Browser permissions accumulate. A video-call site may need a camera today, but a site you tested last year need not keep the same grant. Chrome also depends on the computer's operating-system permission, so a blocked call can have two separate causes.
Review only what you granted
- Open Chrome Settings → Privacy and security → Site settings. Under Permissions, inspect Camera and Microphone separately. Look at allowed sites, not just the global default.
- For each unfamiliar or unused site, open its entry and remove or block the permission. If you still use a video-call service, leave that specific site available or choose a one-time grant next time it asks.
- Close the affected tab and reopen a trusted call page to test. If the correct site cannot use a device, check its per-site permission, the browser's selected camera or microphone, and the operating-system privacy setting.
- Repeat for location if you have granted many sites access. A map can often work with a typed location instead of a permanent permission.