adware / ordinals

[dylan761]

I went to go remove some adware accidently downloaded from a music pack, "sweetpacks" (nothing sweet about it) when i finished uninstalling the program updater i used a guide to learn how to remove adware / malware etc. and i ended up downloading Adwcleaner to remove adware. - However when i go to run this program it says that the "ordinal 16 could not be located in the dynamic link lybrary" and gives me error code WSOCK32.ddl.

now if anyone -- ANYONE knows what i can do about this please let me know, it'd be much appreciated.


Thanks

-D

 

[Fiery]

Hi and welcome to MalwareTips!

I can certainly help you.

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool(For Vista or Windows 7, right-click and select Run as Administrator to start)
• Click delete
• Please post the content of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt

Please download Junkware Removal Tool to your desktop from here

• Turn off your antivirus software now to avoid potential conflicts
• Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
• The tool will open and start scanning your system
• Please be patient as this can take a while to complete depending on your system's specifications
• On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
• Post the contents of JRT.txt into your next reply

Download OTL by Old Timer from here and save it to your Desktop.

• Double click on OTL.exe to run it.
• Click the Scan All Users checkbox.
• Check the boxes beside LOP Check and Purity Check
• Click on Run Scan at the top left hand corner.
• When done, two Notepad files will open.
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized
• Please attach the contents of these 2 Notepad files in your next reply.

If you don't know how to attach the files, please follow the instructions here: http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072