Burn Peak makes losing weight sound refreshingly straightforward. A few capsules, a better metabolism, and perhaps you can stop fighting the same stubborn pounds.
Before choosing a bottle, though, look beyond the confident sales pitch. The details behind this supplement deserve more attention than the checkout button gets.
Overview
Burn Peak is a product name, not one consistent formula
Burn Peak is sold online as a weight-loss supplement. However, the name leads to offers describing substantially different ingredients, bottle counts, and prices.
On burnpeak.com, the listed ingredients are magnesium BHB, calcium BHB, and sodium BHB. BHB is short for beta-hydroxybutyrate, a ketone compound.
The separate burnpeakofficial.com site describes a botanical formula, including green tea, apple cider vinegar, cinnamon, bitter melon, bacopa, and black pepper.
Its pictured bottle contains 60 capsules. The burnpeak.com product image says 30 capsules. That difference matters when comparing reviews, directions, and value.
A familiar logo cannot settle which formulation an advertisement is selling. Readers need the actual order page and bottle label, not just the brand name.
The reassurance deserves more scrutiny than the discount
The burnpeak.com page calls its product “100% Natural and Safe”. That’s an absolute safety promise, not simply an ingredient description.
The Better Business Bureau has challenged Burn Peak’s advertising and documented refund concerns. Its current profile carries an F rating.
Meanwhile, the site’s written return policies disagree about important deadlines. A money-back badge is little comfort when the instructions behind it are muddled.
What matters before spending anything
- Identity: The same name appears on different advertised formulas. Match the ingredients and capsule count to your particular offer.
- Cost: A per-bottle discount can require paying for months of product upfront.
- Remedy: Refund conditions include returning bottles, paying postage, and meeting a deadline that needs clarification.
- Feedback: Specific accounts of charges and returns are more useful than anonymous praise about energy or feeling lighter.
Do not buy through these offers. The combination of unsupported confidence, inconsistent product presentation, and documented refund problems makes this a poor purchasing decision.
What Burn Peak’s Fat-Burning Claims Actually Tell You
It’s easy to picture a supplement quietly burning fat while you carry on with your day. That’s precisely why metabolism language sells so well.
But a biological-sounding explanation is only a starting point. The important question is whether the finished capsule produces meaningful, lasting results at its recommended dose.
The NIH’s weight-loss supplement guidance explains why ingredient studies can be difficult to apply to mixed products with different quantities and formulations.
For Burn Peak, that problem starts before the research. One offer discusses ketone salts; another promotes an herbal blend. Those are not interchangeable ingredient lists.
A paper about one ingredient cannot establish the performance of both bottles. Nor does a customer feeling more energetic demonstrate that their body fat decreased.
Ask for a study naming the exact formulation, daily amount, participants, comparison group, and measured results. A bibliography without that match leaves the purchase promise unanswered.
The safety language deserves equal attention. FDA guidance specifically warns that natural does not automatically mean safe and that supplements can interact with medicines.
The botanical seller displays an FDA-registered-facility badge. Facility registration is not FDA approval of a weight-loss product’s effectiveness or its advertised results.
Don’t treat manufacturing symbols as a substitute for your own label. A pharmacist needs ingredient amounts and warnings to assess a product alongside your medication.
How the Burn Peak Sales Funnel Works
Step 1: A weight-loss story makes the bottle feel like the answer
The journey can begin with an ordinary supplement pitch or a more elaborate recipe story. What matters is the handoff from that promise to the product.
For example, an April 2026 BBB complaint describes a celebrity-themed gelatin video that eventually sold pills and allegedly produced more bottles than expected.
That is a customer’s account, not an authenticated copy of the video. Still, it gives buyers a useful question: does the delivered label match the advertised explanation?
A kitchen-recipe story doesn’t establish the contents of a capsule. If you arrived through a pink salt weight-loss promotion, keep the recipe claim separate from the purchase.
