If searches from a browser’s address bar are being redirected through My Keypro Search, then you most likely have an unwanted browser extension or add-on installed.
What is My Keypro?
My Keypro is a browser hijacker that will change your browser search engine to keysearchs.com. This browser redirect happens because the “My Keypro” browser extension or program is installed on your computer.
When installed on a computer, the My Keypro browser hijacker will redirect your browser search queries to keysearchs.com, which will redirect to search result pages from search.yahoo.com. This is most likely done to generate advertising revenue by using Yahoo Search for its search results.
When the My Keypro browser hijacker is installed on a computer, common symptoms include:
- Your web browser’s default search engine is My Keypro Search
- Your browser’s search queries are redirected through keysearchs.com
- The “My Keypro” browser extension or program is installed on your computer
How did My Keypro get on my computer?
Your browser is being redirected to My Keypro Search because the “My Keypro” extension or program is installed on your computer. Often, this type of program is being distributed using advertisements similar to the one below or bundled with other installs, leaving the user puzzled about where this software came from.
If you do not know how this extension was installed or are concerned that other extensions or unwanted programs may be installed on your device, you can use the removal guide below.
Removal instructions for My Keypro browser hijacker
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Remove My Keypro from Windows
- STEP 1: Remove the My Keypro extension and search engine from the browser
- STEP 2: Use Malwarebytes to remove My Keypro browser hijacker
- STEP 3: Use HitmanPro to scan your computer for other malicious programs
- STEP 4: Use AdwCleaner to remove malicious browser policies
STEP 1: Remove the My Keypro extension and search engine from the browser
In this first step, we will reset your browser settings back to their default settings to remove the My Keypro extension, spam notifications, other malicious extensions, and the keysearchs.com search engine.
Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.
Remove My Keypro browser hijacker from Chrome for Windows
To remove My Keypro Chrome for Windows, we will reset the browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
-
Click the three dots in the top-right corner and then click on “Settings”.
Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“.
-
Click “Advanced”.
Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link.
-
Click “Reset and clean up”.
In the left sidebar, under the “Advanced” section, click on “Reset and clean up“.
-
Click “Reset settings to their original defaults”.
In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“.
-
Click “Reset settings”.
A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button.
Remove My Keypro browser hijacker from Firefox for Windows
To remove the My Keypro browser hijacker from Firefox we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
-
Click the three horizontal lines in the top-right corner and then click on “Help”.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
-
Click “More troubleshooting information”.
From the Help menu, click on “More troubleshooting information“.
-
Click on “Refresh Firefox”
When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
-
Confirm that you want to reset your browser settings.
To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
-
Click “Finish”.
Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.
Remove My Keypro browser hijacker from Microsoft Edge
To remove the My Keypro browser hijacker from Microsoft Edge we will reset the browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.
-
Click the three dots in the top-right corner and then click on “Settings”.
In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
-
Click on “Reset Settings”.
On the left side of the window, click on “Reset Settings“.
-
Click on “Restore settings to their default values”.
In the main window, click on “Restore settings to their default values“.
-
Click “Reset”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button.
Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.
Remove My Keypro browser hijacker from Internet Explorer
To remove the My Keypro browser hijacker from Internet Explorer we will reset the browser settings to its default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.
-
Go to “Internet Options”.
Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.
-
Select the “Advanced” tab, then click “Reset”
In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.
-
Click on “Reset”.
In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.
-
Click on “Close”.
When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
Close your browser and then you can open Internet Explorer again.
Now that we have removed My Keypro from your browser, we will scan the computer with Malwarebytes Anti-Malware to remove any malicious files or registry keys from your computer.
STEP 2: Use Malwarebytes to remove the My Keypro browser hijacker
In this second step, we will download, install and run a scan with Malwarebytes to remove the My Keypro browser hijacker and other malicious programs from your computer.
Malwarebytes is one of the most popular and most used anti-malware software for Windows, and for good reasons. It can destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.
-
Download Malwarebytes for Windows.
You can download Malwarebytes by clicking the link below.
MALWAREBYTES DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes for Windows) -
Double-click on the Malwarebytes setup file.
When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
-
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you what type of computer are you installing this program on, click either Personal Computer or Work Computer.
On the next screen, click “Install” to install Malwarebytes on your computer.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
-
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for My Keypro and other malicious programs.
-
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for the My Keypro browser hijacker and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
-
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the My Keypro extension and other malicious programs that Malwarebytes has found, click on the “Quarantine” button.
-
Restart computer.
Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.
STEP 3: Use HitmanPro to scan your computer for other malicious programs
In this next step, we will scan your computer with HitmanPro to ensure that no other malicious programs are installed on your PC or browser.
HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.
Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is actually no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the clean up.
-
Download HitmanPro.
You can download HitmanPro by clicking the link below.
