Remove Live Security Platinum (Uninstall Guide)

Live Security Platinum is a malicious program also known as rogue security software, which will display fake security alerts in an attempt to scare you into buying this fake security product.
In addition, Live Security Platinum has also hijacked your PC,blocking your from running files,so now when your trying to open and executable file (file ending with .exe), this program will instead display this fake alerts:
Warning!
Application cannot be executed. The file rdpclip.exe is infected. Please active your antivirus software.

Security Monitor: WARNING!
Attention! System detected a potential hazard (TrojanSPM/LX) on your computer that may infect executable files. Your private information and PC safety is at risk.
To get rid of unwanted spyware and keep your computer safe you need to update your current security software.
Click Yes to download official intrusion detection system (IDS software).

Live Security Platinum Warning Spyware.IEMonster activity detected. This is spyware that attempts to steal passwords from Internet Explorer, Mozilla FireFox, Outlook and other programs. Click here to remove it immediately with Live Security Platinum

Live Security Platinum Firewall Alert Live Security Platinum Firewall has blocked a program from accessing the Internet. Internet Explorer Internet Browser is infected with SVCHOST.Stealth.Key-logger. This worm is trying to send your credit card details using Internet Explorer Internet Browser to connect to remove host

Live Security Platinum will also cause malicious browser redirects and system slowdowns so it needs to be removed from your computer as soon as possible.
This is are a few images of Live Security Platinum:

[Image: Live Security Platinum virus]

[Image: Live Security Platinum Alert]

[Image: Live Security Platinum Warning]

Registration codes for Live Security Platinum
As an optional step,you can use the following license key to register Live Security Platinum and stop the fake alerts.
AA39754E-715219CE
Please keep in mind that entering the above registration code will NOT remove Live Security Platinum from your computer , instead it will just stop the fake alerts so that you’ll be able to complete our removal guide more easily.

Live Security Platinum Removal Guide

STEP 1 : Start your computer in Safe Mode with Networking

  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
  2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
    Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
    [Image: Safemode.jpg]

STEP 2: Remove Live Security Platinum malicious proxy server

Live Security Platinum may add a proxy server which prevents the user from accessing the internet,follow the below instructions to remove the proxy.

  1. Start the Internet Explorer browser and if you are using Internet Explorer 9 ,click on the gear icon [Image: IE gear icon] (Tools for Internet Explorer 8 users) ,then select Internet Options.
    [Image: Internet-options-IE.png]
  2. Go to the tab Connections.At the bottom, click on LAN settings.
    [Image: Remove-proxy-server2.png]
  3. Uncheck the option Use a proxy server for your LAN. This should remove the malicious proxy server and allow you to use the internet again.
    [Image: Remove-proxy-server3.png]

If you are a Firefox users, go to Firefox(upper left corner) → Options → Advanced tab → Network → Settings → Select No Proxy

STEP 3: Repair your Windows Registry from Live Security Platinum malicious changes.

Smart Fortress 2012 has changed your Windows registry settings so that when you try to run a executable file (ending with .exe ) , it will instead launch the infection rather than the desired program.

  1. Download the registryfix.reg file to fix the malicious registry changes from Live Security Platinum.
    REGISTRYFIX.REG DOWNLOAD LINK (This link will automatically download the registry fix called registryfix.reg)
  2. Double-click on registryfix.reg file to run it. Click “Yes” for Registry Editor prompt window,then click OK.
    [Image: fix registry]

STEP 4: Run RKill to terminate known malware processes associated with Live Security Platinum.

RKill is a program that will attempt to terminate all malicious processes associated with Live Security Platinum,so that we will be able to perform the next step without being interrupted by this malicious software.
Because this utility will only stop Live Security Platinum running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again.

  1. While your computer is in Safe Mode with Networking ,please download the latest official version of RKill.Please note that we will use a renamed version of RKILL so that Live Security Platinum won’t block this utility from running.
    RKILL DOWNLOAD LINK (This link will automatically download RKILL renamed as iExplore.exe)
  2. Double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Live Security Platinum.
    [Image: run-rkill-1.png]
  3. RKill will now start working in the background, please be patient while the program looks for various malware programs and tries to terminate them.
    [Image: run-rkill-2.png]
    IF you are having problems starting or running RKill, you can download any other renamed versions of RKill from here.
  4. When Rkill has completed its task, it will generate a log. You can then proceed with the rest of the guide.
    [Image: Live Security Platinum rkill3.jpg]

WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.