Step 2: The product page turns broad benefits into purchase confidence
The main page moves through familiar concerns: appetite, energy, digestion, and stubborn fat. Together, the claims make the supplement sound like several solutions in one.
The page’s confident tone can make a visitor stop asking which benefit was actually measured. That’s the question to keep asking, especially before a larger order.
Testimonials and star graphics shorten the distance between wanting a result and trusting a product. They do not explain the dose, comparison treatment, or unsuccessful experiences.
Also check the domain as you move between pages. A review discussing a 60-capsule herbal blend cannot automatically validate a 30-capsule BHB bottle.
Step 3: The lower unit price pulls you toward a larger payment
On burnpeak.com, two bottles cost $158, plus $9.99 shipping. Three cost $207 with free shipping. Six cost $294 with free shipping.
The six-bottle option reduces the advertised unit price to $49. But your immediate commitment is $294, not a $49 experiment.
Compare the total with the amount you intended to spend before the sales page introduced savings. Buying more unproven product doesn’t remove the original uncertainty.
The site presents six bottles as a 180-day supply while advertising a 60-day guarantee. You cannot finish that supply before the shorter refund period ends.
That mismatch matters if the pitch encourages patience. By the time you decide several months have produced little benefit, the advertised guarantee may already have expired.
Step 4: The order button hands the transaction to a checkout
The main site’s package buttons point to Cartpanda checkout routes. The final payment summary, not the promotional price card, determines what you are agreeing to buy.
Do not continue unless that screen clearly identifies the package selected and any repeat-payment arrangement. A familiar checkout logo cannot supply missing purchase terms.
An unexpected initial bundle and monthly refills are separate billing risks. Read the actual terms rather than assuming either one from the platform name.
Before paying, check quantity, shipping, currency, optional additions, and whether another order is scheduled. Decline extras you didn’t set out to purchase.
Save the confirmation immediately. A payment receipt is much more useful in a dispute than trying to reconstruct a sales video after its link changes.
Step 5: The guarantee becomes a return process
A guarantee can feel like permission to take a chance. After payment, however, recovering money depends on instructions, shipping evidence, and actual follow-through.
The refund policy requires returning all bottles, including empty ones, and paying return postage. It asks buyers to contact support and provide tracking.
Keep the packaging and every bottle until the matter is settled. Throwing empties away can turn a disappointing purchase into an avoidable argument about eligibility.
Don’t let repeated promises of a later answer consume your payment provider’s dispute window. Ask that provider about its deadlines while pursuing the seller’s process.
Seller, Support and Fulfillment Checks
The merchant needs a clearer identity than a brand logo
Burn Peak appears prominently across the sales pages, but a brand name alone doesn’t identify the legal business responsible for taking and refunding your payment.
BBB’s February 2026 investigation reported no matching Colorado registration and no confirmed separate business location. That is a dated finding, not a nationwide registration ruling.
The terms also contain an American Health Daily reference in the messaging policy. Ask which legal entity appears on your receipt and card statement.
If those names differ, preserve all of them. Your bank may need the statement descriptor to locate the transaction, rather than the product name you remember.
The Aurora address is a fulfillment connection
The policies give a return address of 19655 E 35th Dr #100, Aurora, CO 80011. BBB identifies the location with third-party fulfillment provider ShipOffers.
LipoVive’s return instructions publish that same Aurora address. This is a concrete shared logistics detail, not proof that the brands have common owners.
A warehouse can receive bottles for several sellers. It cannot, by its address alone, establish where a supplement was manufactured or who controls its advertising.
For a return, use the address confirmed for your particular order. Don’t assume an address copied from a different product’s receipt will identify your package correctly.
Published support is not the same as a completed refund
The main contact page lists support@burnpeak.com and (323) 347-7911. Keep requests in writing even if you also telephone.
BBB says its own requests for information went unanswered. Its complaint alert describes delays, additional-document requests, partial-refund offers, and concerns over missing items or capsule quantities.