HITMANPRO DOWNLOAD LINK
(The above link will open a new web page from where you can download HitmanPro) -
Install HitmanPro.
When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
-
Follow the on-screen prompts.
When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.
-
Wait for the HitmanPro scan to complete.
HitmanPro will now begin to scan your computer for the My Keypro browser hijacker and other malicious programs.
-
Click on “Next”.
When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove My Keypro adware and other malicious programs.
-
Click on “Activate free license”.
Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
When the malware removal process is complete, you can close HitmanPro and continue with the next step.
STEP 4: Use AdwCleaner to remove malicious browser policies
In this final step, we will use AdwCleaner to remove malicious browser policies and unwanted browser extensions from your computer.
AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix the side effects of browser hijackers.
-
Download AdwCleaner.
You can download AdwCleaner by clicking the link below.
ADWCLEANER DOWNLOAD LINK
(The above link will open a new web page from where you can download AdwCleaner) -
Double-click on the setup file.
Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
-
Enable “Reset Chrome policies”.
When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.
-
Click on “Scan Now”.
On the left side of the window, click on “Dashboard” and then click “Scan Now” to perform a system scan.
-
Wait for the AdwCleaner scan to complete.
AdwCleaner will now scan your computer for the My Keypro browser hijacker and other malicious programs. This process can take a few minutes.
-
Click on “Clean & Repair”.
When AdwCleaner has finished it will display a list of all the malware that the program found. Click on the “Clean & Repair” button to remove the My Keypro browser hijacker and other malicious programs from your computer.
-
Click on “Clean & Restart Now”
When the malware removal process is complete, AdwCleaner may need to restart your device. Click on the “Clean & Restart Now” button to finish the removal process.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Remove My Keypro from Mac
- STEP 1: Remove malicious Profiles from your Mac
- STEP 2: Remove My Keypro from Mac
- STEP 3: Use Malwarebytes for Mac to remove My Keypro and other malware
- STEP 4: Remove My Keypro from Safari, Chrome, or Firefox
STEP 1: Remove malicious Profiles from your Mac
Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, adware and browser hijackers are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.
In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:
-
Open “System Preferences”
From the Apple menu, select System Preferences.
-
Search for “Profiles”
When the System Preferences window opens, search for the Profiles icon.
If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps. -
Remove the malicious profiles
If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
STEP 2: Remove My Keypro from Mac
In this next step, we will uninstall My Keypro and remove its files from your computer. Sometimes adware and browser hijackers can have a usable Uninstall entry that can be used to remove them.
-
Quit “My Keypro”
On the Apple menu bar, in the top-right corner, if you see the My Keypro icon, click on it and then select Quit.
-
Open “Finder”
Click the Finder application on your dock.
-
Click on “Applications”
In the Finder left pane, click on “Applications“.
-
Find and remove My Keypro.
The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find My Keypro, right-click it, and then click “Move to Trash”.
There may be other malicious programs installed on your Mac. Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
STEP 3: Use Malwarebytes for Mac to remove My Keypro and other malware
In this third step, we will download, install and run a scan with Malwarebytes for Mac to remove My Keypro and other malware from your computer.
Malwarebytes for Mac is an on-demand scanner that takes out malware, adware, spyware, and other threats before they can infect your machine and ruin your day.
-
Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
MALWAREBYTES FOR MAC DOWNLOAD LINK
(The above link will open a new page from where you can download Malwarebytes for Mac) -
Double-click on the Malwarebytes setup file.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
-
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
-
Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
-
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for the My Keypro malware.
-
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for My Keypro and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
-
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove My Keypro and other malicious programs that Malwarebytes has found, click on the “Quarantine” button.
-
Restart computer.
Malwarebytes will now remove My Keypro and other malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.
STEP 4: Remove My Keypro from Safari, Chrome, or Firefox
In this final step, we will remove the My Keypro browser extension, its search engine, and any spam browser notifications.
Remove My Keypro browser hijacker from Safari
To remove the My Keypro browser hijacker from Safari we will check if there are any malicious extensions installeded on your browser and what settings have been changed by this malicious program.
-
Go to Safari’s “Preferences”.
On the menu bar, click the “Safari” menu and select “Preferences”.
-
Check Homepage.
This will open a new window with your Safari preferences, opened to the “General” tab. Some browser hijackers may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.
-
Click “Extensions”
Next, click on the “Extensions” tab.
-
Find and uninstall My Keypro.
The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Scroll through the list until you find the My Keypro extension, and then click on “Uninstall” to remove it.
There may be other malicious extensions installed. Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove any extension. -
Remove spam notifications ads
Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.
If the above steps didn’t help you remove the My Keypro browser hijacker from Safari, you can follow the below steps:
-
Workaround for greyed out Safari’s homepage
In some cases, after being changed by browser hijackers or malware, Safari’s home page can become stuck (greyed out). You will be able to edit the Homepage field in Safari’s preferences, but the change will not stick. This appears to be a bug, and there is an odd workaround. Try this:- In Safari, choose Preferences from the Safari menu.