STEP 5: Remove Live Security Platinum malicious files with Malwarebytes Anti-Malware FREE

  1. Download the latest official version of Malwarebytes Anti-Malware FREE.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. Start the Malwarebytes’ Anti-Malware installation process by double clicking on mbam-setup file.
    [Image: Malwarebytes Installer]
  3. When the installation begins, keep following the prompts in order to continue with the setup process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked. Then click on the Finish button. If Malwarebytes’ prompts you to reboot, please do not do so.
    [Image: Finishing Malwarebytes installation]
  4. Malwarebytes Anti-Malware will now start and you’ll be prompted to start a trial period , please select ‘Decline‘ as we just want to use the on-demand scanner.
    [Image: Decline Malwarebytes trial]
  5. On the Scanner tab,select Perform full scan and then click on the Scanbutton to start scanning your computer.
    [Image: Starting a full system sca]
  6. Malwarebytes’ Anti-Malware will now start scanning your computer for Live Security Platinum malicious files as shown below.
    [Image: Malwarebytes scanning for malicious files]
  7. When the scan is finished a message box will appear, click OK to continue.[Image: Malwarebytes scan results]
  8. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selectedbutton.
    [Image: Infections found by Malwarebytes]
  9. Malwarebytes’ Anti-Malware will now start removing the malicious files.After completing this task it will display a message stating that it needs to reboot,please allow this request and then let your PC boot in Normal mode.

STEP 6: Double check your system for any left over infections with HitmanPro

  1. This step can be performed in Normal Mode ,so please download the latest official version of HitmanPro.
    HITMANPRO DOWNLOAD LINK(This link will open a download page in a new window from where you can download HitmanPro)
  2. Double click on the previously downloaded fileto start the HitmanPro installation.
    [Image: hitmanpro-icon.png]
    IF you are experiencing  problems while trying to starting HitmanPro, you can use the “Force Breach” mode.To start this program in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
  3. Click on Next to install HitmanPro on your system.
    [Image: installing-hitmanpro.png]
  4. The setup screen is displayed, from which you can decide whether you wish to install HitmanPro on your machine or just perform a one-time scan, select a option then click on Next to start a system scan.
    [Image: hitmanpro-setup-options.png]
  5. HitmanPro will start scanning your system for malicious files. Depending on the size of your hard drive, and the performance of your computer, this step will take several minutes.
    [Image: hitmanpro-scanning.png]
  6. Once the scan is complete,a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click Next.
    [Image: hitmanpro-scan-results.png]
  7. Click Activate free license to start the free 30 days trial and remove the malicious files.
    [Image: hitmanpro-activation.png]
  8. HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.

STEP 7: Remove any left over malicious registry keys and files

Live Security Platinum has sadded some malicious registry keys to your Windows installation , to remove this malicious changes we need to run a scan with RogueKiller

  1. Please download the latest official version of RogueKiller.
    ROGUEKILLER DOWNLOAD LINK (This link will automatically download RogueKiller on your computer)
  2. Double click on RogueKiller.exe to start this utility and then wait for the Prescan to complete.This should take only a few seconds and then you can click the Start button to perform a system scan.
    RogueKiller scanning after Live Security Platinum virus virus
  3. After the scan has completed, press the Delete button to remove any malicious registry keys.
    Remove Live Security Platinum virus  infection with RogueKiller
  4. Next we will need to restore your shortcuts, so click on the ShortcutsFix button and allow the program to run.
    Remove residual damage from Live Security Platinum virus virus

If you are still experiencing problems while trying to remove Windows Custom Safety from your machine, please start a new thread in our Malware Removal Assistance forum.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

538 thoughts on “Remove Live Security Platinum (Uninstall Guide)”

  1. thank you so much for your clear and useful guide.
    this virus has annoying my little bro. three days…(and he annoyed me as well)
    i checked in yahoo and the suggestion i tried isn’t work, then i turn into yours, and it works!

    although the step is a bit complicated for me (girl) , but i finally kill the virus, thanks!

  2. have the virus, vcan not use registryfix.reg no where to be found when imputted on internet. Other websites come up! Did something change?

    • 1.Create and run your registryfix.reg

      A.Copy all the text in bold below and paste to Notepad/Text Document

      Windows Registry Editor Version 5.00

      [-HKEY_CLASSES_ROOT\.exe\shell]

      [-HKEY_CLASSES_ROOT\.exe\DefaultIcon]

      [HKEY_CLASSES_ROOT\.exe]
      @=”exefile”

      [HKEY_CLASSES_ROOT\exefile]
      “Content Type”=-

      [HKEY_CLASSES_ROOT\exefile\shell\open\command]
      @=”\”%1\” %*”
      “IsolatedCommand”=-

      [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
      “IsolatedCommand”=-

      [HKEY_CLASSES_ROOT\.bat]
      @=”batfile”

      [HKEY_CLASSES_ROOT\batfile\shell\open\command]
      @=”\”%1\” %*”

      [-HKEY_CURRENT_USER\SOFTWARE\Classes\.exe]

      [-HKEY_CURRENT_USER\Software\Classes\exefile]