When support promises a refund, request the amount and processing date. Then check your actual account instead of treating the promise as a completed payment reversal.
A real label matters more than a reassuring bottle image
The differing formulas make label verification especially important. Photograph the Supplement Facts, suggested use, manufacturer or distributor, lot number, and expiration date when the parcel arrives.
Compare those details with your saved offer. If the pictured ingredients or capsule quantity differ, document that mismatch before opening additional bottles.
Our BuildLeaf investigation shows why label matching matters, distinguishing two differently named formulas included in a regulator’s alert. Burn Peak needs its own product-specific evidence.
The Refund Clock Is Not Written Clearly
Burn Peak’s dedicated refund page starts its 60-day period when the order ships. The shipping page describes returns against the original purchase date instead.
Worse, the shipping policy spells out 180 days but puts 60 in parentheses. It repeats the contradiction when describing when the warehouse must receive returned goods.
Those are materially different clocks. A purchase date can precede dispatch, and requiring arrival gives you less usable time than allowing shipment by a deadline.
Do not assume the longer number wins. Request written clarification immediately and work against the earliest plausible deadline while protecting your payment-dispute rights.
The refund page also leaves an editing note explaining that the policy has been paraphrased. That is careless customer-facing drafting, particularly beside already-conflicting terms.
The practical concern isn’t how that sentence was written. It is whether the business can give you one clear, dependable process for recovering your payment.
Ask for the authorization, destination, items required, deadline, and expected refund amount in one reply. Save that answer beside the policy that applied when you ordered.
Burn Peak Reviews and Complaints: BBB, Trustpilot and Reddit
The strongest warning is the documented complaint pattern
BBB’s advertising review requested substantiation or changes to fat-burning, safety, savings, and guarantee claims in February and March 2026.
BBB is not a court, but its published findings are more substantial than an isolated unhappy comment. Read the actual issues, not simply the rating badge.
In July, one complainant reported expecting an approximately $39 offer but being charged $202.02. They alleged a return had still not produced the promised refund.
A May complaint, filed by someone identifying themselves as a customer’s lawyer, described an unopened $294 order and repeated unsuccessful requests for repayment.
These remain customer allegations. Their practical lesson is to preserve the advertised offer, full charge, return tracking, and every promised refund date together.
Trustpilot has a small, specifically identifiable profile
A Trustpilot profile named Burn Peak Real Reviews shows a 2.6 score from four reviews. Its listed website is burnpick.com.
The profile publishes the same support email and phone as burnpeak.com. That connection makes the feedback relevant, while the different domain still needs to stay visible.
One reviewer, Nancy Craddock, alleges that a $588 purchase was returned without the expected refund. Other entries also discuss refund difficulties.
Four self-selected reviews cannot measure every customer’s experience or establish a clinical success rate. They do give prospective buyers specific problems to consider.
Reddit is useful for questions, not a medical verdict
A Burn Peak discussion on Reddit includes both general positive comments and a detailed complaint about the sales promise.
One contributor describes an ad suggesting ordinary eating could continue, followed by advice to eat healthily. They also describe rejecting an 80% refund and disputing the payment.
That account raises a concrete issue: whether the after-sale instructions match the advertisement. It doesn’t establish what every buyer was told or which formulation they received.
Use community posts to identify questions worth asking. Favor descriptions with quantities, dates, ingredients, and actual refund outcomes over vague declarations that something works.
What to Do If You Ordered Burn Peak
If you already paid, focus on the transaction you can document. You don’t need to prove every advertising allegation before asking for a cancellation or refund.
-
Save your order trail now. Keep the receipt, statement entry, advertised bundle, confirmation emails, delivery label, and screenshots of the applicable return terms.
Photograph all bottles together, then their labels and capsule counts where visible. These details help separate a wrong shipment from a complaint about disappointing results.
-
Cancel promptly if the parcel hasn’t shipped. The shipping policy describes a 24-hour cancellation window, limited to orders not already processed or shipped.
