Adwares + maybe something worse

Silluin

New Member
Thread author
Oct 12, 2016
7
I pretty much summed it up in the questionnaire. I'm trying to save my dad's notebook from layers and layers of browse hijackers, adwares and maybe something even worse, I don't know.

Hopefully you guys can show me the right tools and instructions for the job.
Thank you in advance!
 

Attachments

  • FRST.txt
    69 KB · Views: 1
  • Addition.txt
    60.3 KB · Views: 3

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    4zu6vb.jpg
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 
  • Like
Reactions: DardiM

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Very good. How is the situation now?


FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

Silluin

New Member
Thread author
Oct 12, 2016
7
Well, the situation has improved. I'm very impressed with this Zemana Antimalware program, it's pretty good, thank you for showing me.

Chrome is still opening undesired and unrequested webpages in new tabs. You know that thing when it starts to highlight words in websites, making em turn it hyperlinks. I think it's an adware, I don't know. It's happening sometimes too.
 

Attachments

  • Addition.txt
    56.6 KB · Views: 1
  • FRST.txt
    68.8 KB · Views: 1

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Okay, latest check for remnants:


FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

Silluin

New Member
Thread author
Oct 12, 2016
7
I think Chrome is now working properly.
 

Attachments

  • FRST.txt
    72.7 KB · Views: 1
  • Addition.txt
    54 KB · Views: 1

Silluin

New Member
Thread author
Oct 12, 2016
7
Ok, I was just testing and that Reimage Repair thing is "attacking" again. Chrome is still opening unrequested pages, not sure if related to the Reimage Repair thing; it works ok for a while then it's back to opening unrequested pages, maybe it's working but the virus is finding a way to comeback? I'm so sick of this browser, I just want those viruses to be gone. Sorry for the trouble.
 

Silluin

New Member
Thread author
Oct 12, 2016
7
Ok, I was just testing and that Reimage Repair thing is "attacking" again. Chrome is still opening unrequested pages, not sure if related to the Reimage Repair thing; it works ok for a while then it's back to opening unrequested pages, maybe it's working but the virus is finding a way to comeback? I'm so sick of this browser, I just want those viruses to be gone. Sorry for the trouble.

Also, that virus that highlight words from Advertise is also infecting Chrome. Only Chrome.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    5.2 KB · Views: 5

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