If you are randomly seeing a “Virus Name: Tapsnake; CronDNS; Dubfishicv” pop-up, asking you to download PC Keeper to fix your machine, then your computer is infected with an adware program.
The Virus Name: Tapsnake, CronDNS, Dubfishicv alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into download a potentially unwanted program.
The “Virus Name: Tapsnake, CronDNS, Dubfishicv” pop-ups are caused by a malicious program, which is typically installed on your computer when you visit a malicious or compromised website, by other malware, or from spam emails. It can also get on your computer if you use torrents to download illegal copies of software or key generators.
After this malicious program has been installed on your computer, when your browse the Internet, you will see a pop-up message from a website that tells your machine is infected with “Tapsnake, CronDNS, Dubfishicv”. The “Virus Name: Tapsnake, CronDNS, Dubfishicv” pop-up will have this message:
Your Computer is heavily damaged! (33.2%)
Please download PC Keeper™ application to remove (3) Viruses from your Pc.
Virus Name: Tapsnake; CronDNS; Dubfishicv
Infected Files: /windows/apps/hidden/system32/X/snake.exe; /windows/local/conf/keyboard/retype.exe ; /windows/remote/conf/services/defrag.exe…
Download and Repair Windows 10
Application: PC Keeper™
How to remove Virus Name: Tapsnake, CronDNS, Dubfishicv pop-ups (Removal Guide)
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
To remove Virus Name: Tapsnake, CronDNS, Dubfishicv pop-ups, follow these steps:
- STEP 1: Scan your computer with Malwarebytes AdwCleaner
- STEP 2: Scan your computer with Malwarebytes Anti-Malware
- STEP 3: Scan your computer with HitmanPro
- (OPTIONAL) STEP 4: Reset your browser to default settings
STEP 1: Scan your computer with Malwarebytes AdwCleaner
Malwarebytes AdwCleaner is a free utility that will scan your computer for adware programs that may have been installed without your knowledge.
- You can download Malwarebytes AdwCleaner from the below link.
MALWAREBYTES ADWCLEANER DOWNLOAD LINK (This link will start the download of “Malwarebytes AdwCleaner” on your computer)
- Before starting Malwarebytes AdwCleaner, close your web browser, then double-click on the Malwarebytes AdwCleaner icon.
If Windows prompts you as to whether or not you wish to run Malwarebytes AdwCleaner, please allow it to run.
- When the Malwarebytes AdwCleaner program will open, click on the “Scan” button as shown below.
Malwarebytes AdwCleaner will now start to search for adware and other malicious programs.
- To remove the malicious files that were detected in the previous step, please click on the “Clean” button.
- Malwarebytes AdwCleaner will prompt you to save any open files or documents, as the program will need to reboot the computer to complete the cleaning process. Please do so, and then click on the “OK” button.
When your computer reboots and you are logged in, Malwarebytes AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer. Please review this log file and then close the notepad window.
STEP 2: Scan your computer with Malwarebytes Anti-Malware
Malwarebytes Anti-Malware is a powerful on-demand scanner which will remove the Virus Name: Tapsnake, CronDNS, Dubfishicv pop-ups from your machine. It is important to note that Malwarebytes Anti-Malware will run alongside antivirus software without conflicts.
- You can download download Malwarebytes Anti-Malware from the below link.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link open a new page from where you can download “Malwarebytes Anti-Malware”)
- When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes Anti-Malware on your computer.
You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
- Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
- Malwarebytes Anti-Malware will now start scanning your computer for malicious programs.
This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
- When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected.
To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
- Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found.
To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes Anti-Malware and continue with the rest of the instructions.
STEP 3: Scan your computer with HitmanPro
HitmanPro finds and removes malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. It’s designed to run alongside your antivirus suite, firewall, and other security tools.
- You can download HitmanPro from the below link:
HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
- Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows).
Click on the “Next” button, to install HitmanPro on your computer.
- HitmanPro will now begin to scan your computer for malware.
- When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
- Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
(OPTIONAL) STEP 4: Reset your browser to default settings
This step should be performed only if your issues have not been solved by the previous steps.
- Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
- Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
- Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
- A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
- Open Internet Explorer, click on the “gear icon” in the upper right part of your browser, then click again on Internet Options.
- In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
- In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
- When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.
- In the upper-right corner of the Firefox window, click the Firefox menu button (), then click on the “Help” () button.
- From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
- Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
- To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
- Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your computer should now be free of the Virus Name: Tapsnake, CronDNS, Dubfishicv redirect. You can remove AdwCleaner from your machine, however we recommend that you keep Malwarebytes Anti-Malware and HitmanPro installed, and perform regular computer scans.
If you are still experiencing problems while trying to remove Virus Name: Tapsnake, CronDNS, Dubfishicv pop-ups from your machine, please do one of the following: