Adware problems. Popups on every app that shows any webpage.

[Darkzackk]

I first installed AVG, which didn't work as the popups blocked the entire application and I couldn't begin the scan so I tried a system recovery which was dated to August 17th, and it didn't fix the problem. I later installed Malwarebytes and ran various scans, some came up with stuff but didn't fix the error. I tried using Adwcleaner, which didn't solve the problem and only deleted some of my programs including Torch, which I then re-installed. I tried with Hitman Pro, but didn't work either. I ran out of options and then I found this forum and I am now hoping that you guys are able to help me with this issue which is turning out very annoying and I fear that it may be stealing passwords or any other sensitive information off of my pc.

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



Please attach missing Addition.txt report.

 

[Darkzackk]

Here's the file I forgot to upload

 

[Darkzackk]

Btw, I have noticed a new symptom. My computer partially freezes for a couple of minutes, and by partially I mean that I can still move the pointer and change from a program to another, but when I do that the next program I alt+tab or just choose from the task bar would freeze as well.

 

[TwinHeadedEagle]

It seems that your hard drive is dying.

Error: (08/27/2015 07:26:01 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:59 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:56 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:53 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:50 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:47 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:25:44 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (08/27/2015 07:09:28 PM) (Source: disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

 

[Darkzackk]

Oh dear, I should probably back up the files if I can't find a solution quick enough. But, did you find what the problem with the adware was?

 

[TwinHeadedEagle]

Frankly, when I spotted this hard drive errors, I didn't even bother to search for malware in reports.

 

[Darkzackk]

But I would like to have some help removing it. I don't want to just back-up my files to put them in another disk just to have the malware inject itself into it once again :\

 

[TwinHeadedEagle]

Malware cannot infect your personal files at lease there is no such Adware.