Mint London Reviews: Scam or Legit? No Link to London Mint or Royal Mint

Mint London was a London-branded clothing shop at mint-london.com that sold jumpers, dresses and bags in pounds from late 2024. Its website has since gone offline.

Its Trustpilot page holds 691 reviews and a TrustScore of 1. Mint London has no connection to The London Mint Office, The Royal Mint or Shop The Mint.

Overview

A London name on a new shop

The mint-london.com domain was registered in October 2024. Within weeks it was running Cyber Monday deals of up to 70% off on hundreds of clothing items and accessories.

A closing-down story that didn’t end

By December 2024, the site advertised a closure sale. Buyer reviews describe orders and refund disputes into October 2025, nearly a year after the last-chance message first appeared.

Where Mint London stands now

The domain no longer points to a website. Trustpilot has closed the profile to new reviews, citing the closure of the company’s website.

• Don’t treat Mint London as connected to The London Mint Office, The Royal Mint or any coin seller.
• If you ordered, start with your card issuer or PayPal, because the shop’s site is gone.
• Keep photos of what arrived next to screenshots of the original listing.
• Credit card buyers who paid over £100 for one item may still have a Section 75 claim.

Is Mint London Legit?

Mint London took orders and sent clothes, but the evidence points to a store that misled buyers about where it was and what it sold.

The name, the pound prices and slogans such as Power Pair, London Flair suggested a British fashion brand. Many reviewers say their parcels came from China or elsewhere in Asia.

Its closing-down message also didn’t match its trading. A shop that tells customers it’s in its final chapter in January 2025 shouldn’t still be taking orders that summer.

The reviews describe the same pattern again and again. Clothes didn’t look like the photos, fabric and sizing were poor, and returns meant posting items to Asia.

Several buyers say the shop offered a small partial refund to keep the goods, then never paid it. Taken together, Mint London is a store to avoid if it reappears.

Is Mint London Linked to The London Mint Office or The Royal Mint?

No. Searches for a London Mint scam often mix up three unrelated names. Mint London was a clothing shop, while the other two businesses deal in coins.

The Royal Mint is the UK’s official coin maker, owned by HM Treasury and based in Llantrisant, Wales.

Its website at royalmint.com has nothing to do with mint-london.com, and nothing in this report concerns it.

The London Mint Office is a separate private seller of commemorative coins.

Companies House lists The London Mint Office Limited as in administration, and its website dates that to July 31, 2026.

Administration is a UK insolvency process, not a finding of fraud. It doesn’t connect The London Mint Office to Mint London in any way.

If you have a coin order with The London Mint Office, follow the administrators’ notice on its website. Complaints about Mint London clothing don’t apply to either mint.

Is Shop The Mint Legit?

Shop The Mint is a different business again. A US trademark filing for the name belongs to The Mint Julep Boutique, an American women’s clothing retailer.

Nothing links Shop The Mint to mint-london.com. This report doesn’t review it, so judge it on its own policies, contact details and reviews.

When two shops share a word like Mint, check the exact website address on your order confirmation before reading reviews or filing a complaint.

Mint London Reviews

Mint London’s Trustpilot profile was claimed in December 2024 and lists 691 reviews with a TrustScore of 1. The profile gives the company’s country as the Netherlands.

The recent reviews come from UK buyers describing experiences from July to October 2025. Nearly all give one star.

Reviewers say dresses and jumpers arrived thin, shapeless or the wrong size, and nothing like the photos. Some say delivery took up to eight weeks.

Returns are the most common complaint. Buyers describe being told to post items to China with tracking, at a cost of £20 or more, which made a return pointless.

Many say the shop offered 10%, 20% or 30% back if they kept the goods. Several add that even the agreed partial refund never arrived.

Reviewers also mention pop-up offers on the site and glossy Instagram images that persuaded them to order.

One buyer says the items never came at all, and that the website became inaccessible soon after a refund request.

What Returning a Mint London Order Involved

The archived returns page from December 2024 sent returns to a warehouse in Dongguan, China, at the buyer’s cost, after approval by email.

By January 2025, the refund policy said goods shipped from Asia, return postage was the buyer’s, and orders already in transit couldn’t be cancelled.

One buyer says a July return got stuck in customs and was sent back months later for insufficient paperwork, leaving them with the item and no refund.

Others say the shop offered a discount on a future order, or a percentage back, if they kept clothes they couldn’t wear.

For a buyer, that leaves a choice between an expensive overseas return and a small refund that, according to many reviews, never arrived.

What Mint London Sold and Charged

In January 2025, the homepage ran an Epic Blowout Sale. A Mirabella couture turtleneck jumper cost £49.95 against a crossed-out £100.00.

