Solved Adware keeps coming back.

[holymoly54]

So I've been having this Adware for 2 weeks or so. I used every kind of program people recommended and yet it still comes back after a time. Creating shortcuts of Google Chrome and Mozilla Firefox on my computer. When I scanned with malwarebytes last night (And it was a whole pc scan even searched for rootkits took 2 hours to finish.) It showed 0 threats but when I woke up today there were 162 threats detected by Malware Bytes. I don't know I'm so frustrated about this but I don't want to reset my computer and lose all of my files and downloadings (since in my country I have a limited amount of data I can download and it would take me months to download them back.)

 

[TwinHeadedEagle]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[holymoly54]

Hi thanks for help I think I used Zemana before but here's the scan result. Thank you so much for your help!

 

[TwinHeadedEagle]

Great. Let's continue:

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Clean.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[holymoly54]

Here,thanks again man

 

[TwinHeadedEagle]

Okay, one final fix:

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.


How is your computer behaving now?

 

[holymoly54]

I think I'll need to wait atleast a day to see if it worked but I have a feeling that it worked so thanks in advance man you're awesome !