Ad by GoSave - UGH

[Pony0011]

Please help me get rid of this horrible malware called Ad by GoSave.

Thanks,
Susan

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[Pony0011]

Looks like it worked. No "Ad by GoSaver" have shown up when I reopened my google chrome.

Thanks,
Susan


==== Batch Command(s) Run By Tool======================


==== Deleting Files \ Folders ======================

C:\PROGRA~2\Wondershare deleted
C:\hpbtpg.exe deleted
C:\instmsia.exe deleted
C:\instmsiw.exe deleted
C:\setup.exe deleted
C:\Users\Terry\AppData\Roaming\Wondershare deleted
C:\Users\Terry\AppData\Roaming\AlawarEntertainment deleted
C:\Users\Terry\AppData\Roaming\YoudaGames deleted
C:\PROGRA~3\AlawarEntertainment deleted
C:\PROGRA~3\Trymedia deleted
C:\Users\Terry\AppData\Local\Wondershare deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\Users\Terry\Downloads\CouponPrinter (1).exe deleted
C:\Users\Terry\Downloads\CouponPrinter.exe deleted
C:\WINDOWS\tasks\GS_Booster-S-576482620.job deleted
C:\windows\SysNative\tasks\GS_Booster-S-576482620 deleted
C:\WINDOWS\SysNative\config\systemprofile\Searches deleted
"C:\PROGRA~3\bf8db54e7ca7f34b\{C87834EB-A2A0-B9D4-AA9A-C263D1191051}.20140923165451" deleted
"C:\PROGRA~3\bf8db54e7ca7f34b\{C87834EB-A2A0-B9D4-AA9A-C263D1191051}.20140923165516" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\CBSCreateVC.dll" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\CBSProducstInfo.dll" deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact\WSHelper.exe" deleted
"C:\PROGRA~3\Trusted Publisher\GS_Booster\GS_Booster.exe" deleted
"C:\PROGRA~3\bf8db54e7ca7f34b" deleted
"C:\PROGRA~2\COMMON~1\Wondershare" deleted
"C:\PROGRA~3\Trusted Publisher" not deleted
"C:\PROGRA~2\COMMON~1\Wondershare\Wondershare Helper Compact" deleted
"C:\PROGRA~3\Trusted Publisher\GS_Booster" not deleted

==== Chromium Look ======================

GoSAve - Administrator\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Administrator\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Administrator\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Guest\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Guest\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Guest\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - HomeGroupUser$\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - HomeGroupUser$\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - HomeGroupUser$\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Terry\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Terry\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
Google Voice Search Hotword (Beta) - Terry\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
AdBlock - Terry\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom
GoSAve - Terry\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Terry\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb
GoSAve - Terry\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb

==== Chromium Startpages ======================

C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Preferences
"homepage": "http://www.yahoo.com/",
"startup_urls": [ "http://www.yahoo.com/" ],


==== Chromium Fix ======================

C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.lyricsmode.com_0.localstorage deleted successfully
C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.lyricsmode.com_0.localstorage-journal deleted successfully
C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.hairfinder.com_0.localstorage deleted successfully
C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.hairfinder.com_0.localstorage-journal deleted successfully
C:\Users\Administrator\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Administrator\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Administrator\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Guest\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Guest\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Guest\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\HomeGroupUser$\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\HomeGroupUser$\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Terry\AppData\Local\Chromatic Browser\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Terry\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Terry\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully
C:\Users\Terry\AppData\Local\Torch\User Data\Default\Extensions\oipjaoiaajfoomlkiajabbnaokkmhmcb deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://lenovo13.msn.com"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0436BA72-24D1-4C07-B066-FC1510E0C91B}"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://lenovo13.msn.com"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0436BA72-24D1-4C07-B066-FC1510E0C91B} Unknown Url="Not_Found"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2457687771-4094989850-813931869-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0436BA72-24D1-4C07-B066-FC1510E0C91B} deleted successfully

==== Deleting CLSID Registry Values ======================


==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\S-576482620 deleted successfully

==== Empty IE Cache ======================

C:\WINDOWS\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Terry\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Terry\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\WINDOWS\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\WINDOWS\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================


==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Terry\AppData\Local\Temp will be emptied at reboot
C:\WINDOWS\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\WINDOWS\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\WINDOWS\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\WINDOWS\Temp successfully emptied
C:\Users\Terry\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== Deleting Files / Folders ======================

"C:\PROGRA~3\Trusted Publisher" not found

==== EOF on Sat 09/27/2014 at 7:22:29.40 ======================

 

[TwinHeadedEagle]

Nice

No more issues?