      [-HKEY_CLASSES_ROOT\secfile]

      [-HKEY_CURRENT_USER\Software\Classes\secfile]

      [-HKEY_CLASSES_ROOT\pezfile]

      [-HKEY_CURRENT_USER\Software\Classes\pezfile]

      [-HKEY_CLASSES_ROOT\sezfile]

      [-HKEY_CURRENT_USER\Software\Classes\sezfile]

      [-HKEY_CLASSES_ROOT\ah]

      [-HKEY_CURRENT_USER\Software\Classes\ah]

      [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command]
      @=”firefox.exe”

      [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command]
      @=”firefox.exe”

      [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command]
      @=”iexplore.exe”

      B.THIS IS VERY IMPORTANT! Save file as fix.reg to your Desktop. NOTE: (Save as type: All files)

      C. Double-click on fix.reg file to run it. Click “Yes” for Registry Editor prompt window. Then click OK.

      NEXT,

      1.Download any re-named version of Rkill (direct download links bellow):
      http://download.bleepingcomputer.com/grinler/WiNlOgOn.exe
      http://download.bleepingcomputer.com/grinler/uSeRiNiT.exe
      http://download.bleepingcomputer.com/grinler/rkill.scr

      2.Next,follow the guide starting with the Malwarebytes scan as seen on the guide.

  3. Stelian, Thank you so much! I followed your recommendations step by step, and even ran ESET Online Scanner, and my computer is working again. Live Security Platinum is a nasty bug to get rid of! I do have one question: I noticed that my desktop icons for both Malwarebytes and HitmanPro have the blue and gold shield in the bottom right hand corner. Is this normal or am I somehow still infected? I have Sophos Antivirus and nothing is showing up in any scans.

    • You’ve most likely chosen to scan your computer at start up with HitmanPro …that’s why you see that icon in the system tray!:)
      I would suggest that you replace Sophos Antivirus with Avast 7 FREE because is so much better when it comes to preventing malware.

  4. Dear Stelian,

    I realy appriciate your guide. I have followed the guide, and had successfuly removed the Lifesecurity Viras. Thanks god, you are my life saver !

    I could not express my deep thanks to your great work and great help. The guid is very pricise and in detail, easy to understand, easy to follow up.

    Only one suggestion: for many dowload, you have a buton there, but I could not push that button, because I am on different files, I do need to copy the actual web address, so it is better to put the web address there for people to copy.

    Thanks in millions.

    Best regards,
    Thomas Song from Quebec, Canada

  5. Thank you Stelian for the guide, I followed all the steps one of which included downloading the other versions of RKill link which I woefully did. The program was called JDownloader Manager or smth like this which tended to open some Babylon Search when I would start IE. :( I seem to have uninstalled both babylon and downloader manager and ran hitman but I keep getting prompts if I trust ActiveMail Com Server every time I try to open IE :( please help

    • Hello,
      Go to the Add or Remove Programs section on Windows and remove this programs (Apart from that Babylon Search –removal guide here– I have never heard of them but they are need it).
      Next,lets make some further check-ups:
      1.Run a scan with Kaspersky Virus Removal Tool
      Click here to download the Kaspersky Virus Removal Tool.

      1. Save it to your desktop.
      2. Double click the setup file to run it.
      3. Follow the onscreen prompts until it is installed
      4. Click the Options button (the ‘Gear’ icon), then make sure only the following are ticked:
        • System Memory
        • Hidden startup objects
        • Disk boot sectors
        • Local Disk (C:)
        • Also any other drives (Removable that you may have)
      5. Then click on Actions on the left hand side
      6. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked
      7. Click on Automatic Scan
      8. Now click the Start Scanning button, to run the scan
      9. After the scan is complete, click the reports button (‘Paper icon’, next to the ‘cog’ icon) on the right hand side
      10. Click Detected threats on the left
      11. Now click the Save button, and save it as kaslog.txt to your Desktop
      12. Please copy and paste the contents of kaslog.txt in your next reply.

      2.Run a scan with Eset Online Scanner.

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push List of found threats
      9. Push Export to Text file  and save the file to your desktop using a unique name, such as ESET Scan. Include the contents of this report in your next reply.Note – when ESET doesn’t find any threats, no report will be created.
      10. Push the back button.
      11. Push Finish
    • Stelian,

      You are a lifesaver…..I contracted a strong case of the LSP and followed your instructions to the letter…THANK YOU VERY MUCH….What part of the world are you in….if you were in San Diego I would highly recommend you.