Email the contact on your receipt with the order number and a clear cancellation request. Ask for written confirmation rather than assuming an unanswered message stopped dispatch.
-
Request exact return instructions. Identify the policy discrepancy and ask which date controls your order. Keep every bottle, including empty and bonus bottles.
Obtain the confirmed return address and any authorization before mailing. Allow transit time, use tracking, and retain proof of delivery and the package contents.
-
Contact the actual payment provider. Use the provider named on the receipt or statement. Explain the specific problem: unauthorized extras, nondelivery, misdescription, or an unfulfilled refund.
Ask what documents and deadlines apply to your situation. Don’t wait through repeated extensions just because a seller says another department will handle it.
-
Check later charges individually. Compare each debit with your receipts. If a payment wasn’t authorized, ask your issuer about blocking further merchant charges and disputing it.
A larger-than-expected initial bundle and a recurring subscription are different problems. Describe what your records show so the provider can address the right transaction.
-
Put your health ahead of finishing the bottle. If you feel unwell, stop using the supplement and seek medical advice. Keep the label for your clinician.
Discuss ingredients with a pharmacist before combining products or changing medication. A refund process should never require continuing something that is making you ill.
-
Report a clear factual account. BBB accepts business complaints, while the FTC’s reporting service accepts reports about misleading marketing and payment problems.
Include the domain, dates, charged amount, support correspondence, and requested remedy. Remove private card and account information before posting anything publicly.
Frequently Asked Questions
Does Burn Peak actually work for weight loss?
The advertised benefits aren’t established by a logo, ingredient explanation, or testimonial. The differing formulations also prevent treating every Burn Peak review as evidence about one product.
Is Burn Peak a scam or a legitimate supplement?
It is marketed as a supplement, but the current offers carry serious documented buying risks. Don’t buy through them; product existence doesn’t resolve the advertising and refund concerns.
Why do Burn Peak ingredients differ between websites?
The active pages describe BHB salts on one site and a botanical blend on another. Match your exact label and receipt rather than assuming identical contents.
What do Burn Peak reviews and complaints on Reddit show?
They show mixed personal accounts, including a specific complaint about the ad, later dietary advice, and a partial-refund offer. Reddit comments aren’t authenticated product trials.
Does every Burn Peak order include a subscription?
No current checkout evidence establishes that. Check your own confirmation and subsequent charges. Dispute unwanted billing according to your actual purchase, not a generalized claim.
Can I return opened Burn Peak bottles for a refund?
The main refund page permits empty bottles, but requires the bottles back and buyer-paid postage. Request written instructions promptly because its timing conflicts with the shipping policy.
The Bottom Line
Do not buy Burn Peak through these offers. Conflicting product descriptions and return instructions leave too much at stake behind a confident weight-loss pitch.
If you’ve ordered, preserve the receipt and bottles, request a written cancellation or return, and contact your payment provider before its dispute deadline passes.
You deserve a clear product, a realistic promise, and a refund process that works without a prolonged chase. These offers haven’t earned that confidence.
Join the discussion
18 commentsShare your experience or ask a question about this article.
Discussion
I have absolutely no affiliation with this company but the original formula with Apple Cider Vinegar listed as first ingredient WORKED INCREDIBLE WELL FOR ME!! No not in 3 weeks but in a month…huge difference. After 3 months lost the 20 pounds I gained from menopause. Yes the video is long. Yes they keep throwing more offers at you. I buy it on eBay cuz it comes faster. The problem I’m having is they now have an ADVANCED formula with caffeine so I just scour eBay to find the original formula. Nothing will help you in days. But I will stand up for the original formula only
In reply to Chris Amos
Thanks for saying plainly that you have no affiliation – and your experience is your experience, so no argument from me there. Two things worth separating. Apple cider vinegar has modest evidence behind it for appetite and small changes in weight over months, which is broadly the timeline you describe, alongside whatever else changed in that period; the review isn’t disputing that people lose weight, it’s about the claims in the advertising and the way the checkout is built. The problem you’re hitting now is the more common one: a reformulated “advanced” version, more offers stacked at checkout, and a subscription behind it. Buying a fixed quantity on eBay at least keeps you out of the recurring billing, which is where most complaints on this article come from.
