of them despite searching / add remove programs etc, can you please detail?

    Is removal necessary OOI?

    Rgds, Mark [NZ]

    • http://malwaretips.com/ Stelian Pilici

      Hello Mark,
      Select each utility, then right click on it, and select “Delete”.
      That’s it! Stay safe!

  • reddy

    seems to work. Thanks a lot.

  • Sergio

    When I follow the first step, it can’t seem to locate the infection. Any advice?

    • http://malwaretips.com/ Stelian Pilici

      Hello Sergio,
      You need to complete all the steps…Please perform all the scans, and then if you have any issues, please leave a message!
      Good luck!

  • Neel

    Thank you so much! I had a Google survey redirect virus and Roguekiller removed it from my computer.
    I have spent at least 3 days trying to fix this.

  • jagadeesh

    Thank you soooooo much …. I have spend two days to fix this …. grt that first step itself fixed my problem ….

  • Lazydayz

    Thank you so much no more need to deal with random ads :)

  • David

    Thanks for everything. I have been trying to get rid of this virus for a long time, but was only partially successful UNTIL NOW! :) I had used Malewarebytes, Spyware Doctor, Ad-adware, and several other free programs. I believe the key was getting rid of the rootkits with TDSSKiller and RKill although I went through the entire process. Thanks again.

  • olaola

    it stops at “Killing known malicious processes”… what else can i do to make it run?

  • sam cohen

    thanks , it works

  • Martin Collinson

    Thanks for the advice. This seems to have worked where everything else didn’t.

  • PhilR

    Kudos people……been running XP over a week now and no signs of virus remergence. U must know UR stuff!!!!!

  • Michael

    Thank you!

  • Sam

    Love this process but I am unable to get Hitman to offer a free trial?

    • Stelian Pilici

      Hello Sam,
      Is this your personal computer/ laptop or from work? Please note that HitmanPro doesn’t not offer the 30 days trial.
      Anyway,let’s see if we can get rid of some of them using the below software:
      1.Run a scan with Kaspersky Virus Removal Tool
      Click here to download the Kaspersky Virus Removal Tool.

      1. Save it to your desktop.
      2. Double click the setup file to run it.
      3. Follow the onscreen prompts until it is installed
      4. Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:
        • System Memory
        • Hidden startup objects
        • Disk boot sectors
        • Local Disk (C:)
        • Also any other drives (Removable that you may have)
      5. Then click on Actions on the left hand side
      6. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked
      7. Click on Automatic Scan
      8. Now click the Start Scanning button, to run the scan
      9. After the scan is complete, close the program

      2.Run a scan with Eset Online Scanner.

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push Finish

      NEXT,please re-run a scan with HitmanPro and click on “Save log” and post that here so I can take a look at what it has found.Then, I’ll give you instructions on how to remove the left over files.
      Good luck!

  • Dana Rogoz

    Thank you!!

  • BlueRid

    Thank you!

  • sparklingin

    Awesome!:D
    THANKS!

  • Jon Adam

    Thank you so much, Stelian, for this step by step procedure. It was so worth the Sunday morning to run through all the programs you provided. Even though I frequently run Avast(last time in pre-boot screen mode), Malwarebytes and Spybot Search and Destroy my computer was still acting buggy even though I had found a number of bad things on my computer. There was still more to be found.

    This is a must do for everyone.

  • Aging

    Thank you Mr. Stelian Pilici!

  • Twila

    Thank you!Everything is working OK NOW!