An Isabelle turtleneck jumper was £39.99 instead of £100.00. A Regina retro wave sweater dropped from £116.50 to £34.95, labelled Save 70%.

Menswear followed the same pattern. A Gentleman’s Casual Cotton Shirt was £69.95 against £140.00, and an Aiden quarter-zip sweater £44.99 against £112.00.

In December 2024, the full catalog listed 459 items in stock, from crossbody bags at £79.99 to a 10-pack of plated rings cut from £80.00 to £24.95.

Bags were listed from £79.99 to £124.99, including a 3D Flower Zipper Crescent Bag at the top of that range.

An Abigail textured jumper fell from £90.00 to £44.95, in line with the half-price pattern across the knitwear.

The filters on that page were labelled in German, with Verfügbarkeit for availability and Preis for price. A British boutique wouldn’t normally leave a German shop template in place.

Mint London From Launch to Closure Sale

The timeline shows how quickly the closing-down story arrived. The domain was registered on October 16, 2024.

By early December 2024, the catalog listed 459 items in stock under a Cyber Monday banner promising up to 70% off.

Days later, the banner read Last Chance: CLOSURE SALE!, and a Leopard Collection appeared in the menu. The Trustpilot profile was claimed that same month.

In mid-January 2025, the homepage switched to an Epic Blowout Sale, and the About page spoke of the shop’s final chapter and its legacy.

In June 2025, the homepage still ran a Flash Sale Finale, urging visitors to shop before it’s gone. Reviews show orders and refund disputes into October 2025.

Why a Closing-Down Story Sells

A closure sale gives shoppers two reasons to act fast. The discounts look like stock clearance, and the goodbye message invites sympathy for a small business.

It also explains away warning signs. A new shop with no history looks less odd if visitors believe it’s an old brand winding down.

UK consumer law lists falsely claiming that a trader is about to stop trading among banned commercial practices. A real closing-down sale has an end.

Domain age is a quick check. A brand winding down after years of trading leaves a long history behind it.

Mint London’s domain was less than three months old when its About page talked about a legacy.

How a Mint London Order Was Set Up

Step 1: A London brand story

The name, the pound prices and the copy about London’s vibrant culture presented the shop as a local fashion label.

Nothing on the archived pages gave a London address, studio or shop front. The only business address, in the terms, was in the Netherlands.

Step 2: A sale that never stopped

Cyber Monday, a Closure Sale and an Epic Blowout Sale followed each other within weeks, each with crossed-out prices around double the sale price.

None of the reference prices said where they came from.

Step 3: A last-chance message

The About page said the shop was approaching the final chapter of its journey, urging visitors to buy before it disappeared.

The same shop kept trading for months after that message went up.

Step 4: Slow parcels from overseas

Reviewers describe waits of several weeks and parcels that came from Asia, not from a London address.

Long delivery times also push buyers past the point where they could easily cancel.

Step 5: Partial refunds instead of returns

When buyers complained, reviewers say the shop proposed a small refund to keep the item, because posting it back to Asia would cost too much.

Several reviewers say they accepted, then waited for weeks for money that didn’t come.

Who Runs Mint London?

A Dutch business in the terms

The shop’s archived terms from December 2024 named NLORE, a Dutch business with a Chamber of Commerce number, a VAT number and an address in Heerlen.

Terms from January 2025 used the same numbers under the Mint London name.

A leftover terms page named another store, NELLO, with the same registration, the same Heerlen address and a Nello Auckland email address.

A contact form and one email address

The contact page offered only a web form, promising replies within 24 hours on weekdays. The returns page and terms gave an email address on the shop’s domain.

A form leaves the buyer without a copy of what they sent unless the shop replies.

A Netherlands entry on Trustpilot

The Trustpilot profile also lists the Netherlands, matching the terms. Goods shipped from Asia and returns went to China, and neither matches the London name.

Trustpilot publishes no street address, email or phone number for the company.

A domain kept after the shop closed

The domain was registered through Gandi in October 2024. Its registration now runs to 2028, even though it no longer points to a website.

Mint London and Other London-Branded Shops

Mint London fits a wider pattern of shops that borrow a London name while shipping from overseas.

In our Ivy Luna report, a London-styled boutique’s terms said goods shipped from a supplier in China, with returns processed in Asia at the buyer’s cost.

The common signs are the same each time: a British name, pound prices, no UK company details and a return address that turns out to be abroad.

Is Mint London Still Online?

No. The mint-london.com domain doesn’t point to a website, so the shop, its policies and its contact form are gone.

London-branded clothing shops with overseas returns keep appearing under new names. Our reports on Ivy Luna, Gracewood London and Roseworth London describe similar stores.