I am a lawyer and am preparing a deceptive trade practices lawsuit against BurnPeak. They promise a refund if you cancel and return the product within 60 days. My client did that over 5 months ago and is still awaiting the promised refund.
In reply to William R Pakalka
Good luck with it – and if it would help, the comment threads on this article and the related ones contain a large number of first-hand accounts describing the same sequence, which may be useful to you in showing a pattern rather than an isolated failure. Readers post dates, amounts and screenshots of the cancellation correspondence.
A few things that come up repeatedly and may be worth checking against your client’s file. The 60-day guarantee is frequently conditioned, in terms disclosed only after purchase, on the product being received and processed at the warehouse within 60 days of the order rather than of the request – which shortens it materially. Return authorisations are slow-walked, and buyers are directed to overseas addresses at their own cost, sometimes to addresses that do not exist. Several readers report being offered escalating partial refunds instead, which functions as a settlement. And the merchant descriptor on the statement often differs from the brand name, sometimes with more than one entity billing for a single order.
We are an independent site with no relationship to the seller, so we have nothing beyond what is published, but the comment threads are public and searchable. If a formal request would help, the contact page is the place to send it. I would also mention that many readers succeeded through card chargebacks where the seller’s own process failed – worth confirming your client preserved that route, since it operates on a separate timetable from the guarantee.
I was also fooled by Burn Peak. I fell for the advertising and the promise of a 100% guarantee refund if I wasn’t satisfied. When it didn’t work, I mailed back 2 bottles and filled out the ridiculously long refund form. I waited and waited for my refund. And waited. I’ve sent dozens of emails and made several phone calls; all with the promise of a refund within 5 to 10 days. Tomorrow, I’m going to try my bank and see if they can collect anything from this company through the credit card transaction. This company is obviously fraudulent and stealing people’s money…..my question is why doesn’t the law go after them??
In reply to Maryc1
Hi, thank you for sharing this.
What you described is exactly the pattern many readers are reporting: a strong money-back guarantee up front, then endless delays, repeated promises, extra forms, and no refund when the product does not work. You are making the right move by contacting your bank or card issuer, especially if you paid by credit card.
Keep copies of the return tracking, the refund form, your emails, and any screenshots of the guarantee. That documentation can help support the dispute. Your comment should help warn others that the refund promise may not be honored in practice.
I ordered 6 bottles on November 3, 2025 and I called within 30 minutes of ordering and tried to cancel my order. They told me the order had already been shipped. I received the package on November 7th and I did not even open it, I took it directly back to the post office and mailed it to Aurora CO. This is an email I sent to customer support on February 6, 2026:
I am requesting my refund of $$$, AGAIN! I sent all 6 bottles back to you on November 7, 2025, and it was delivered on November 10. 2025. According to your own email you stated:
Please allow some time for our team to process your refund as quickly as possible. If the refund is not issued within 10 to 15 days after the product is received, please access the following link and follow the steps so your issue can be resolved: https://form.typeform.com/to/ol8cJ97g.
I waited 10-15 days after you received the product back and I did not receive a refund. On November 24, 2025, I filled out the form on the link above and received a message that my refund request had been received, and it may take up to 60 business days to reflect, depending on my payment type. It has been 75 days! I would appreciate you giving me my refund, ASAP! It has been almost 90 days since I my first request.
—
I have contacted them twice since February. I emailed copies of the post office receipt, screenshot of when it was deliver in Colorado and a copy of the form stating that my refund request had been received. I spoke to a gentleman on March 19, 2026 and he said he would need to call me back, which he has not. I will be calling again tomorrow. I am not a happy camper!
