Solved 00xo4c08 -

[Errin]

I am getting pop-ups referring to virus 00xo4c08, saying call cs to get removed by MS which I know is not real. I have ran scans, Defender found it, but says it cannot find it to remove it.

I have attached logs and screen shots.

What to do?

Errin

 

[Errin]

Ran AdwCleaner, attached log.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Errin]

Hi, it is already attached to my initial post.

 

[Errin]

Sorry I misunderstood. The fixlog is attached.

 

[TwinHeadedEagle]

How is your computer behaving now?

 

[Errin]

better

 

[Errin]

Thank you