How to Check a London Fashion Shop Before You Buy

• Look for a UK company name and number, then check them on the Companies House register.
• Read the return policy for the return address before ordering, not after.
• Be wary of closing-down or last-chance sales on shops that are only a few months old.
• Check reviews on Trustpilot or elsewhere for mentions of overseas returns and partial refund offers.
• Pay by credit card or PayPal so you have a dispute route if the order goes wrong.

How to Spot Fake London Fashion Stores

Fraudulent shopping websites often share common patterns that make them easier to detect once you know what to look for. Before entering personal information or making a payment, take a few minutes to check for these warning signs:

1. Unrealistic prices and discounts
   If a website offers products at prices far below trusted retailers, it’s often a red flag. Many of these sites advertise luxury or high-demand products at massive discounts to create a sense of urgency. A $300 product listed for $49.99 should immediately raise suspicion.
2. Recently registered or suspicious domain names
   Many fraudulent websites operate on newly created domains that disappear after a few weeks. Look for signs like random characters in the URL, misspellings of well-known brands, or hyphenated domains.
   You can check a site’s age with a WHOIS lookup, or run it through our free Scam URL Scanner.
3. Missing or vague company details
   Legitimate businesses clearly display their company name, tax information, phone numbers, physical address, and return policies. Fraudulent sites often provide incomplete, fake, or no company details at all. A lack of verifiable contact information is a major warning sign.
4. No reliable customer service
   Real businesses provide clear ways to contact support—email, phone, live chat, or physical return addresses. Fake stores often list nonfunctional contact forms, invalid phone numbers, or reply with generic automated messages.
5. Poor website quality and structure
   Many fake stores are set up quickly with low-effort templates. Look for poor grammar, spelling errors, low-resolution product images, broken links, or missing legal pages (Terms of Service, Privacy Policy, Return Policy). A sloppy website often signals something isn’t right.
6. Copied product descriptions and images
   Fraudulent sites often lift product listings directly from real retailers or marketplaces. If you reverse image search a product photo and find it on multiple unrelated websites, the listing is likely not original.
7. Lack of credible reviews or suspicious review patterns
   A real store will usually have a mix of customer reviews across different platforms. Warning signs include no reviews at all, obviously fake five-star reviews, or multiple identical reviews posted on the same day. Searching “[website name] reviews” or “[website name] scam” on Google often reveals warnings from other consumers.
8. Unclear or unfair return and refund policies
   Fake stores often use vague language around returns and refunds—or avoid the topic entirely. If you can’t easily find clear instructions for how to return an item or get a refund, proceed with caution.
9. Aggressive urgency and pressure tactics
   Fraudulent websites commonly use fake scarcity (e.g., “Only 2 left in stock!”) or countdown timers (“Sale ends in 10 minutes!”) to push you to buy before you think it through. Legitimate stores don’t rely on fabricated urgency to make sales.

Quick Steps to Verify a Website’s Legitimacy

Before entering payment or personal details on a new shopping website, take a few simple precautions:

• Search for the store’s name along with words like “reviews” or “complaints” on Google and Trustpilot.
• Check the website’s domain registration using Whois.com.
• Use trusted tools to scan for malicious or fraudulent links:
  • Malwarebytes ScamGuard – detect scams and unsafe links before they reach you on Android and iOS phone.
  • Malwarebytes Browser Guard – block dangerous or fake websites on Windows and macOS browsers.
• Verify the business address on Google Maps to ensure it’s a legitimate location.
• Review the store’s accepted payment methods – credit cards and PayPal are traceable and safer than cryptocurrency or bank transfers.
• Trust your instincts; if something feels off, it’s better not to proceed.

How to Spot Similar Scams on Social Media

Many fraudulent shopping websites rely heavily on sponsored social media ads to draw in large numbers of potential buyers. These ads often promise extraordinary discounts—sometimes up to 90% off—and use emotionally charged language to push users into buying immediately.

They frequently appear on Facebook, Instagram, and TikTok, blending in with legitimate content. However, these ads follow predictable patterns that make them easier to identify once you know what to look for.

Spotting Fraudulent Facebook Ads

Facebook’s advertising platform is a favorite tool for fake online stores because of its massive reach. These ads often feature “unbelievable” offers designed to create urgency and bypass critical thinking. Warning signs include:

• Extreme, unrealistic discounts such as “90% OFF,” “Store Closing Sale,” or “Final Liquidation.” Real retailers rarely discount new products this aggressively.
• Poor grammar, awkward phrasing, or inconsistent language throughout the ad or website, indicating low-effort, mass-produced content.
• Generic stock photos or images with watermarks, suggesting the images were taken from legitimate brands or stolen from other sources.
• Recently created Facebook Pages, which is common for temporary fraudulent campaigns. Check the “Page Transparency” section to see when the page was created.
• Limited or no engagement from real customers. Authentic brands usually have reviews, comments, and visible user interaction.