  6. Thank you so much! Lengthy process but it did the trick.. what an annoying piece of crap that was!

  7. WHEN THIS VIRUS FIRST POPPED UP ON MY SCREEN, I QUICKLY TURNED MY LAPTOP OFF, RESTARTED IT, THEN WENT TO CONTROL PANEL AND UNINSTALLED IT BUT IT STILL THERE AND IN MY START MENU BUT IT’S GONE FROM MY TASKBAR…….IT NEVER POPPED UP ON MY SCREEN AGAIN ( FAKE ALERTS ), AND I’M ABLE TO GET ON THE INTERNET……..WHAT SHOULD I DO ????

  8. My father called me over early this morning, Apparently to him i am computer god tech support.
    I saw this virus and had never encountered it, and malware bytes didnt pick it up right away, so I grabbed my laptop and found this. In less than 20 min his computer was like new. And I’m still the computer god. But he did get quite a yelling from me. He was trying to convince me to “buy the software because it will protect his computer” And explaining it was a virus was harder than getting rid of it. Thanks again.

    • Good to hear that you manage to avoid this …. Never pay for a product that requests money for removal.. :D

  9. Thank God for you! I’m literally about to cry with tears of joy – that’s how happy I am for you saving my laptop. You’ll never know how appreciative I am for your tutorial. THANK YOU THANK YOU THANK YOU!!!

  10. Thank you! Finally got it! Started removal process within minutes of infection……must have been a “drive by”. Had to use HitMan because Malwarebytes did not find anything. Ran several Rkill versions……said computer had been redirected, but never shut down any processes.

    • Hello,
      If you want you can perform a double check with ESET Online Scanner.

      1.Run a scan with Eset Online Scanner.

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push Finish
  11. Thanks for the easy instructions you left for removing the Live Security Platinum. Got most of the bugs out of my system.

    However, I am still having problems with my Microsoft Security Essentials now. I uninstalled the program and re-installed it. Worked initially, but after starting it up again, MSE is having problems with updating and installing any new virus/malware definitions.

    Any advice? Please let me know. Thanks.

    • 1.Run a scan with Eset Online Scanner.

      1. Download ESET Online Scanner utility.
        ESET Online Scanner Download Link (This link will automatically download ESET Online Scanner on your computer.)
      2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
      3. Check Yes, I accept the Terms of Use
      4. Click the Start button.
      5. Check Scan archives
      6. Push the Start button.
      7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      8. When the scan completes, push Finish

      2.Download Windows Repair by Tweaking.com to your desktop.  Use the direct download link for the Portable version of Windows Repair by Tweaking.com

      1. Double-click tweaking.com_windows_repair_aio.zip and extract the Tweaking.com – Windows Repair folder to your desktop.
      2. Now open this folder and double-click Repair_Windows.exe.
      3. Click the Start Repairs tab on the far right.
      4. Click the Start button (bottom right)
        Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.
      5. Click Unselect All
      6. Put a checkmark in the following items:
        • Repair Windows Firewall
        • Repair Hosts File
        • Repair Temp Files
        • Remove Policies Set By Infections
        • Set Windows Services To Default Startup

        Note: Leave everything else unchecked

      7. Put a checkmark in Restart System When Finished
      8. Now click the Start button (bottom right)

      3.How is your computer behaving now?

      PS. Microsoft Security Essential is good antivirus however Avast 7 Free is so much better :)

      • Got everything working and cleaned. Thanks to all who helped out.

        One piece of advice, when using Tweaking.com – Windows Repair (all-in-one) file, be careful when using ComboFix, which is one of the recommended Malware programs unless you know what you are doing. Could cause problems.

        It took a lot of work and time, but computer is running smoothly. Happy camper (still don’t like malware and virus programmers with a passion though). :)

        Thanks again!

  12. Thanks Stelian. Your well put together and easy to follow advice has worked a charm. If you ever happen to visit Ireland, let me know and I will repay you with many pints of creamy Guinness. :) Thanks again.

    Tommy, Ireland.

  13. Stelian,
    I just wanted to let you know how much I appreciate you and your talents. You didn’t have to post this user friendly tutorial, but you did. ( And we “Non Computer Savoy” Folk thank you) I’m happy that your blog is the first thing that showed up when I performed a Google search. Thanks Again!

  14. Thanks so much for the step-by-step directions and the visuals (screenshots). I use my computer nonstop for my job as a teacher, and I hate how much time I waste dealing with issues like this, but I’m so glad there are folks out there like you who are willing to share their knowledge with the rest of us who aren’t quite a tech-savvy.

  15. My family and I just wanted to say Thank You for helping us. Your guide is easy to follow and removed things that aren’t supposed to be on our PC.
    Thank You
    Family

  16. Thank you so much. My 62 year old father got this Virus and it really threw him into a panic as he uses his machine for research, current events and communication all the time. My initial attempts failed to remove this cleverly disguised virus and I found these instructions. Very easy to follow and based on the comments (as recently as today!) I am confident all will be well and I will be able get this machine back to my mom and dad…A couple of years I had to slay the Virtumonde virus for my Dad!

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