- In the window that opens, click the General icon (if necessary)
- Enter your desired home page in the “Homepage” field, but DO NOT press return!
- At the top of the window, click any of the other icons (eg, Tabs, AutoFill, etc).
- You may see a prompt asking for confirmation for changing the home page. If so, confirm.
- Switch back to the General page and check to make sure the home page has been changed.
-
Delete Safari’s preferences file to remove malicious changes
Some malicious programs are known to install managed preferences to set the homepage and search engine settings in Safari. If the above options didn’t help you remove the malicious redirects, we’ll need to delete Safari’s preferences. To do this, follow the below steps:- Quit Safari
- Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
- Type or copy/paste the following path into the window that opens, then click Go: ~/Library/Preferences/com.apple.Safari.plist
- If the file is found, delete it, then re-open Safari
Remove My Keypro browser hijacker from Chrome for Mac
To remove the My Keypro browser hijacker from Chrome for Mac we will reset the browser settings to its default. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.
-
Click on the three dots at the top right and click “Settings”.
Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen.
-
At the bottom, click “Advanced”.
Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the “Advanced” link (as seen in the below example).
-
Under the section “Reset,” click “Reset”.
Chrome’s advanced settings should now be displayed. Scroll down until the “Reset and clean up” section is visible, as shown in the example below. Next, click on the “Reset settings to their original defaults” button.
-
Confirm by clicking “Reset”.
A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button.
If the above steps didn’t help you remove the My Keypro browser hijacker from Chrome, you can follow the below steps:
-
Remove the unwanted policies created by malware from Chrome
In many cases, changes to Chrome may not be fixed with a simple browser reset. In such a case, a malicious program may have created unwanted policies on your browser. You can check if any unwanted policies are loaded into the browser by typing chrome://policy into the URL bar.
To reset these policies, follow these steps:- Open a new Terminal window. To do this, go to Finder > Go > Utilities > Terminal
- Enter the following commands, pressing enter after each line:
- defaults write com.google.Chrome HomepageIsNewTabPage -bool false
- defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/”
- defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/”
- defaults delete com.google.Chrome DefaultSearchProviderSearchURL
- defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
- defaults delete com.google.Chrome DefaultSearchProviderName
- defaults delete com.google.Chrome ExtensionInstallSources
- After running these commands, quit Chrome if you haven’t already done so, then launch it again and check chrome://policy to see if the same keys are still present (you may need to click the “Reload policies” button for changes to show up). If they’re gone, you should be able to change your search engine and home page back to your preferred defaults in Chrome’s settings.
-
Remove the “Managed by your organization” policy from Chrome
Some malicious programs are known to install managed preferences to set the home page and search engine settings in Chrome. To check for these, do the following:- Quit Chrome
- Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.
- Type or copy/paste the following path into the window that opens, then click Go: /Library/Managed Preferences/
- Paste the below path into the window that opens, then click Go:
Look for the following files, where [username] is your username:- com.google.Chrome.plist
- [username]/com.google.Chrome.plist
- [username]/complete.plist
These may be legitimate, so open these files with TextEdit and see if they have links to the troublesome site in them. If they do, delete them and restart Chrome.
-
Uninstall Google Chrome from your computer
If the above options didn’t help you remove the malicious redirects, it is easier to completely remove Chrome and all data, then reinstall the browser. To do this, click the Finder icon, from the menu bar. Choose Go, and click Go to Folder, then paste one of the below paths into the window that opens.
You will need to delete all of the below items, but before doing this be aware that this will delete all data for all Google apps you have installed, such as your bookmarks, so you will need to export them before doing this.- /Applications/Chrome.app
- /Library/Application Support/Google/
- /Library/Google/
- ~/Library/Application Support/Google/
- ~/Library/Google/
- ~/Library/Preferences/com.google.Chrome.plist
Note: The “~” indicates that it’s the current user’s Library which is often invisible in recent versions of macOS. To get to it you must hold down the Option (sometimes labeled Alt) key and select Library from the Finder’s Go menu.
After deleting all of the above files, restart your device. You can now download and re-install Google Chrome on your device. You will need to import any exported bookmarks or other data and may need to reinstall any other Google apps that you use.
Remove My Keypro browser hijacker from Firefox for Mac
To remove the My Keypro browser hijacker from Firefox for Mac we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.
-
Go to the “Help” menu.
Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
-
Click “Troubleshooting Information”.
From the Help menu, click on “Troubleshooting Information“.
If you’re unable to access the “Help” menu, type about:support in your address bar to bring up the Troubleshooting information page. -
Click on “Refresh Firefox”
Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
-
Confirm.
To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
-
Click on “Finish”.
Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.