If an ad raises doubts, search for reviews of the website or reverse image search the product photos to see if they’re copied from elsewhere. Never provide payment information until the site is verified.

Spotting Fraudulent Instagram Ads

Instagram is another major platform used to promote fake shopping sites through eye-catching visuals and short-lived “flash sale” captions. Warning signs to look for:

• New or disposable accounts with few posts and followers, often created just weeks or days before launching ads.
• Lack of tagged users in product posts. Legitimate stores often feature real customers, influencers, or product usage.
• Unsecured checkout pages. If the website linked in the bio does not use HTTPS, do not enter payment information.
• Fake or missing customer reviews. Fraudulent stores rarely have authentic purchase feedback.
• Unclear or restrictive return policies, often hidden or written vaguely to make refunds difficult.

When in doubt, search for independent reviews before buying, and only enter payment details on verified, secure websites.

Catching Fake TikTok Ads

TikTok is increasingly used to promote questionable shopping deals through short, persuasive videos. While many ads look polished, the same red flags apply:

• Links to unknown stores that don’t appear in search results or have no external reputation. Many of these sites are temporary and disappear after a short time.
• No verification badge on the TikTok account. While not every legitimate store is verified, the lack of a badge is one more indicator to check further.
• Aggressive countdown timers or “one-day only” promotions designed to rush decision-making.
• Lack of genuine customer reviews or real user content demonstrating the product in actual use.
• Comment sections filled with complaints or warnings from other users. This is often the first place victims speak up.

TikTok scams often rely on impulse buying. Take a moment to verify the website, read independent reviews, and use trusted browser protection before visiting external links.

What to Do If You Ordered From Mint London

1. Find the payment on your card, bank or PayPal statement. The merchant name may differ from Mint London, so match it by date and total.
2. Photograph each item beside the listing photo, including labels, fabric and sizing, before you wear or wash anything.
3. Save every email from the shop, especially any partial refund offer and any message promising money that never arrived.
4. Ask your card issuer or PayPal about a not-as-described or item-not-received claim. Chargebacks usually close after 120 days and PayPal claims after 180 days, so older orders may be refused.
5. If you paid by credit card and one item cost over £100, Section 75 lets you claim from the card provider for up to six years, or five in Scotland.
6. Don’t post anything back unless your card provider or PayPal asks you to, and use tracked postage you can prove if they do.
7. If a promised partial refund didn’t arrive, include that email in your claim as evidence that the seller agreed something was wrong.
8. Ignore anyone who contacts you offering to recover your Mint London money for a fee. Card providers and PayPal handle claims free of charge.
9. UK shoppers can get advice and report the shop through Citizens Advice, which passes reports to Trading Standards. A report doesn’t guarantee your money back.

Frequently Asked Questions

Is Mint London legit?

Mint London sent clothes, but hundreds of reviews describe poor quality, items unlike the photos, costly returns to Asia and unpaid partial refunds. Its website is now offline.

Is Mint London the same as The London Mint Office?

No. Mint London sold clothing. The London Mint Office is a separate commemorative coin seller, and The Royal Mint is the UK’s official coin maker.

Is Shop The Mint the same as Mint London?

No. Shop The Mint is a name filed as a US trademark by The Mint Julep Boutique, a US clothing retailer. Nothing connects it to mint-london.com.

Where did Mint London ship from?

Its refund policy said goods shipped from Asia, and its returns page listed a warehouse in Dongguan, China. The terms named a Dutch business, not a London one.

Is mint-london.com still online?

No. The domain no longer points to a website, and Trustpilot has closed the profile to new reviews.

What can I do if I paid Mint London?

Ask your card provider or PayPal, though their usual time limits have likely passed. For a credit card item over £100, Section 75 claims can run for six years.

The Bottom Line

Our verdict: don’t buy from Mint London or any shop that reuses its closing-down story. It traded on a London name while buyers describe parcels and returns tied to Asia.

If you already paid, contact your card provider or PayPal now with order emails and photos. Credit card buyers with an item over £100 can still use Section 75.

The London Mint Office, The Royal Mint and Shop The Mint are separate businesses, so Mint London complaints don’t apply to them.

This article is for informational purposes only and should not be relied upon for financial or business decisions. We identify potential scams using research, user experiences, and expert analysis. However, all claims should be independently verified. Mistakes may occur, and legitimate products could be flagged. We strive for accuracy but make no warranties regarding the completeness or reliability of the information. 

If you are the owner of the website or product in question and wish to offer clarifications regarding your business or website, please reach out to us via our Contact form.