In reply to Sherry Z
Hi Sherry, thank you for documenting all of this.
Your timeline is very clear, and it shows that you acted quickly: you tried to cancel almost immediately, returned the unopened package right away, kept proof of delivery, completed their form, and followed up multiple times. At this point, the delay is not on your side.
This is exactly the kind of case where buyers should keep all records, including the post office receipt, tracking confirmation, copies of the emails, and proof that the refund form was submitted. Your comment strongly suggests a pattern of delay after the product has already been returned. I hope you are able to recover the money, and your documentation should help warn others.
In reply to Stelian
I called Burr Peak again on Monday, March 23, 2026 and first they told me the tracking number was invalid and I told them BS. I had the receipt right in front of me and I also had a screenshot of when the package was delivered They told me they would escalate my request for a refund again. I then I called Cartpanda, the company that was listed on my credit card, and the first thing they ask me was “How did I get this number?” I told them I went to their website and found the number. They told me they had already given me a refund, which they had given me some refund because right after I placed my order and discovered I was charged more than what was advertised they reduced the price. She would not let me explain my situation about returning all 6 bottles the same day I received them and wanted a refund on the remaining $$$ amount owed me. She said this account was closed and hung up on me. That was when I contacted my credit card company.
FINALLY – After contacting my CC Company on Monday, I now have a pending refund from Cartpanda for the $$$’s I have been waiting to receive since November 2025.
Keep fighting people hopefully you will also be able to recover your $$$.
In reply to Sherry Z
Hi Sherry, thank you for coming back and sharing the outcome.
That is useful information for other readers because it shows how these cases often go: delays, partial explanations, contradictory responses, and then movement only after the credit card company gets involved. I’m glad you kept your documentation and pushed the issue until you finally saw a pending refund.
Your update should help other people realize that they may need to go through their card issuer rather than relying on the seller.
I, too, was scammed by Burn Peak. I have sent so many emails bitching at them to get my money back that it makes my head spin! There are tons of people who have posted on the BBB website about their terrible experiences with this company. I can’t find anything out about who owns them. They are not members of the BBB, but I would like to try to contact all the people who’ve complained about them and organize a complaint to the state of Colorado, where they supposedly have an office. At least that is where I said their ca-ca back to. (after I did so, they made me waste another 1/2 hour of my life filling out a stupid online “form” where they asked me to post a video explaining why I was sending the crap back, tried to talk me into taking a 40% refund and then instructed me to send the crap back to an address in Tallmadge, OH, of all places. Can’t we try to get some sort of suit filed against these scumbags? I want to hurt them financially.
In reply to Catherine O'Malley
That head-spinning feeling is the intended effect of the email exchange, so the first thing I would say is stop sending them. Nothing you write changes the outcome; the replies exist to consume time, and the escalating partial-refund offers exist to get you to accept something, because a buyer who agrees to 20% has effectively settled and cannot easily chargeback afterwards.
The BBB complaints are useful for showing a pattern but the BBB has no enforcement power – it cannot compel a refund, and companies like this simply ignore it. So put the same energy somewhere it does something.
Ring your card issuer and dispute every charge from that merchant: not as described, and a refund promised in their advertising and never honoured. Give them the dates of your cancellation requests, since a documented request inside the guarantee window is what decides these. Issuers can generally reach back up to 120 days per charge, and where a refund was agreed the clock often runs from when it was due – so push if the first person refuses on timing, and ask for a supervisor. In the same call, have them revoke the merchant’s recurring authorisation and issue a new card number.
Then file at reportfraud.ftc.gov and with your state Attorney General, and mention that there are many similar complaints on record. Those two, plus chargeback volume, are the only things this operation actually feels.
This company needs to be shut down, sued for every dime it has and then tried in court for lying in their advertising.
