Removal guide Adware

Remove “Windows Version Installer” pop-up virus (Guide)

By Stelian8 min read

If you are seeing random pop-up ads stating that “Windows Version Installer“, then your computer is infected with an adware or a potentially unwanted program.
Windows Version Installer virus
The “Windows Version Installer” ad is a social engineering technique, which is to trick Windows users to install additional adware or a potentially unwanted programs on their computers.

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The “Windows Version Installer” pop-ups happens regardless of the web browser or search engine, and if you are seeing a pop-up from a website saying that a “Windows Version Installer” is required, then your computer may be infected with adware or a potentially unwanted program.
This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.

The “Windows Version Installer” ad is distributed via adware or other malicious programs. Malicious websites, or legitimate websites that have been compromised, may display this pop-up ads within your web browser.
On these infected or compromised websites, cyber-criminals will display a pop-up box stating that you need to updated or install a piece of software. The text of the “Windows Version Installer” pop-up is:

Windows Version Installer

2011 – 2014 (C) All Rights Reverved

End User License Agreement

Notice to user: The Terms Below Are A Binding Agreement…

If you click on the “Download” or “Install now” button, instead of installing an update, you’ll agree to download an adware or a malicious programs onto your computer.
“Windows Version Installer” link may install on your computer potentially unwanted programs like: toolbars (Search Protect by Conduit, Trovi Search), adware (EnhanceTronic, Value Apps, CouponBuddy) or other forms of malware.

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You should always pay attention when installing software because often, a software installer includes optional installs, such as this “Windows Version Installer” adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

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How to remove “Windows Version Installer” pop-ups (Virus Removal Guide)

This page is a comprehensive guide, which will remove “Windows Version Installer” virus from your computer and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove Windows Version Installer adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 2: Remove Windows Version Installer pop-up virus with Malwarebytes Anti-Malware Free
STEP 3: Double-check for the “Windows Version Installer” malware with HitmanPro
(Optional) STEP 4: Remove Windows Version Installer pop-up ads from Internet Explorer, Firefox and Google Chrome

STEP 1: Remove Windows Version Installer adware from Internet Explorer, Firefox and Google Chrome with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “Windows Version Installer” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    Download AdwCleanerFree official download. Nothing to install.
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    AdwCleaner scan button
    AdwCleaner will now start to search for the “Windows Version Installer” adware that may be installed on your computer.
  4. To remove the “Windows Version Installer” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove Windows Version Installer with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing malware

STEP 2: Remove Windows Version Installer pop-up virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    Download MalwarebytesFree official installer. Your download starts right away.
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Windows Version Installer virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove Windows Version Installer with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing Windows Version Installer]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 3: Double-check for the “Windows Version Installer” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    Download HitmanProOfficial Sophos download. Free scan, free 30-day trial to remove threats.
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Windows Version Installer malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Windows Version Installer virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

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(Optional) STEP 4: Remove Windows Version Installer pop-up ads from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the Windows Version Installer pop-up ads in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

Reset Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon” IE Icon Gear in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Reset Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Reset Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]
Your computer should now be free of the “Windows Version Installer” adware infection. If you are still experiencing problems while trying to remove “Windows Version Installer” adware from your machine, please start a new thread in our Malware Removal Assistance forum.
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20 comments

Share your experience or ask a question about this article.

Discussion

  1. Ramon Jr Flores

    hi thanks for saving my computer your apps is excellent……but i just want to know if you have safe apps for making tarpaulin layouts thanks…….

    ReplyReport
  2. Daniel Rose

    worked perfectly but i also used bit defender first as that helped stop the applications from reinstalling then did steps 1 – 5 and im all clear thanks so much for this guide

    ReplyReport
  3. Dan Sweeney

    Steps 1-5 did not solve the issue for me, however, the ZOEK by Smeenk worked!!! Thank yo so much!

    ReplyReport
  4. Zizi

    Hello! I’ve done all the steps except step 5, and I still have the Windows installer update… What should I do? :/

    ReplyReport
    1. Stelian Pilici

      In reply to Zizi

      Hello Zizi,
      Lets try to fix your PC:
      1.Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one) from here: http://hijackthis.nl/smeenk/

      2. Right-click on Zoek icon and select “Run as Administrator” to start the tool.
      Wait patiently until the main console will appear, it may take a minute or two.
      3. In the main box please paste in the following script (between the lines):
      —————————————————–
      createsrpoint;
      autoclean;
      emptyalltemp;
      ipconfig /flushdns;b
      ——————————————————-
      4.Make sure that Scan All Users option is checked.
      5. Push Run Script and wait patiently. The scan may take a couple of minutes.
      When this program will finish the clean-up it will ask you to restart your computer.

      Let me know if this fixed your issue or not!

      ReplyReport
  5. Nandhini Sathyamurthy

    Extremely useful set of instructions. My system was infected with this Windows installer update malware and your instructions neatly destroyed every bit of the malware attack! Thank you so much. This made my day!

    ReplyReport
  6. Kkephart

    This worked! Thank you. I researched it first because I didn’t want to further harm my computer. This checked out. The malware opened new tabs when I clicked the links a few times, but I was able to bypass them and make sure I was downloading the correct information because of the clear pictures in the guide. I did have to use step 5 to clear the pop ups. I can only imagine what the geek squad would have charged me. Thanks again.

    ReplyReport
  7. Ivor

    Excellent, cured my problem, instructions were detailed and easy to follow

    ReplyReport
  8. Jesus

    Thanks man for these instructions. Truly glad to get viruses off my computer knowing there’s people out there who care and put into the effort of making how to guides on removing viruses for others. Thanks again for this page.

    ReplyReport
  9. grigoriy

    im from russia, but in russia local internet i didnt find any info about how i can remove this maleware. man you are great thanks for you support!

    ReplyReport
  10. chad

    ive never had such concise and understandable instructions to remove malware, if I had money id give you 100 bucks thanks for the programs and stress relieving advice

    ReplyReport

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Written by

Stelian

Stelian is a malware and virus removal expert with more than 15 years of experience. Stelian leads malware analysis and removal at MalwareTips, writes the step-by-step removal guides and helps readers recognize and avoid online scams.

61,142 articlesWriting since 2011
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