It’s bad enough that this crap doesn’t work – the thing that is so infuriating is that they promise to return your money if the stuff doesn’t work. There ARE reputable companies out there who do follow through on that sort of promise. BURN PEAK isn’t one of them.
I have been waiting for MONTHS for my money back. They send me these insulting responses that they are “expediting.” Whoa, I would hate to see what they iwould manage if they took their sweet time! I have gone to many sites and trashed the product and the company – wish I could have found this one before I ordered. I hope my experience can save a few others from dealing with this dirtbag company.
I desperately want to find out who owns them. They had me return the crap to an address in Colorado. After I did so, they emailed me a link (Oh, they NEVER talk to you – they “CAN’T” make outbound calls!) and told me to fill out the form from the link they’d sent.
The link had the balls to tell me to send the crap back to Tallmadge, OH. I have a good friend in Columbus, which appears to be very close to Tallmadge. I plan to visit her soon and stop in at this bogus address. I have friends in Boulder, too, so I might even check out the Aurora, CO address they made me waste my money to send it back to.
Liars, liars, scammers. Disgusting company full of disgusting, immoral people. I know the immorality is sanctioned from the top of our government these days, but that doesn’t mean we have to treat each other in such an immoral way.
In reply to Cate O'Malley
Hi Catherine, thank you for sharing your experience.
What you described raises multiple major red flags: a refund process that keeps changing, pressure to accept only a partial refund, different return addresses, and months of delay with no real resolution. That is exactly the kind of pattern people should watch for with scam-style supplement sellers.
Keep every email, return tracking record, screenshots of the money-back guarantee, and proof of where they told you to send the product. That documentation can be very important if you dispute the charge with your card issuer or file complaints with consumer protection agencies. Your comment should help warn others before they place an order.
The Attorney General needs to shut this company down and charge them with fraud and sending product through the mail! They should be held accountable for their false statements about this product. We have contacted them 4 times after we mailed back the product. It has been over a month since we mailed back the product that had a 60 day money back guarantee. I believe that this company is existing under several different names. Another company is named Gelatide. It has a different address, however the video is almost the same and the price for the six bottles are the exact same price as the ones from Burn Peak the original company that sent the product that didn’t have any gelatin recipe, and it advertised that it was just 4 ingredients. when it arrived, it listed 13 ingredients. These companies are a complete fraud.
In reply to Michael Schell
Hi Michael, thank you for sharing this.
What you described raises multiple serious red flags: a product marketed with one ingredient story but delivered with a very different label, a money-back guarantee that is not being honored, and what appears to be the same operation resurfacing under other names with nearly identical videos and pricing. That is exactly the type of pattern that makes these offers so deceptive.
Keep copies of your return tracking, emails, screenshots of the guarantee, and photos of the label showing the ingredients. That documentation can be very helpful if you dispute the charge or file complaints with consumer protection agencies. Your comment adds important context for other readers researching these companies.
Yes, I was scammed by this company. I have tried to call, email, and nothing. Im glad I did not do an auto shipment!! I purchased The BUY 3 get 3 FREE, but only received 3 bottles. Sent email as soon as I received these “PILLS”. It is just another company wanting to scam money out of people who are desperate to lose weight just as I am. I will never fall for something like this again !! I’m still receiving messages from them. sent text to my number, call came from 888-464-9343. I’ve tried calling that number, but recording says call cannot be completed as dialed.
In reply to Sheila Albert
Hi Sheila, thank you for sharing your experience.
What you described is a very common scam pattern: a “buy 3 get 3 free” offer that does not match what actually arrives, followed by ignored emails, unreachable phone numbers, and continued marketing messages after the sale. These companies often target people who are simply looking for a real solution and then take advantage of that trust.
Keep screenshots of the offer, your order confirmation, the text messages, and photos of the bottles you received. If you paid by card, I would strongly suggest disputing the charge as item not as advertised and seller not honoring the advertised offer. Also ask your card issuer to block any future charges from the same merchant if you are worried about more billing.